CYBOT

Account Executive

• Greet walk-in customer and assist with order and product selection
• Enter sales orders and pick items from warehouse inventory
• Prepare customer sales ticket and collect customer payment
• Handles phone-in customers with pleasant and courteous etiquette
• Maintain counter area displays clean, organized, and stocked with inventory
• Reach monthly goals in sales and gross margin
• Encourage the use of digital tools across customer base
• Multi-task and continually prioritize tasks to be completed throughout the day

Counter Sales Representative

• Communicate with customers by phone or in person to receive orders for products.
• Solicits sale of new or additional products.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
• Liaison between the customer and Codale departments, including credit purchasing, warehouse, outside sales and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and/or customer pricing systems.
• Make phone calls to regular and prospective customers to solicit orders.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner.
• Follows up with any specific record-keeping requirements.
• Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
• Purchases materials following approved purchasing procedures.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepares correspondence and reports necessary for business transactions.
• Recognize when special pricing is required, and provide competitive pricing.
• Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations.
• Handles difficulties with customers with diplomacy and seeks assistance when needed, to resolve customer order problems and complaints promptly.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

Operations

• Oversee all outbound warehouse operations for accurate, safe, and efficient order fulfillment
• Manage scheduling, workload assignments, and monitor performance across all outbound shifts
• Collaborate with Inventory, Receiving, Transportation, and Sales teams for seamless operations
• Track and report productivity, order accuracy, and shipping performance; address process inefficiencies
• Lead, coach, and develop outbound warehouse teams
• Conduct training on safety practices and outbound quality standards
• Ensure compliance with OSHA and Sonepar safety policies

Outbound Operations Manager

Sales

• Take orders in person, over the phone, and through email
• Greet and assist customers as they enter the branch
• Collaborate with customers to fulfill order requests
• Load orders into customers’ vehicles or delivery trucks
• Provide product information to customers (training will be provided)
• Assist colleagues in the back-of-store warehouse as needed

Counter Sales, Electrical Parts

• Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilizes Eclipse program for pricing structure and order entry.
• Prepares cash or charge sales tickets with required ID and processing information in a timely manner.
• Follows up with all specific record keeping requirements.
• Estimates date of delivery based on knowledge of company delivery schedule.
• Pulls and loads customer materials as necessary.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide special promotions as directed.

• Provide timely, accurate, and complete project quotations
• Provide accurate project management of project orders
• Multiple customer types including contractor, government, commercial and industrial
• Negotiate pricing and terms with project vendors and customers
• Enter orders for different jobs for different customers
• Setup certain customers on blankets
• Follow up on product deliveries
• Help counter with sales
• Courtesy and politeness toward customers
• Multi-task and prioritize tasks to be completed throughout the day
• Other duties as required

Inside Sales Representative

Supply Chain

• Cultivate a winning culture by leading and working alongside the warehouse team through proper training, creating a team mentality with a focus on safety, and coaching and mentoring associates.
• Interview and hire candidates for various warehouse positions, assessing and selecting qualified team-oriented associates.
• Oversee the initial and ongoing training of all warehouse associates ensuring they meet qualification standards.
• Conduct performance evaluations and manage personnel issues to maintain a motivated and efficient team focusing on increasing revenue and decreasing costs.
• Inspect facilities, grounds, and equipment, identifying and arranging repairs and suggesting replacements.
• Manage property control, including inventory levels of warehouse materials including purchasing supplies, tools, and PPE for associates.
• Conduct quarterly audits and participate in daily safety expectations.
• Participate in and oversee routine cycle counting program, inventory discrepancies research, returns, damage adjustments, SOP and procedural understanding and continuous improvement efforts.
• Oversee transportation logistics, including delivery scheduling, route planning, and customer satisfaction.
• Lead customer returns process, validating accuracy of those returns through collaboration with team members.
• Prepare reports on operations, inventory, associate metrics, and financial matters for management.

Warehouse Manager

SDET

• Analyseren van user stories en functionele documentatie als voorbereiding op testactiviteiten
• Schrijven van gestructureerde testcases en testplannen op basis van projectvereisten
• Zelfstandig uitvoeren van testcases en testplannen en kwaliteit van opgeleverde oplossingen bewaken
• Nauwgezet opvolgen van bugs in het ticketingsysteem en zorgen voor duidelijke documentatie en feedback
• Onderhouden en optimaliseren van de gebruikte testing tools
• Rapporteren van voortgang, bevindingen en risico’s aan de Test Coördinator en geven van onderbouwd advies in het kader van Go/No-Go beslissingen
• Bijdragen aan de verdere uitbouw en maturiteit van het Test Office met een positieve en professionele houding

Test Engineer

• Maintain and enhance foundational customer relationships while growing sales revenue and margins
• Collaborate with logistics units and account managers to serve your customer base
• Stay informed on industry events including regional projects within the market
• Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions
• Promote products and value‑added services to meet customer needs
• Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel

Inside Sales Representative – Propane Gas

• Manage a portfolio of clients, providing consultative and personalized service
• Prospect for new clients and strengthen relationships with existing ones to drive retention and grow the customer base
• Plan and execute commercial strategies aimed at improving sales performance
• Lead negotiations, issue orders, and manage commercial pending issues
• Identify and recommend the best solutions according to clients' needs
• Handle both outbound and inbound customer interactions, overseeing the entire commercial process and ensuring efficient follow-up.

Junior Sales Representative

• Manage the client portfolio, ensuring consultative and personalized service
• Prospect new clients and strengthen relationships with existing ones, aiming for customer retention and growth of the client base
• Plan and execute commercial strategies to improve sales performance
• Conduct negotiations, issue orders, and manage commercial outstanding items
• Identify and offer the best solutions according to clients' needs
• Provide proactive (outbound) and reactive (inbound) service, overseeing the entire sales process and ensuring efficient follow-up.

Designer

• Vous ferez partie de l'équipe Orchestration Business Transformation, qui pilote le déploiement des solutions Groupe et Digital Factory
• Rédiger des contenus clairs et attrayants en anglais (articles, communiqués de presse, newsletters, témoignages de réussite, FAQ...)
• Participer à la préparation de kits de communication
• Contribuer à la planification éditoriale et aider à maintenir la cohérence des messages sur tous les canaux
• Structurer les messages pour divers publics (équipes commerciales, équipes d'assistance, parties prenantes internes)
• Créer et adapter des visuels (infographies, vidéos, affiches...)
• Aider à coordonner les équipes locales (OpCos)
• Recueillir les commentaires sur les communications et suggérer des améliorations

Alternance – Communication & Design

Accounts Payable

• Gestionar las cuentas por pagar del área administrativa
• Procesar facturas y pagos a proveedores
• Monitorear las cuentas por pagar y mantener altos estándares de gestión

Accounts Payable Specialist – Overhead

Artificial Intelligence

• Within the General Secretariat Group, made up of a team of 16 people primarily based in Paris, you will have the following main responsibilities:
• Contracts: Analyze and draft contracts, particularly IT and digital contracts; negotiate contract amendments; draft and implement contract templates; monitor the contract lifecycle using the Contract Lifecycle Management (CLM) tool.
• Personal Data Protection: Contribute to GDPR compliance for the two Sonepar Group holding companies (data mapping, privacy policy, data breach management, DPIAs, etc.); draft and negotiate Data Processing Agreements (DPAs).
• AI and Digital Law: Support the design and implementation of the Group’s Artificial Intelligence compliance program; create and deploy the Group-wide AI e-learning module; draft legal memos on new digital regulations (Data Act, Cybersecurity Resilience Act, Digital Services Act, etc.).
• Miscellaneous: Conduct various legal research and analyses; develop employee awareness and training content on topics related to the missions above.

Counter Sales Representative

Counter Sales Representative

Outbound Operations Manager

Counter Sales, Electrical Parts

Counter Sales Representative

Inside Sales Representative

Warehouse Manager

Counter Sales Representative

Test Engineer

Inside Sales Representative – Propane Gas

Junior Sales Representative

Junior Sales Representative

Alternance – Communication & Design

Accounts Payable Specialist – Overhead

Internship, Personal Data Protection, AI