CWILL

DevOps Engineer

• Execute day-to-day operations for cloud resources and infrastructure within the operations and monitoring framework built by the China-based team
• Perform daily monitoring, alerting, backup, and recovery tasks following standard operating procedures
• Assist with first-line alert triage and collaborate with the China-based team on cross-timezone incident response
• Perform initial troubleshooting and first-response actions before handing off to the China-based team
• Own day-to-day operations of local US data centers and/or cloud resources
• Implement compliance requirements, including access controls for privacy data and data localization/storage
• Serve as the first responder for incidents affecting systems and services in the North America region
• Independently resolve common incidents and coordinate with the China-based team on complex issues
• Execute and provide liaison support for GDPR, SOC2, and US local regulations such as CCPA and EO 14117
• Support overseas/local legal, compliance, and third-party audit requirements to help ensure the company's SaaS product remains compliant

DevOps/SRE Engineer, Bilingual Mandarin

Account Executive

• Own the full sales cycle for e-commerce/Shopify merchants, including prospecting, discovery, demos, negotiation, and closing
• Build pipeline from scratch through outbound, inbound, events, agencies, 3PLs, and app partners
• Hit and exceed aggressive new-revenue targets and forecast honestly
• Create the sales playbook, processes, CRM discipline, and repeatable sales systems in HubSpot
• Partner with Partnerships, Customer Success, Product, and engineering/data teams to win and onboard accounts
• Bring market and merchant insights into the product roadmap and maintain a two-way feedback loop with Product
• Build CWILL's US sales function from 0 to 1

Account Executive – AE

Backend Engineer

• Build features across the full stack with a backend focus: APIs, business logic, data processing, and third-party integrations
• Participate in technical solution design, coding, integration testing, and deployment
• Take ownership of the quality of the features you build and deliver them to spec
• Assist with production bug investigation, root cause analysis, and resolution
• Use logging, monitoring, and database tools to trace issues methodically
• Contribute to ongoing improvements in system stability, performance, and code maintainability
• Follow team engineering standards: code reviews, documentation, and testing
• Proactively communicate progress, risks, and blockers
• Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
• As you grow, take on increasing ownership of modules and technical decisions

R&D Management Trainee – Full-Stack Engineer, Backend

SEO Marketing

• Own SEOWILL's product roadmap: prioritize features, write clear product specs, and drive execution across site diagnostics, keyword suggestions, page optimization, AI content generation, and SEO reporting
• Lead features from discovery through design, engineering, and launch — to post-launch review
• Define what "good" looks like for SEOWILL's core outputs: diagnostic scores, optimization suggestions, and AI-generated content
• Apply deep SEO knowledge to product decisions — keyword strategy, meta optimization, site architecture, crawlability, indexing, Core Web Vitals, and AI-generated content quality
• Stay current on search algorithm changes, GEO (Generative Engine Optimization), AI search behavior, and the evolving SEO tool landscape
• Translate technical SEO concepts into merchant-friendly product experiences
• Conduct user interviews and analyze feedback from Shopify merchants and DTC brand owners
• Track competitors: SEO tools, AI content platforms, Shopify SEO apps — and produce structured competitive analysis
• Turn merchant pain points and market signals into prioritized product decisions
• Define product packaging, pricing tiers, conversion flows, and new user onboarding
• Partner with Sales and CS to improve trial-to-paid conversion and merchant retention

Project Manager – SEO SaaS Product

Financial Planning and Analysis

• Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close.
• Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis.
• Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records.
• Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate.
• Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations.
• Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings.
• Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership.
• Support transfer-pricing review and related cross-border finance documentation in coordination with the China finance team and external advisors.
• Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination.
• Design and implement practical finance controls for CWILL’s stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards.
• Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically.
• Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems.
• Lead monthly and quarterly close for the US entity and establish a clear US-China accounting adjustment mechanism for differences between US GAAP and China reporting needs.
• Partner with the US CEO on annual and rolling budgets; build weekly and monthly cash-flow forecasting models to support local operating decisions and overseas fund safety.
• Manage the US banking relationship and support the full lifecycle of overseas funds management, including liquidity planning and conservative, low-risk cash-yield strategies where appropriate.
• Prepare finance materials for future US financing activities, including investor diligence, third-party audit support, and clear explanations of US finance, tax, and compliance matters.

Finance Manager, Bilingual Mandarin

Account Manager

• Identify, negotiate, and manage relationships with key logistics and infrastructure partners critical to CWILL's product capabilities
• Serve as the primary point of contact for partner integrations, working cross-functionally with our product and engineering teams to ensure smooth collaboration
• Proactively resolve partnership-level issues and maintain long-term relationship health with strategic accounts
• Build and grow CWILL's agency partner program, targeting eCommerce agencies and service providers that work with Shopify DTC brands
• Develop and execute a channel strategy to expand CWILL's reach through referral partners, resellers, and ecosystem players
• Own end-to-end event strategy — from trade show selection and booth planning to on-site execution and post-event follow-up
• Manage the full partner lifecycle: prospecting, onboarding, activation, and ongoing enablement

Business Development – Partnerships Manager

Data Engineer

• Ingest data from internal and external business systems, third-party platforms, SaaS products, and external data sources; handle data collection, sync, cleansing, and loading
• Participate in building offline and real-time data pipelines using SeaTunnel, Kafka, Flink, Spark, or similar technologies to improve ingestion stability and processing efficiency
• Handle practical challenges in data sync: authentication, pagination, rate limiting, failure retry, incremental sync, backfill, schema changes, and task anomalies
• Participate in layered data warehouse development across ODS, DWD, DWS, and ADS layers; build and maintain data models
• Support business domain modeling, metric standardization, shared data model development, and core table maintenance
• Optimize data organization and query performance on OLAP engines such as Doris to provide stable data support for product, operations, growth, customer success, and management analytics
• Build and maintain data quality rules for core data pipelines; ensure data accuracy, completeness, consistency, and timeliness
• Participate in data validation, anomaly detection, alerting, and issue resolution; help improve stability of critical data pipelines
• Contribute to data governance capabilities including DataHub or similar tools; improve metadata management, data lineage, data asset catalog, and data standards
• Participate in building data platform capabilities including data development, task scheduling, monitoring, quality management, governance, and service delivery modules
• Use tools such as DolphinScheduler and StreamPark for task management, scheduling orchestration, and real-time task operations
• Support the data service layer by delivering standardized APIs, metric services, and data capabilities to internal systems, analytics applications, and business tools
• Support underlying data for tools like Superset; ensure data availability for BI dashboards, metric boards, and business monitoring
• Participate in designing and implementing data development automation tools and engineering agents
• Explore AI agent applications in data development, governance, quality detection, task operations, anomaly diagnosis, and documentation generation
• Leverage large language models and automation tools to improve data engineering efficiency, task stability, and platform intelligence

Data Engineer, Bilingual Mandarin

• Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close.
• Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis.
• Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records.
• Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate.
• Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations.
• Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings.
• Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership.
• Support transfer-pricing review and related cross-border finance documentation in coordination with other regions' finance team and external advisors.
• Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination.
• Design and implement practical finance controls for CWILL’s stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards.
• Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically.
• Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems.
• Lead monthly and quarterly close for the US entity and establish a clear US-China accounting adjustment mechanism for differences between US GAAP and China reporting needs.
• Partner with the CEO on annual and rolling budgets; build weekly and monthly cash-flow forecasting models to support local operating decisions and overseas fund safety.
• Manage the US banking relationship and support the full lifecycle of overseas funds management, including liquidity planning and conservative, low-risk cash-yield strategies where appropriate.
• Prepare finance materials for future US financing activities, including investor diligence, third-party audit support, and clear explanations of US finance, tax, and compliance matters.

Accounting Manager

• Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close
• Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis
• Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records
• Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate
• Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations
• Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings
• Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership
• Support transfer-pricing review and related cross-border finance documentation in coordination with the China finance team and external advisors
• Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination
• Design and implement practical finance controls for CWILL's stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards
• Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically
• Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems

DevOps/SRE Engineer, Bilingual Mandarin

Account Executive – AE

R&D Management Trainee – Full-Stack Engineer, Backend

Project Manager – SEO SaaS Product

Finance Manager, Bilingual Mandarin

Business Development – Partnerships Manager

Data Engineer, Bilingual Mandarin

Finance Manager, Bilingual Mandarin

Accounting Specialist – Bilingual Mandarin Required