Curana Health

General

• Serve as the first line of support for residents and facility staff after-hours, providing direction and medical care over the phone.
• Use Curana’s telephonic platform to take and place calls, coordinating care between facilities, hospitals, and clinics.
• Deliver high-quality, cost-effective care to patients—addressing acute, chronic, and behavioral health needs in collaboration with physicians and specialty providers.
• Perform comprehensive assessments and document encounters accurately and thoroughly in the EMR, ensuring compliance with CMS requirements.
• Apply Curana’s clinical protocols and practice guidelines to support safe, effective treatment in place whenever possible.
• Participate in mandatory education and training to stay current with standards of care.
• Provide after-hours coverage for skilled nursing and senior living facilities on weeknights, weekends, and holidays.

Nurse Practitioner – After-Hours Team, Part Time

• Provide telephonic care and clinical direction during after-hours
• Deliver after-hours care virtually (primarily by phone) to aging residents across multiple states
• Serve as the first line of support for residents and facility staff after-hours
• Use Curana’s telephonic platform to coordinate care between facilities, hospitals, and clinics
• Perform comprehensive assessments and document encounters in the EMR
• Apply Curana’s clinical protocols to support safe, effective treatment in place whenever possible
• Participate in mandatory education and training to stay current with standards of care

Nurse Practitioner – National After-Hours Team

Salesforce Administrator

• Serve as a key owner and steward of the Salesforce platform, ensuring it remains scalable, reliable, and aligned with business needs.
• Manage and enhance Salesforce administration, including user access, security, permissions, flows, validation rules, reporting, dashboards, and data integrity.
• Partner with stakeholders across multiple business functions to gather requirements, identify opportunities, and develop solutions that improve business processes.
• Translate business needs into scalable Salesforce configurations and enhancements.
• Support platform governance, data quality initiatives, and ongoing optimization efforts.
• Collaborate with Marketing, Business Development, Operations, and leadership teams to understand priorities and build a strategic Salesforce roadmap.
• Help evaluate new Salesforce capabilities and recommend solutions that improve efficiency and business outcomes.
• Prioritize and coordinate enhancements across multiple stakeholder groups and competing business needs.
• Communicate technical concepts clearly to non-technical audiences, including leadership teams.
• Configure, develop, and support Salesforce solutions that drive business value.
• Assist with integrations between Salesforce and other enterprise systems.
• Troubleshoot complex platform, process, and data issues.
• Support Salesforce Marketing Cloud initiatives, including automation, campaigns, journeys, integrations, and data management.
• Participate in the ongoing expansion and enhancement of Salesforce capabilities across the organization.

Salesforce Platform Administrator

Referral Coordinator

• Oversee the intake and referral process from receipt through completion.
• Coordinate referrals with internal departments, external providers, and health plan partners.
• Monitor referral workflows to identify delays, barriers, or trends impacting patient access.

• Serve as the first line of support for residents and facility staff after-hours, providing direction and medical care over the phone.
• Use Curana’s telephonic platform to take and place calls, coordinating care between facilities, hospitals, and clinics.
• Deliver high-quality, cost-effective care to patients—addressing acute, chronic, and behavioral health needs in collaboration with physicians and specialty providers.
• Perform comprehensive assessments and document encounters accurately and thoroughly in the EMR, ensuring compliance with CMS requirements.
• Apply Curana’s clinical protocols and practice guidelines to support safe, effective treatment in place whenever possible.
• Participate in mandatory education and training to stay current with standards of care.

Nurse Practitioner – National After-Hours Team, Part Time

Manager

• Executes on strategies and goals set by the Align Senior Care Board of Directors, the Senior Leadership Team, and Executive Director for managing and improving overall Member experience.
• Contacts Plan members to conduct a comprehensive health assessment of the individual, develop a plan of care, and participate in the facilities interdisciplinary care team meeting.
• Serves as health coach to educate the member, the family and/or caregiver, about disease status and treatment, plan benefits, community resources, and resource options.
• Collaborates with members of the interdisciplinary care team and medical director(s) to facilitate appropriate treatment for members.
• Routinely follows up with member as scheduled to assess progress towards goals.
• Communicates with the member and/or caregiver to assist with the development of health goals and identify interventions to achieve these goals.
• Provide patient-centered intervention, such as making and verifying appointments, performing medication and care compliance initiatives.
• Acts as front-line support with Members and their RP/POAs to ensure the needs of the Member are met.
• Serves as a connection point among Members, their Communities, their Care Team, and Align Senior Care internal departments.
• Regularly engages Align Senior Care Members and RP/POAs in-person or by phone to provide education and assistance with utilizing Align Senior Care benefits. Including but not limited to. checking on upcoming specialist appointments, connecting members to supplemental benefits and providers, identifying immediate Member needs, and answering any questions the Member or RP/POA may have.
• Communicates Member health updates from Care Team to RP/POAs.
• Coordinates with the Care Team for non-urgent health or clinical questions.
• Works directly with internal departments to solve Member Grievances, Utilization Management, and Billing related issues.
• Updates Member and RP/POA contact information such as changes of address, email, or phone numbers.
• Actively supports Account Manager in identifying and securing contracts with "preferred" Providers.
• Assists Members, RP/POAs, and Partner Communities with locating in-network providers and scheduling/facilitation of appointments.
• Assists with (on request of member or APP) coordination of home health and therapy visits, ordering of Durable Medical Equipment, and utilization of supplemental benefits for Members.
• Monitors and, if needed, facilitates care team meetings with facility team, member, responsible partie(s) and the APP/clinical team.
• Ensures documentation of care team meetings and transmits to Plan.
• Monitors care plan updates, facilitates APP and PCP input into care plan, and distributes care plan as needed to care team members.
• Monitors midnight reports/community census to help identify member transitions to hospital or other care levels.

RN Case Manager

Project Manager

• Drive high-priority initiatives across our Medicare Advantage product portfolio.
• Manage complex, deadline-driven projects in a regulated healthcare environment.
• Coordinate closely with clinical, compliance, finance, and operations teams to deliver results on time and at scale.
• Translate regulatory and operational complexity into clear updates for internal and external partners.
• Run effective working sessions, drive decisions, and document outcomes.
• Manage multiple annual project cycles against tight deadlines.
• Monitor risks and prepare mitigation plans.
• Use project management tools such as Smartsheet, Jira, MS Project, Asana, or similar platforms.
• Monitor and evaluate data and trends while partnering with Finance, Product, and other leadership teams.

Senior Project Manager, Medicare Advantage

Operations

• Triage and manage incoming requests in the learning inbox and company intranet inbox, ensuring items are acknowledged, routed, tracked, and closed out appropriately.
• Monitor inboxes for urgency, follow established response patterns, and escalate issues when needed.
• Maintain trackers, task boards, and other operational tools used to monitor requests, assignments, completions, and follow-up items.
• Support the Learning team’s intake and coordination processes by helping log requests, update statuses, and keep work organized and moving.
• Complete basic administrative tasks in Workday Learning, such as checking completion status, locating learning records, helping with assignments or enrollments, running and sharing reports, and supporting routine follow-up.
• Test learning content for basic functionality prior to launching trainings in Workday.
• Provide first-line support for common Workday Learning questions using established guidance and escalation paths.
• Provide light administrative support related to Curana Hub, primarily by monitoring the inbox, routing questions, documenting requested updates or issues, maintaining up to date documents, and helping ensure requests get to the right owner.
• Keep documentation, shared folders, templates, and process references organized and current.
• Coordinate with team members to ensure open requests, tagged inbox items, and action items are visible and moving.
• Provide varying general administrative and operational support to the Learning & Development team as assigned.
• Perform other duties as assigned.

Learning Operations Admin

Attorney

• Designing, implementing, and scaling the operational infrastructure for Legal and Compliance functions
• Driving process development, optimizing workflows, managing external vendors
• Leveraging advanced technology, including AI-enabled workflows, to enhance operations

Director, Legal and Compliance Operations

Human Resources

• Establish and scale the HRBP partnership model while directly supporting complex, high-impact workforce and business decisions
• Serve as the primary people advisor to Medical Group executives, physicians, APP leaders, and clinical operations leadership
• Lead workforce strategy and planning, including capacity models aligned to growth, billing, and provider coverage needs
• Partner with Total Rewards to help shape competitive, equitable, and sustainable compensation practices in areas without fully developed infrastructure
• Evaluate and advise on workforce decisions by surfacing tradeoffs, cost implications, and downstream impacts (e.g., turnover, staffing models, contract structures)
• Connect insights into hiring, turnover, contracts, and workforce trends to identify risks and inform business decisions
• Guide organizational design and role clarity, advising leaders on structure, leveling, reporting relationships, and role scope as the Medical Group evolves
• Provide executive-level coaching and advisory support on performance, team effectiveness, and decision-making
• Surface workforce insights and risks by identifying trends across engagement, attrition, performance, and compliance
• Influence senior leaders who may not have full visibility into workforce or financial implications, enabling more informed, data-driven decisions
• Help leaders understand and effectively leverage strategic HR partnership to drive business outcomes
• Help define partnership models and operating cadence, establishing how HR and Medical Group leadership collaborate on talent and workforce priorities

Director, HR Business Partner – Medical Group

• Benefits administration, including enrollments, life events, changes, corrections, and audits within Workday
• Benefits insights and utilization tracking, monitoring enrollment patterns, recurring issues, and employee questions to identify opportunities to improve plan understanding, engagement, and effective use of benefits.
• Eligibility and data integrity, ensuring benefits elections and payroll deductions are accurate and timely
• Vendor and broker partnership, serving as the primary point of contact to resolve issues and escalations
• Open Enrollment execution, including readiness planning, communications, testing, and employee support
• Payroll coordination, partnering to reconcile deductions, identify variances, and resolve discrepancies
• Employee education and support, translating benefits information into clear, accessible guidance
• Documentation and audit readiness, maintaining accurate records and supporting compliance requirements

Benefits Specialist

Performance Marketing

• Own paid digital campaigns across LinkedIn, programmatic channels, and industry publications
• Build and run targeted campaigns focused on high-value accounts (ABM)
• Set up and manage systems to track and report on paid marketing performance
• Manage relationships with marketing and advertising partners to ensure campaigns run effectively
• Build and grow a social influencer program, including healthcare providers and caregiver content creators
• Track and report on key demand generation metrics (leads, engagement, pipeline impact) on a regular basis
• Coordinate speaker submissions and participation for industry conferences
• Partner with Business Development to ensure leads are routed, scored, and followed up effectively
• Create clear monthly and quarterly reports for marketing and executive leadership

Demand Generation Manager

• Serve as the primary marketing partner to the field
• Own and evolve the in-building marketing toolkit, including digital and print materials, family event collateral, and scalable templates
• Build and manage a family communication program across email, SMS, and patient portals, including nurture and event-driven campaigns
• Support and onboard Community Engagement Managers (CEMs) on marketing best practices and execution
• Identify and scale best-performing strategies across communities
• Track and report on field engagement and growth KPIs in partnership with Partner Success and Operations
• Partner with creative teams to ensure high-quality, consistent brand execution across all community-facing assets

Field Engagement Manager

Analyst

• Configure, test, and deploy updates and enhancements across Workday modules including Core HCM, Benefits, Time & Absence, Talent, and Payroll.
• Serve as a primary point of contact for Workday support, troubleshooting, and issue resolution.
• Maintain data integrity through audits, reporting, system monitoring, and ongoing maintenance activities.
• Develop custom reports, dashboards, and calculated fields to support operational and business needs.
• Partner with HR, Payroll, Operations, and IT to gather requirements and implement scalable Workday solutions and process improvements.

Workday HRIS Analyst

Learning and Development

• Lead how Curana builds capability across the organization
• Translate business priorities into effective learning
• Set direction and own the systems and platforms behind learning
• Partner with executive and clinical leadership
• Handle enterprise learning strategy, internal communication, core systems, quality of learning, and team management