CSC Generation

Data Scientist

• Lead the design and development of ML systems that solve complex, ambiguous business problems
• Make sound technical decisions on model architecture, evaluation methodology, and tradeoffs
• Set standards for model validation, testing, and monitoring across the team
• Identify when "good enough" is appropriate vs. when deeper investment is warranted
• Debug and troubleshoot models that fail in production - understand why they fail, not just that they fail
• Frame business problems as well-defined ML tasks with clear success criteria
• Build robust predictive models (classification, regression, time series, causal inference)
• Implement rigorous train/validation/test methodology to ensure real-world generalization
• Identify and prevent data leakage, overfitting, and other failure modes before they reach production
• Define metrics that align model performance with actual business outcomes
• Conduct holdout testing on true out-of-sample data - recognize when CV metrics are misleading
• Design and analyze experiments to measure causal impact
• Communicate model limitations, uncertainty, and risk to technical and non-technical stakeholders
• Partner with product, engineering, and business teams to ensure ML solutions solve real problems
• Translate complex technical concepts into actionable recommendations for stakeholders
• Contribute to hiring and technical interviews

Staff Data Scientist

Manager

• Collaborates cross functionally to drive a key priority or initiative that impacts overall store operations nationwide.
• Ensures customer service standards are consistently met across the district.
• Creates an environment where employees are informed and capable by directing and following up on training initiatives for the district.
• Models and follows up to ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively, maintained and consistently followed district-wide.
• Maintains an active performance development process. Provides coaching in the moment and performance feedback to managers using the appropriate levels of direction and support. Conducts formal performance reviews.
• Proactively monitors and manages district staffing levels according to retail and culinary census and fluctuations in seasonal business needs.
• Analyzes and measures district sales results and trends to achieve sales driving initiatives.
• Holds managers accountable for the accuracy and integrity of employee information including, but not limited to, requisition data, personal data, and payroll.
• Holds managers accountable for store operations, scheduling, visual presentation and merchandise stock levels to ensure district is optimized to meet retail & culinary objectives.
• Ensures adherence to applicable employment laws, including but not limited to, wage and hour; and workplace safety and health.
• Manages travel expenses to budget; maximizes district and stores’ 4-Wall EBITDA.

District Manager

Director

• Own the economic framework behind pricing and inventory disposition (contribution margin, holding cost, option value).
• Define and evolve the Bleeder / At-Risk / Healthy inventory classification and policies.
• Lead structured research and experimentation in ambiguous, low-signal environments.
• Partner with data science on time-to-sell, demand, and elasticity models — pushing for interpretability and actionability.
• Use LLMs pragmatically to accelerate hypothesis generation, feature ideation, matching, and model evaluation (with guardrails).
• Partner with engineering to productionize daily decisioning, guardrails, monitoring, and overrides.
• Establish trust through explainable recommendations, governance, and post-mortems.
• Apply formal reasoning where useful (constraints, invariants, checkable rationales) to ensure decisions are valid and auditable.

Director of Inventory Economics – Pricing

Influencer Marketing

• Execute influencer and creator partnerships to drive awareness, engagement, ROI, and brand storytelling.
• Manage daily coordination, campaigns, relationships, and contract and budget processes, ensuring all initiatives are delivered on time and to brand standards.
• Collaborate closely with Social, Brand Marketing, PR, Merchandising, Culinary, Retail, and Paid Media teams to bring compelling creator-led content to life.
• Manage contract routing, W9 collection, vendor setup, and compliance documentation.
• Track and reconcile influencer budgets, including commitments, spend, and financial reporting.
• Process invoices and partner with Finance/AP to ensure timely payment.
• Track deliverables, performance metrics, and KPIs across all influencer partnerships.
• Compile data and insights to support monthly reporting and campaign analysis.
• Maintain organized and comprehensive records of influencer activity, performance, contracts, and spend.

Influencer Marketing Manager

Security Engineer

• Manage Identity & Access Security – Administer and secure Windows Active Directory, Azure Entra ID, and SSO configurations; enforce security policies for 1Password; conduct periodic access reviews and implement least-privilege principles
• Secure Cloud Infrastructure – Protect and monitor infrastructure hosted in AWS and GCP; configure and maintain AWS WAF rules and CloudFront distributions; review Terraform configurations for security best practices
• Lead Endpoint Protection & Threat Detection – Manage Microsoft Defender XDR for endpoint security; monitor alerts, investigate incidents, and lead incident response efforts; develop detection rules and automated response playbooks
• Execute Vulnerability Management & Penetration Testing – Run monthly vulnerability scans using OpenVAS; perform manual penetration testing of internal and external systems; prioritize remediation and present risk assessments to stakeholders
• Protect Collaboration Tools – Secure Microsoft 365 environment (Exchange Online, SharePoint, OneDrive, Teams); implement Data Loss Prevention (DLP) policies and email security controls
• Drive DevSecOps Practices – Integrate security into CI/CD pipelines using GitHub; review Infrastructure as Code for misconfigurations; collaborate with engineering teams on secure development practices

Senior Cybersecurity Engineer

• Collaborates cross functionally to drive a key priority or initiative that impacts overall store operations nationwide.
• Ensures customer service standards are consistently met across the district.
• Creates an environment where employees are informed and capable by directing and following up on training initiatives for the district.
• Models and follows up to ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively, maintained and consistently followed district-wide.
• Maintains an active performance development process. Provides coaching in the moment and performance feedback to managers using the appropriate levels of direction and support. Conducts formal performance reviews.
• Proactively monitors and manages district staffing levels according to retail and culinary census and fluctuations in seasonal business needs.
• Analyzes and measures district sales results and trends to achieve sales driving initiatives.
• Holds managers accountable for the accuracy and integrity of employee information including, but not limited to, requisition data, personal data, and payroll.
• Holds managers accountable for store operations, scheduling, visual presentation and merchandise stock levels to ensure district is optimized to meet retail & culinary objectives.
• Ensures adherence to applicable employment laws, including but not limited to, wage and hour; and workplace safety and health.
• Manages travel expenses to budget; maximizes district and stores’ 4-Wall EBITDA.
• Appropriately partners with corporate departments such as Retail Operations, HR, Loss Prevention, Planning, Real Estate and other departments.
• Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.

Product Specialist

• Serve as the primary point of contact for inbound customer inquiries, purchase calls, and product questions related to Euro Style’s furniture and collections.
• Guide customers through the buying process by providing expert product knowledge, design-forward recommendations, and comparisons that help close sales.
• Support trade clients, interior designers, and high-value customers with personalized service and project-based needs.
• Manage custom orders, special pricing requests, and order status updates to deliver a seamless end-to-end customer experience.
• Proactively follow up on inbound leads, abandoned quotes, and past purchasers to drive repeat business and incremental revenue.
• Conduct targeted outbound outreach to nurture relationships, re-engage customers, and upsell or cross-sell complementary products.
• Partner with marketing to support promotions, launches, and campaigns, ensuring consistent messaging and strong conversion.
• Coordinate with operations and logistics to track priority orders, resolve delivery questions, and escalate issues or claims as needed.
• Participate in product launches, trainings, and industry events to stay current on the assortment and strengthen customer credibility.

• Own the centralized merchandise control function, including allocation and replenishment strategies across stores and digital channels.
• Design inventory strategies that support merchandising and marketing plans while balancing service levels, margin, and working capital.
• Establish and maintain inventory guidelines in coordination with the merchandise group.
• Provide high-level locational guidance to the Allocation team to ensure optimal in-stock position by store and channel.
• Ensure inventory levels support the business based on trend, forecast, and plan.
• Forecast sales, receipt flow, inventory, and margin projections to maximize sales and profitability while minimizing risk.
• Develop and establish annual and seasonal financial budgets by department, rolling up to company targets.
• Provide financial expertise and decision support to Buyers, including sales opportunities, gross margin liabilities, and marketing risks.
• Lead scenario modeling and risk/opportunity analysis related to demand volatility, supply constraints, and cost pressures.
• Evaluate and analyze program effectiveness and make recommendations to improve inventory planning and merchandising processes.
• Design and implement scalable, standardized planning processes that reduce manual effort and improve decision quality.
• Lead continuous improvement initiatives across forecasting, allocation, replenishment, and in-season management.
• Establish clear planning cadences, governance, and KPI frameworks.
• Lead the development and use of advanced analytical and financial models for demand forecasting, inventory optimization, and scenario planning.
• Own the roadmap for AI adoption across the Planning & Allocation organization, partnering with the VP of Planning & Allocation to drive functional transformation.
• Drive adoption of AI and automation to enhance forecasting accuracy, exception management, and replenishment decisioning.
• Serve as Team Leader for cross-functional initiatives, providing clear direction while managing multiple seasons simultaneously.
• Direct and develop inventory planning teams and internal support functions in execution of strategic initiatives.
• Partner with Marketing, Merchandising, and Supply Chain to align inventory plans with promotional and strategic priorities.

Director of Inventory Planning – Optimization

Product Manager

• Support the Sr Product Manager on the ERP & Merchandising Applications roadmap, with primary responsibility in NetSuite for procure-to-pay (purchase orders, receipts, and invoices) and a secondary focus on order-to-cash
• Act as a key partner to Accounting, Buying, Planning, and Merch Ops, ensuring customizations and workflows in NetSuite support both daily operations and strategic initiatives
• Perform light NetSuite configuration, basic analysis, and coordination with an internal engineering squad and other application owners (e.g., WMS, payment gateways) to deliver improvements
• Run structured intake for NetSuite enhancement requests and issues, with emphasis on purchase orders, receipts, and related inventory and financial impacts
• Clarify problem statements with stakeholders, map current workflows, and document desired future state for procure-to-pay and order-to-cash processes
• Write user stories, acceptance criteria, and lightweight process maps that engineering can execute against
• Partner with the ERP and Merchandising engineering team to plan, build, and release changes to NetSuite customizations and configurations
• Coordinate and sometimes execute UAT: define test cases, organize business testers, log and track defects, and validate that solutions meet requirements
• Create and maintain saved searches, basic workflows, and fields in NetSuite under appropriate governance and controls
• Use SQL and BI tools to pull and analyze data, quantify problem size and opportunity value, and monitor the impact of released changes
• Serve as a go-to contact for Accounting, Buying, Planning, and Merch Ops for NetSuite questions in the procure-to-pay and order-to-cash space
• Triage and prioritize production issues and small enhancements; ensure issues are clearly described, reproducible, and routed to the right technical owner
• Develop a deep understanding of Backcountry’s procure-to-pay and order-to-cash flows and how they connect to upstream and downstream systems like WMS and payment gateways.

Associate Product Manager

Product Designer

• Partner with Product, Engineering, Digital, Content, and Data teams to define and evolve a clear UX vision and roadmap.
• Translate business goals such as engagement, conversion, and brand positioning into meaningful user experiences.
• Help establish UX as a strategic partner in product planning and decision making.
• Champion a customer-centered culinary journey across e-commerce, content, and services.
• Lead end-to-end design work from discovery and concepting through detailed design and delivery.
• Design thoughtful, elegant experiences that balance premium aesthetics with usability and performance.
• Build upon and mature an existing design system, strengthening patterns, components, and workflows to support consistent execution.
• Design across multiple surfaces including storefront, CMS-driven experiences, and internal tools.
• Partner closely with Data and Digital teams to inform and validate design decisions.
• Support and help shape a strong CRO program through experimentation, testing, and iteration.
• Use qualitative and quantitative insights to evaluate ideas and improve outcomes.
• Design with accessibility, usability, and performance in mind.
• Use AI tools to accelerate design system development, ideation, and exploration.
• Leverage AI for rapid prototyping, concept generation, and design iteration.
• Thoughtfully integrate AI into design workflows to improve efficiency without compromising quality.
• Stay current on emerging AI capabilities and help the team adopt best practices.

Senior Product Designer, UX

Project Manager

• Responsible for the overall workflow, process and project delivery of the in-house creative team
• Oversees and manages the timely flow of multiple projects from conception through completion in the department work queue
• Partner with marketing, merchandising, retail, brand, and external partners to manage creative briefs, and ensure they are specific, clear and comprehensive
• Create and implement Sprint project management for the Copy team, Design team, and Content team
• Oversee Wrike training and template updates
• Creates and maintains project timelines and estimates with team input
• Functions as a key liaison between internal/external creative team and business stakeholders
• Maintain transparency and be proactive
• Facilitates team meetings
• Ensures that the traffic/department processes are followed
• Facilitate prioritization and/or resourcing decisions when capacity constraints require trade-offs

Creative Project Manager

Financial Planning and Analysis

• Analyze financial data and create financial models to support decision-making processes
• Prepare monthly, quarterly, and annual financial reports for management and stakeholders
• Develop and maintain financial forecasts and budgets
• Monitor and report on key performance indicators (KPIs) and financial metrics
• Identify trends and patterns in financial data and make recommendations for improvement
• Collaborate with cross-functional teams to develop business strategies and plans
• Participate in the development of financial policies, procedures, and best practices
• Provide financial analysis and support for ad hoc projects as needed
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows

Financial Analyst

• Analyze financial data and create financial models to support decision-making processes
• Prepare monthly, quarterly, and annual financial reports for management and stakeholders
• Develop and maintain financial forecasts and budgets for your assigned business areas
• Monitor and report on key performance indicators (KPIs) and financial metrics
• Identify trends and patterns in financial data and make recommendations for improvement
• Collaborate with cross-functional teams to develop business strategies and plans
• Participate in the development of financial policies, procedures, and best practices
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows
• Model and maintain the companies 13 week cash flow forecast

Senior Financial Analyst

• Lead the annual budgeting and forecasting processes, collaborating with department heads to develop accurate and achievable financial plans.
• Provide guidance and support to ensure alignment of departmental budgets with overall business objectives.
• Analyze financial and operational performance, identifying trends, opportunities and areas for improvement.
• Own monthly reporting packages, variance analysis, and executive dashboards; translate insights into clear, actionable recommendations.
• Operationalize recurring analyses into always-on dashboards and alerts, ensuring stakeholders receive timely insights and next-best-actions
• Develop and maintain financial models to support scenario analysis, investment decisions and strategic planning.
• Evaluate the financial impact of proposed business initiatives and provide recommendations.
• Prepare and present month, quarterly and annual financial reports to executive leadership.
• Communicate complex financial information in a clear and concise manner, facilitating understanding across various departments.
• Collaborate with accounting, operations, marketing and other departments to gather data and insights for financial analysis.
• Work closely with business partners to understand key drivers of financial performance and incorporate insights into planning processes.
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows

FP&A Manager – Operational Finance

• Define and drive the product development vision, strategy, and operating model for private brand, including clear roles, processes, and tools from merchant brief through product launch.
• Partner with Merchandising, Planning, and other functional teams to build seasonal and long-range line plans that balance innovation, differentiation, and profitability.
• Continuously evaluate and improve product development workflows, calendars, and tools to increase speed, reliability, and cross-functional alignment.
• Champion the smart use of AI, automation, and digital tools to accelerate trend discovery, concepting, analysis, and development workflows—and to free the team up to focus on higher-value creative and strategic work.
• Apply strong change-management skills to introduce new processes and ways of working, build cross-functional buy-in, and ensure durable adoption.
• Provide clear goals, coaching, and feedback to the Product Development team; build capabilities and bench strength that support future growth.
• Own the creative direction for Sur La Table private brand product across categories, in partnership with Merchandising, Creative and Brand Marketing: 1) Define consistent design language, naming conventions, packaging approaches, materials, color stories, finishes, and details that express the Sur La Table brand; 2) Lead seasonal concepting and “big idea” development grounded in customer insight, trend, and competitive analysis.
• Translate merchant briefs (product needs, target retails, margin goals, MOQs, channel strategy) into clear product development roadmaps.
• Oversee artwork and pattern development with design partners and creative resources; ensure all work is cohesive, on-brand, and ownable.
• Guide how artwork, color, and design stories are applied across collections and categories to create impactful, cohesive assortments.
• Partner with Merchandising on line architecture, SKU productivity, and lifecycle management to ensure the right balance of hero items, supporting items, and newness.
• Build and manage a robust network of manufacturing and sourcing partners across categories and regions.
• Lead vendor selection and negotiation for new and existing products, including costing, MOQs, payment terms, and development fees.
• Work closely with partners and factories from initial brief through sampling, revisions, and final approvals, ensuring quality, cost, and timelines are met.
• Collaborate with internal stakeholders and external experts on lead times, capacity planning, and risk mitigation.
• Ensure all private brand products meet Sur La Table’s expectations for quality, safety, and regulatory compliance in partnership with appropriate internal and external resources.
• Lead, mentor, and develop the Product Development team; set clear expectations and development plans that build both creative and operational capability.
• Balance strategic leadership with a willingness to be hands-on—especially as processes, tools, and structures continue to evolve.
• Help shape the future-state Product Development organization (e.g., divisional product development leaders, designers, coordinators) and contribute to a phased hiring and capability plan as the business grows.
• Foster a culture that balances creativity with accountability—where ideas are ambitious, and execution is disciplined.
• Partner closely with: Merchandising to align briefs, assortment strategies, and product positioning.
• Creative and Marketing to influence product name, on product branding, packaging, photography, copy, and storytelling for private brand launches.
• Planning & Finance to ensure development supports financial goals, margin targets, and inventory strategies.
• Stores, Culinary, and E-commerce to gather feedback from customers and store teams and use that insight to inform future development.
• Represent Product Development in cross-functional projects related to private brand growth, omni-channel strategy, and brand building.

Staff Data Scientist

District Manager

Director of Inventory Economics – Pricing

Influencer Marketing Manager

Senior Cybersecurity Engineer

District Manager

Product Specialist

Director of Inventory Planning – Optimization

Associate Product Manager

Senior Product Designer, UX

Creative Project Manager

Financial Analyst

Senior Financial Analyst

FP&A Manager – Operational Finance

Director, Product Development – Private Brand