CSC Generation

Product Designer

• Partner with Product, Engineering, Digital, Content, and Data teams to define and evolve a clear UX vision and roadmap.
• Translate business goals such as engagement, conversion, and brand positioning into meaningful user experiences.
• Help establish UX as a strategic partner in product planning and decision making.
• Champion a customer-centered culinary journey across e-commerce, content, and services.
• Lead end-to-end design work from discovery and concepting through detailed design and delivery.
• Design thoughtful, elegant experiences that balance premium aesthetics with usability and performance.
• Build upon and mature an existing design system, strengthening patterns, components, and workflows to support consistent execution.
• Design across multiple surfaces including storefront, CMS-driven experiences, and internal tools.
• Partner closely with Data and Digital teams to inform and validate design decisions.
• Support and help shape a strong CRO program through experimentation, testing, and iteration.
• Use qualitative and quantitative insights to evaluate ideas and improve outcomes.
• Design with accessibility, usability, and performance in mind.
• Use AI tools to accelerate design system development, ideation, and exploration.
• Leverage AI for rapid prototyping, concept generation, and design iteration.
• Thoughtfully integrate AI into design workflows to improve efficiency without compromising quality.
• Stay current on emerging AI capabilities and help the team adopt best practices.

Senior Product Designer, UX

Project Manager

• Responsible for the overall workflow, process and project delivery of the in-house creative team
• Oversees and manages the timely flow of multiple projects from conception through completion in the department work queue
• Partner with marketing, merchandising, retail, brand, and external partners to manage creative briefs, and ensure they are specific, clear and comprehensive
• Create and implement Sprint project management for the Copy team, Design team, and Content team
• Oversee Wrike training and template updates
• Creates and maintains project timelines and estimates with team input
• Functions as a key liaison between internal/external creative team and business stakeholders
• Maintain transparency and be proactive
• Facilitates team meetings
• Ensures that the traffic/department processes are followed
• Facilitate prioritization and/or resourcing decisions when capacity constraints require trade-offs

Creative Project Manager

Financial Planning and Analysis

• Analyze financial data and create financial models to support decision-making processes
• Prepare monthly, quarterly, and annual financial reports for management and stakeholders
• Develop and maintain financial forecasts and budgets
• Monitor and report on key performance indicators (KPIs) and financial metrics
• Identify trends and patterns in financial data and make recommendations for improvement
• Collaborate with cross-functional teams to develop business strategies and plans
• Participate in the development of financial policies, procedures, and best practices
• Provide financial analysis and support for ad hoc projects as needed
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows

Financial Analyst

• Analyze financial data and create financial models to support decision-making processes
• Prepare monthly, quarterly, and annual financial reports for management and stakeholders
• Develop and maintain financial forecasts and budgets for your assigned business areas
• Monitor and report on key performance indicators (KPIs) and financial metrics
• Identify trends and patterns in financial data and make recommendations for improvement
• Collaborate with cross-functional teams to develop business strategies and plans
• Participate in the development of financial policies, procedures, and best practices
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows
• Model and maintain the companies 13 week cash flow forecast

Senior Financial Analyst

• Lead the annual budgeting and forecasting processes, collaborating with department heads to develop accurate and achievable financial plans.
• Provide guidance and support to ensure alignment of departmental budgets with overall business objectives.
• Analyze financial and operational performance, identifying trends, opportunities and areas for improvement.
• Own monthly reporting packages, variance analysis, and executive dashboards; translate insights into clear, actionable recommendations.
• Operationalize recurring analyses into always-on dashboards and alerts, ensuring stakeholders receive timely insights and next-best-actions
• Develop and maintain financial models to support scenario analysis, investment decisions and strategic planning.
• Evaluate the financial impact of proposed business initiatives and provide recommendations.
• Prepare and present month, quarterly and annual financial reports to executive leadership.
• Communicate complex financial information in a clear and concise manner, facilitating understanding across various departments.
• Collaborate with accounting, operations, marketing and other departments to gather data and insights for financial analysis.
• Work closely with business partners to understand key drivers of financial performance and incorporate insights into planning processes.
• Champion an AI-first approach to FP&A; identify steps in core processes where AI can improve speed/quality, and implement solutions ranging from CustomGPTs to automated workflows

FP&A Manager – Operational Finance

Director

• Define and drive the product development vision, strategy, and operating model for private brand, including clear roles, processes, and tools from merchant brief through product launch.
• Partner with Merchandising, Planning, and other functional teams to build seasonal and long-range line plans that balance innovation, differentiation, and profitability.
• Continuously evaluate and improve product development workflows, calendars, and tools to increase speed, reliability, and cross-functional alignment.
• Champion the smart use of AI, automation, and digital tools to accelerate trend discovery, concepting, analysis, and development workflows—and to free the team up to focus on higher-value creative and strategic work.
• Apply strong change-management skills to introduce new processes and ways of working, build cross-functional buy-in, and ensure durable adoption.
• Provide clear goals, coaching, and feedback to the Product Development team; build capabilities and bench strength that support future growth.
• Own the creative direction for Sur La Table private brand product across categories, in partnership with Merchandising, Creative and Brand Marketing: 1) Define consistent design language, naming conventions, packaging approaches, materials, color stories, finishes, and details that express the Sur La Table brand; 2) Lead seasonal concepting and “big idea” development grounded in customer insight, trend, and competitive analysis.
• Translate merchant briefs (product needs, target retails, margin goals, MOQs, channel strategy) into clear product development roadmaps.
• Oversee artwork and pattern development with design partners and creative resources; ensure all work is cohesive, on-brand, and ownable.
• Guide how artwork, color, and design stories are applied across collections and categories to create impactful, cohesive assortments.
• Partner with Merchandising on line architecture, SKU productivity, and lifecycle management to ensure the right balance of hero items, supporting items, and newness.
• Build and manage a robust network of manufacturing and sourcing partners across categories and regions.
• Lead vendor selection and negotiation for new and existing products, including costing, MOQs, payment terms, and development fees.
• Work closely with partners and factories from initial brief through sampling, revisions, and final approvals, ensuring quality, cost, and timelines are met.
• Collaborate with internal stakeholders and external experts on lead times, capacity planning, and risk mitigation.
• Ensure all private brand products meet Sur La Table’s expectations for quality, safety, and regulatory compliance in partnership with appropriate internal and external resources.
• Lead, mentor, and develop the Product Development team; set clear expectations and development plans that build both creative and operational capability.
• Balance strategic leadership with a willingness to be hands-on—especially as processes, tools, and structures continue to evolve.
• Help shape the future-state Product Development organization (e.g., divisional product development leaders, designers, coordinators) and contribute to a phased hiring and capability plan as the business grows.
• Foster a culture that balances creativity with accountability—where ideas are ambitious, and execution is disciplined.
• Partner closely with: Merchandising to align briefs, assortment strategies, and product positioning.
• Creative and Marketing to influence product name, on product branding, packaging, photography, copy, and storytelling for private brand launches.
• Planning & Finance to ensure development supports financial goals, margin targets, and inventory strategies.
• Stores, Culinary, and E-commerce to gather feedback from customers and store teams and use that insight to inform future development.
• Represent Product Development in cross-functional projects related to private brand growth, omni-channel strategy, and brand building.

Director, Product Development – Private Brand

• Develop and own the long-range merchandising vision and seasonal strategies for assigned areas, aligned with company goals and customer insights.
• Lead, mentor, and develop a team of merchants; provide clear goals, coaching, and feedback to build future leaders and bench strength.
• Partner closely with Planning to deliver divisional sales, margin, and inventory goals across stores and e-commerce.
• Use data and analytics to inform strategy, course-correct in season, and identify new growth opportunities.
• Represent assigned departments in cross-functional forums and enterprise projects (omni-channel initiatives, private brand strategy, promotional planning, space and visual strategy, Go To Market (GTM) planning).
• Contribute to strategic planning and manage key elements of the divisional P&L, including sales, markdowns, and vendor funding; identify risks and opportunities proactively.
• Champion the smart use of AI and automation to improve merchant productivity to free the team up to spend more time on strategy, product and the customer.
• Build and execute merchandise strategies across all channels, including: Assortment architecture and line planning.
• Private brand vs. national brand mix, exclusivity strategies, and key item focus.
• Seasonal “big ideas” and storytelling that differentiate Sur La Table in the market.
• Partner with Planning on OTB, inventory flow, and markdown strategies to ensure healthy inventory and an on-brand, profitable assortment.
• Lead pricing and promotion strategy for assigned areas; test and refine promotional offers based on performance.
• Maintain a sharp view of the competitive landscape, emerging trends, and customer preferences to continually evolve the product mix.
• Source and maintain relationships with high-quality, cost-effective vendors; negotiate pricing, terms, and exclusives to maximize profitability and supply reliability.
• Leverage data insights to refine promotional, pricing, and inventory strategies.
• Ensure a cohesive omni-channel experience by aligning assortments, pricing, and storytelling across stores, surlatable.com, and culinary programs.
• Partner with Visual Merchandising and Creative to bring seasonal stories to life through in-store presentation, digital merchandising, photography, copy and packaging.
• Collaborate with Marketing and Culinary on campaigns, events, and class tie-ins that showcase key products and drive engagement.

Director, Divisional Merchandising Manager

Customer Support

• Provide concierge-level customer service to our riders.
• Assist customers with general product inquiries.
• Handle customer interactions via phone, chat, and email.
• Resolve issues related to orders: returns, shipping, and order status.
• Proactively follow up with customers when needed.
• Build and maintain strong relationships with our riders.
• Demonstrate autonomy in using internal systems while proactively keeping up with process and system updates.
• Collaborate with a team passionate about powersports.
• Build product knowledge through ongoing training and development.

Customer Service Representative, MotoSport Gearhead I

Business Operations

• Serve as the primary operational point of contact for vendors — issuing weekly performance updates, resolving inquiries, and maintaining consistent communication across all partners.
• Audit product data, pricing, inventory details, and invoices to ensure alignment across vendor submissions, internal systems, and purchase orders.
• Partner with merchandising, operations, finance, and customer experience teams to ensure product launches, replenishments, and order flows remain accurate and on schedule.
• Support and improve vendor onboarding, compliance tracking, and scorecards — ensuring data integrity, SLA adherence, and structured communication.
• Identify recurring operational issues, performance risks, and workflow bottlenecks; develop data-driven recommendations to enhance vendor accountability and streamline processes.
• Lead daily/weekly operational planning, ensuring the business has clear visibility into order flow, fulfillment bottlenecks, vendor SLAs, inventory status, and promotional impacts.
• Conduct daily/weekly promotional performance analysis (sell-through, demand lifts, category trends, vendor-level impacts), and translate insights into actionable adjustments for planning, inventory positioning, and vendor communication.
• Develop data-driven operational plans that tie together performance reporting, promotional outcomes, shipping efficiency, and forecast expectations to keep teams aligned and proactive.
• Build, refine, and maintain planning tools, dashboards, and reporting frameworks that support decision-making across merchandising, logistics, and finance.
• Support broader business operations initiatives, including workflow documentation, cross-team process improvements, and systems optimization across claims, shipping, inventory accuracy, and vendor management.

Business Operations Analyst

Frontend Engineer

• Build and refine user facing features using React, TypeScript, and modern front end tooling.
• Implement and integrate simple backend services using Node and TypeScript or JavaScript, including REST style APIs and basic data models.
• Work with senior engineers to break down requirements into small, shippable pieces and implement them end to end.
• Write clear, maintainable code and basic tests for both front end and back end functionality.
• Collaborate with product and design to polish UX details, handle edge cases, and improve performance and reliability.
• Use AI assisted tools, such as ChatGPT or GitHub Copilot, in a disciplined way to speed up development while keeping code quality high.
• Participate in code reviews, ask questions, and steadily grow toward owning small features and services independently.
• Practice good engineering hygiene: version control, small pull requests, clear commit messages, and lightweight documentation.
• Invest in your own growth: read documentation, keep notes, and reflect on feedback you receive.

Junior Software Engineer, Full Stack, React, Node

Data Scientist

• Develop and deploy end-to-end ML pipelines using modern MLOps practices, cloud-native platforms (e.g., AWS Sagemaker), and scalable infrastructure.
• Conduct causal analysis and treatment effect estimation using DML, causal forests, uplift modeling, and other counterfactual inference techniques to guide high-stakes business strategy.
• Build, train, and optimize predictive and prescriptive models for use cases like pricing, promotions, inventory, marketing attribution, and personalization.
• Integrate models into production systems and monitor their performance using advanced observability tools (yes, even Happyface), including diagnosing drift and data quality issues.
• Partner directly with business leaders to translate ambiguous business problems into machine learning frameworks that deliver measurable ROI.
• Collaborate with engineering teams to improve data pipelines, ensure model reproducibility, and maintain version-controlled, CI/CD-enabled ML workflows.
• Continuously research and apply emerging techniques in AI, including generative AI, automated feature engineering, and reinforcement learning.
• Take complex, high-impact problems end to end - from exploration and feature design through model selection, backtesting, and production deployment with clear impact metrics.
• Design robust experiment and quasi-experiment setups (A/B tests, holdouts, staggered rollouts) and recommend approaches when fully randomized tests are not feasible.

AI-First Data Scientist

Vice President

• Develop and execute sector theses and sourcing strategies in priority categories (e.g., home, outdoor, specialty retail, DTC / ecommerce).
• Build and maintain relationships with investment bankers, brokers, advisors, lenders, and executives to generate proprietary deal flow.
• Lead early-stage assessment of opportunities: quick screens, high-level models, and go/no-go recommendations.
• Partner with CSC leadership to refine our acquisition strategy, return hurdles, and portfolio construction.
• Serve as deal captain on transactions from LOI through close: structure, diligence, financing, and documentation.
• Lead negotiation of key commercial terms with sellers, management, and financing partners.
• Oversee investment committee materials and presentations, ensuring a clear thesis, robust downside analysis, and actionable value-creation plan.
• Coordinate internal and external diligence teams (legal, accounting, tax, IT, operations) and hold them accountable to timelines and quality.
• Manage lender and co-investor relationships, including process management.
• Partner with portfolio company CEOs and CSC’s operating leaders to design and oversee 100-day and multi-year value-creation plans.
• Focus on levers such as assortment and merchandising, channel strategy, pricing and promotion, digital/customer acquisition, supply chain efficiency, and store fleet optimization.
• Work with CSC’s technology and AI teams to embed automation and analytics into portfolio operations, creating repeatable playbooks.
• Serve as a board member or observer on select portfolio companies, ensuring disciplined governance, KPI tracking, and strategic focus.
• Lead evaluation and execution of add-on acquisitions and strategic partnerships for portfolio brands.
• Manage and develop deal team members; set expectations on work quality, modeling, and communication.
• Help refine CSC’s investment processes, standards, and toolkits so the platform scales efficiently.
• Contribute to firm-level priorities, including capital raising support (data room prep, case studies, select LP interactions) and relationships with key financing partners.

Private Equity Vice President

Performance Marketing

• Operate as the in house resource for paid social strategy and execution across the companys brand portfolio across Meta, TikTok, YouTube and emerging platforms. Manage campaign set up including audience targeting, creative management, tracking, A or B tests, and reporting.
• Own daily monitoring of performance, pacing, and budgets to deliver iROAS, CAC, and new customer goals.
• Monitor incremental ROAS iROAS weekly and conduct controlled experiments in LiftLab and native platform tools to accurately isolate incremental impact to optimize campaign effectiveness.
• Regularly report on paid social performance to key collaborators. Translate complex data into actionable insights for future campaigns.
• Collaborate with the performance marketing, ecommerce, and brand marketing teams on paid social creative briefing and media plans aligned with our go to market calendar.
• Be the advocate for channel needs like creative diversity and best practices.
• Build and maintain testing frameworks to identify top performing creative themes, formats, and messaging angles. Translate findings into clear testing recommendations for future briefs.
• Manage workflows for influencer briefs, content routing, approvals, and rights tracking.
• Maintain organized creative libraries and documentation of creator rights, usage periods, and paid amplification guidelines.
• Refine custom landing pages ensuring every user touchpoint from ad click to conversion is tailored, measurable, and consistently high performing.
• Support TikTok One campaigns including brief development, creator selection, Spark or whitelisting approvals, and QA.
• Coordinate YouTube Open Call submissions, content organization, and performance reporting.
• Collaborate with the Affiliate team on Impact Creator campaigns, gifting programs, and product seeding.
• Stay informed on upcoming trends and platform changes like new ad formats, trending concepts, and new advertising platforms. Lead testing of new Alpha and Beta opportunities.

Paid Social, Influencer Manager

Manager

• The Area Manager contributes to the success of Sur La Table by inspiring customers on all points of their culinary journey.
• The Area Manager blends talent for people development and operational knowledge to drive business results while developing a high performing team.
• This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the customer experience, people development, store operations and financial results of a multi-store area (approximately 3-5 stores).
• The Area Manager reports to the District Manager.