CSC Generation

Buyer

• Build seasonal assortments using historical sales data and vendor input; maintain a productive core assortment within an established category framework for a focused brand portfolio within a pre-set OTB
• Own existing vendor relationships; execute negotiations on seasonal terms, discounts, and promotional windows with guidance from senior team members
• Create SKU/PO worksheets and build POs (Qty/Dollar/Style Allocation, Size/Color Breakout) under tight deadlines, ensuring accurate, on-time submission to vendors
• Collaborate with Marketing on promotional calendars; react quickly to promotional performance and execute visual merchandising direction from the senior team
• Monitor SKU and brand performance; manage re-orders (ASAPs) and order reductions (Edits); support exit strategies for slow movers in partnership with Planning
• Use AI tools (ChatGPT, Claude, Copilot, or similar) to summarize performance data, draft content, streamline PO workflows, and accelerate decisions; validate outputs and apply them with judgment
• Provide task-level direction and development support to Associate and Assistant Buyers on day-to-day buying processes

Buyer I – Climb

DevOps Engineer

• Work on service resiliency, performance tuning, and system design across Backcountry's platform
• Drive resolution of critical incidents and ensure fixes are methodically implemented through postmortems
• Leverage AI-assisted engineering tools (Claude Code, GitHub Copilot, MCP-based agents) to investigate, automate, and ship fixes across infrastructure and application repositories
• Reduce toil by designing and implementing automation
• Partner with other Site Reliability Engineers, developers, and architects to evaluate and implement best practices for current and future workloads
• Monitor system health and capacity, taking proactive action to fix problems before they occur
• Collaborate with engineering teams to build, deploy, and support features
• Build and maintain observability (metrics, logs, traces, profiles) and SLI/SLO instrumentation for Backcountry services
• Participate in FinOps initiatives across GCP and AWS, including capacity planning and committed-use discount strategy
• Participate in the on-call support rotation within the SRE team

Site Reliability Engineer

Full-stack Engineer

• Spearhead AI technical innovation by designing AI and agentic workflows that empower engineering teams; leverage best-in-class AI toolsets to improve engineering delivery throughput, quality, and reliability.
• Design, develop, and maintain fulfillment systems (warehouse management, order management, etc.) that power the e-commerce platform, ensuring scalability, performance, and long-term maintainability.
• Lead a small team of developers in the design, development, and testing of software solutions, providing clear technical direction and accountability.
• Enable other engineering stakeholders and their teams to integrate quickly with fulfillment system interfaces by surfacing clean API documentation, observability monitoring, and alerting that give consumers of your systems a high level of dependability.
• Collaborate with cross-functional teams across product, design, and operations to ensure successful and timely delivery of projects.
• Design and implement agentic quality gates that enable rapid iteration with a safety net developers can trust.
• Act as a technical mentor for engineers at all levels, providing hands-on guidance on software development best practices.
• Represent Backcountry's core values through your technical decisions and team interactions.

Principal Engineer

Solutions Engineer

• Build and deploy AI tools and automations across Sur La Table's teams including image processing, feed optimization, content generation, reporting, document processing, and workflow streamlining.
• Automate day-to-day workflows across the business. Replacing manual, repetitive processes (data entry, document extraction, audits, approvals, reporting) with reliable, low-maintenance pipelines.
• Build MCP servers and AI-agent architectures. Reusable connectors, Claude Desktop extensions, and agent tooling that let AI systems securely access internal data, platforms, and APIs.
• Connect software systems and APIs into integrated, reusable workflows across teams and systems with minimal reconfiguration.
• Work directly with teams to understand their manual processes, map them, and build AI-powered solutions that replicate and improve them.
• Write scripts (Python, JavaScript/TypeScript) and design AI workflows using platforms like Claude and ChatGPT alongside workflow automation tools (n8n, Zapier, Make, or similar).
• Cross-connect data across platforms including marketing systems (Google Ads, Meta Ads, Google Analytics, Google Merchant Center), content management systems, image libraries, and internal data sources.
• Drive AI adoption — run enablement sessions, hands-on trainings, and office hours, and build internal documentation and knowledge bases so teams can self-serve.
• Evaluate vendor AI tools. Run pilots, assess ROI and feasibility, and make build-vs-buy recommendations that shape Sur La Table's AI tooling.
• Assess AI tool security and data-governance risk (credential/PII exposure, data handling and retention), flag issues, and influence remediation with security and engineering stakeholders.
• Define reusable patterns and standards for automations and integrations so solutions are consistent and scale cleanly across teams.
• Prioritize the automation roadmap by ROI — identifying the highest-impact opportunities and sequencing the work.
• Own production reliability of what you ship. Monitoring, error-alerting, root-cause analysis, and data-integrity fixes.

AI Solutions Engineer

Designer

• Drive adoption and advancement of 3D product development within the Technical Design team, serving as a beta tester for new tools including AI, workflows, and processes to improve speed, accuracy, and fit validation.
• Manage multiple products from conception through development and start of production, ensuring brand quality standards and design intent are maintained.
• Own the fit process end-to-end: schedule and lead fittings, review and measure prototypes and sales samples for workmanship, construction, fit, and production feasibility, and communicate findings to factories.
• Build product specifications including full graded measurements and detailed technical construction sketches with ISO callouts using Adobe Illustrator and 3D tools.
• Collaborate with Design on tech pack development, ensuring specs, measurements, and construction details are accurately maintained from first proto to production.
• Evaluate garment construction, fabric performance, trim functionality, and manufacturing methods to recommend improvements that enhance product performance and customer experience.
• Recommend construction techniques that meet design expectations and engineer products to pre-determined gross margin targets, including pre-cost estimates through final cost.
• Partner with the sourcing team to ensure products meet cost targets and identify technical risks early in development to proactively minimize delays.
• Maintain daily communication with factories to ensure integrity of design-approved prototypes, respond to technical questions, correct factory patterns, and apply grade rules as necessary.
• Support product lifecycle calendar milestones by driving timely sample reviews, fit approvals, and production readiness.

Technical Designer

Associate

• Assist in seasonal assortment selection including pricing, category and brand mix, and inventory planning; analyze historical sales data and market trends to contribute a point of view to assortment decisions
• Manage day-to-day vendor communication; participate in seasonal term negotiations, discounts, and promotional windows with guidance from senior team members
• Mark vendor catalogs for SKU/PO worksheet creation; build POs (Qty/Dollar/Style Allocation, Size/Color Breakout) under tight deadlines and ensure on-time submission; manage PO edits, past dues, and pre-season and ASAP builds with growing independence
• Support the promotional calendar with SKU selection, rules page review, and QA; react to promotional performance and contribute a point of view on what is and is not working
• Work with the Planner on pre-season inventory allocation, in-season sell-through tracking, and pricing strategy for slow movers
• Review and optimize product presentation on site pages including color thumbnails, boost and sort order, cross-sells, backorder management, and site taxonomy and facets
• Use AI tools (ChatGPT, Claude, Copilot, or similar) to analyze assortment performance, research competitive positioning, draft promotional briefs, and streamline PO workflows; validate outputs before applying them
• Support Assistant Buyers on administrative and operational processes; collaborate with Buyers and Sr. Buyers to execute shared category goals

Associate Buyer

Operations

• The Head of Stores is responsible for leading and growing a high-performing retail organization across Backcountry and Backcountry Outlet.
• This executive will drive profitable growth by developing people, fostering a customer-obsessed culture, expanding rentals and services, and delivering operational excellence across an evolving store portfolio.
• You will own a lot, move fast, and make decisions with full end-to-end responsibility.
• Build capabilities, talent, and operating model needed to support growth while leveraging AI, technology, and data-driven insights to improve decision-making, simplify operations, and enhance the customer and employee experience.
• Recruit, develop, and retain top talent while building a culture of accountability, collaboration, innovation, and continuous improvement.
• Partner cross-functionally with Merchandising, Marketing, Finance, HR, Real Estate, and Operations to execute strategic initiatives and support business growth.

Head of Retail Stores – Operations

Recruitment

• Partner with hiring managers across portfolio brands to understand role requirements, advise on best practices, and define recruitment strategies for each open position
• Own full-cycle recruiting: source, review, screen, and evaluate qualified applicants for engineering, finance, creative, and other professional roles
• Conduct phone screens, in-person interviews, and candidate assessments to evaluate technical ability, culture alignment, and long-term fit
• Build and maintain candidate pipelines for future hiring needs, converting prospects into active candidates and eventual hires
• Use data-driven approaches to recruiting—track and report on key metrics throughout the recruitment lifecycle and translate insights into process improvements
• Lead efforts to establish and grow CSC Generation's recruiting presence in Canada, identifying top talent markets and sourcing channels
• Manage multiple requisitions simultaneously, prioritizing effectively and keeping all stakeholders informed on progress

Senior Recruiter

Marketing

• Develop integrated marketing strategies for culinary programs, cooking classes, and culinary-led experiences aligned with enterprise and GTM priorities.
• Translate customer behavior, class performance data, and culinary trends into focused strategies that drive trial, repeat attendance, and class-to-hardgoods cross-sell.
• Serve as Sur La Table's internal culinary authority — track food trends, ingredient moments, chef culture, and culinary media to inform integrated marketing strategy across all categories.
• Identify relevant culinary trends (seasonal ingredients, cooking techniques, food movements, dining culture) and translate them into marketing opportunities: content angles, product storytelling, social hooks, partnerships, and campaign themes.
• Develop and own integrated briefs for Culinary initiatives — including class launches, seasonal programs, chef and creator partnerships, and culinary-led brand moments — translating program insights and trend intelligence into clear, actionable direction for creative and channel teams.
• Partner cross-functionally with Creative, Social, PR, Site & Digital, Email & SMS, Store Ops, Culinary Operations, and Culinary Programming to align messaging, timing, and execution across touchpoints.
• Support quarterly and seasonal GTM planning with a Culinary lens, prioritizing initiatives based on customer impact, brand equity, and commercial opportunity.
• Track performance of Culinary marketing initiatives in partnership with Marketing Ops and Analytics, using insights to optimize future planning, messaging strategy, and class experience design.

Integrated Marketing Manager, Culinary

Account Manager

• Create original, platform-native content across Instagram, TikTok, YouTube Shorts, and emerging channels — shooting, editing, and posting short-form video, graphics, and photo content independently
• Produce content across all core verticals (ski/snow, road bike, MTB, climb, general outdoor) with the credibility and context to make each feel authentic
• Write sharp, brand-aligned captions, scripts, and copy that match Backcountry's voice across formats and audiences
• Leverage AI tools (ChatGPT, Claude, Runway, ElevenLabs, Descript, etc.) to accelerate ideation, scripting, repurposing, and scheduling at scale
• Source, recruit, onboard, and manage emerging creators, athletes, and ambassadors across bike, climb, snow, run, and lifestyle verticals
• Turn creator partnerships into a consistent content pipeline aligned with brand, product, and seasonal priorities — briefing creators, tracking deliverables, and maintaining brand standards
• Build and maintain an organized content calendar using modern tools and AI-assisted workflows to keep volume high and quality consistent during peak campaign periods
• Foster belonging within the Backcountry creator and ambassador community through genuine relationship-building and support for in-person community moments (rides, laps, events, activations)
• Collaborate cross-functionally with PR, Brand, Partnerships, and Merchandising teams to integrate creators into campaigns, partnerships, and events
• Track content output, creator performance, and social metrics against goals; compile performance reports to inform sourcing and content decisions

Content and Community Partnerships Coordinator

Business Intelligence Analyst

• The Merchandise Planning team needs a data-driven analyst to own the day-to-day mechanics of pricing across Backcountry's four banners—competitive pricing audits, markdown execution, MAP/MSRP compliance, and the reporting that powers pricing decisions.
• As Pricing & Reporting Analyst, you will work directly with the Sr. Pricing Analyst to maximize profitability through smart pricing execution. By 6–12 months, you will be running pricing operations independently, regularly making recommendations that move sell-through, margin, or working capital, and serving as the team's go-to for AI-augmented workflows.
• This is a lean team. You will own a lot, move fast, and make decisions with full end-to-end responsibility.
• Pull pricing, margin, and sales data from the data warehouse for ad hoc analysis
• Use AI tools (Claude, Claude Code, Copilot, or similar) daily to write formulas, draft SQL, automate repetitive tasks, summarize results, and accelerate your own learning
• Execute daily, weekly, and seasonal price changes across four banners, ensuring accuracy and on-time delivery
• Monitor competitive pricing across key categories and partner brands; surface risks and opportunities to the Sr. Pricing Analyst and Buying teams
• Track MAP and MSRP compliance across the assortment, flagging and correcting violations in a timely manner
• Bring analytical judgment to pricing and strategy conversations—surface trends, audit outcomes, flag risks, and recommend pricing actions that improve sell-through, margin, or working capital
• Build and maintain pricing reports and dashboards that Planning, Buying, and Marketing teams rely on
• Document and improve pricing processes—turn one-off analyses into repeatable AI-powered workflows
• Partner with Marketing on promotional pricing setup and post-promo recaps
• Maintain a strong feedback loop with the Sr. Pricing Analyst on what is working, what is not, and where to push next

Pricing and Reporting Analyst

Accounting Manager

• Own all aspects of accounting operations — monthly close, reconciliations, and monthly financial reporting across multiple portfolio companies.
• Manage the general ledger, ensuring accuracy, consistency, and compliance with GAAP and ASC 606.
• Oversee revenue recognition, contract setup, and billing integrations (Stripe and similar platforms).
• Operate at the corporate holding company level with the ability to get into the weeds with individual portfolio company general ledger systems and processes.
• Design and deploy AI agents for A/R, A/P, and General Ledger reconciliations — eliminating manual touchpoints and compressing close timelines.
• Evaluate and implement automation tools that improve close speed, accuracy, and financial visibility.
• Support tax compliance activities as needed.
• Support annual audits and the annual budget process as needed.
• Backfill portfolio-company accounting positions as needed, providing hands-on coverage where the business requires it.