AI Solutions Engineer

CSC Generation

AI Solutions Engineer responsible for building and deploying AI tools and automations at Sur La Table. Collaborating with teams to optimize workflows and enhance operational efficiency.

Posted 7/21/2026full-timeToronto • 🇨🇦 CanadaJuniorMid-Level💰 CA$75,000 - CA$85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and deploying AI tools and automations, with a strong focus on workflow optimization and integration across various systems. Proficient in scripting with Python and JavaScript/TypeScript to create reliable, production-grade AI workflows and assess AI tool security and data governance.

Highest-signal resume keywords

AI Tool DevelopmentWorkflow AutomationPython ProgrammingJavaScript/TypeScript ProgrammingData Privacy Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Workflow DesignAutomation BuildingAPI IntegrationData ProcessingMCP Server Development

Soft Skills

Judgment on SecurityInfluencing RecommendationsTraining and Enablement

Tools & Technologies

ClaudeChatGPTN8nZapierMake

Industry Keywords

E-commerceMarketing AutomationData GovernanceProduction ReliabilityROI Assessment

Tech Stack

Tools & technologies

JavaScriptPythonTypeScript

About the role

Key responsibilities & impact

Build and deploy AI tools and automations across Sur La Table's teams including image processing, feed optimization, content generation, reporting, document processing, and workflow streamlining.
Automate day-to-day workflows across the business. Replacing manual, repetitive processes (data entry, document extraction, audits, approvals, reporting) with reliable, low-maintenance pipelines.
Build MCP servers and AI-agent architectures. Reusable connectors, Claude Desktop extensions, and agent tooling that let AI systems securely access internal data, platforms, and APIs.
Connect software systems and APIs into integrated, reusable workflows across teams and systems with minimal reconfiguration.
Work directly with teams to understand their manual processes, map them, and build AI-powered solutions that replicate and improve them.
Write scripts (Python, JavaScript/TypeScript) and design AI workflows using platforms like Claude and ChatGPT alongside workflow automation tools (n8n, Zapier, Make, or similar).
Cross-connect data across platforms including marketing systems (Google Ads, Meta Ads, Google Analytics, Google Merchant Center), content management systems, image libraries, and internal data sources.
Drive AI adoption — run enablement sessions, hands-on trainings, and office hours, and build internal documentation and knowledge bases so teams can self-serve.
Evaluate vendor AI tools. Run pilots, assess ROI and feasibility, and make build-vs-buy recommendations that shape Sur La Table's AI tooling.
Assess AI tool security and data-governance risk (credential/PII exposure, data handling and retention), flag issues, and influence remediation with security and engineering stakeholders.
Define reusable patterns and standards for automations and integrations so solutions are consistent and scale cleanly across teams.
Prioritize the automation roadmap by ROI — identifying the highest-impact opportunities and sequencing the work.
Own production reliability of what you ship. Monitoring, error-alerting, root-cause analysis, and data-integrity fixes.

Requirements

What you’ll need

2–5 years building automations, integrations, or AI-powered tools in a marketing, e-commerce, or operations environment, including shipping to production.
Strong working knowledge of AI tools (Claude, ChatGPT, or similar) and the ability to design reliable, production-grade AI workflows, prompts, and agents.
Experience with workflow automation platforms (n8n preferred; Zapier, Make, or similar accepted).
Comfortable writing Python and JavaScript/TypeScript to connect APIs, process data, and build lightweight applications and integrations.
Familiarity with building MCP servers or AI-agent architectures (or comparable connector/tooling development).
Sound judgment on AI tool security and data privacy. Able to assess risk in tools handling sensitive data.
Ability to evaluate options and make recommendations that influence org-level tooling decisions.

Benefits

Comp & perks

Paid time off policies
RRSP match
Medical, dental, and vision coverage
Variety of supplemental benefit options
Employee discounts across our portfolio of brands