Crown Gabelstapler GmbH & Co. KG - Deutschland

Manager

• Als Junior Accountmanager ben jij het commerciële gezicht van Crown in jouw regio.
• Je werkt nauw samen met ervaren Accountmanagers en de Salesmanager om klanten te adviseren en nieuwe relaties op te bouwen.
• Actief benaderen van potentiële klanten en opvolgen van leads en verkoopkansen
• Presenteren en demonstreren van onze heftrucks en services
• Klanten adviseren over onze heftruck- en magazijnoplossingen, vlootmanagement, logistieke systemen en procesoptimalisatie
• Opstellen van offertes en onderhandelen binnen gestelde kaders
• Onderhouden van klantgegevens en verkoopresultaten in ons CRM-systeem
• Uitvoeren van marktverkenning en prijsvergelijkingen
• Samenwerken met collega’s van verschillende afdelingen voor optimale klantoplossingen.

Junior Accountmanager, diverse regio's

Outside Sales

• Maintenance, diagnostic, repair and adjustment work, as well as safety inspections at the customer’s site
• Modifications and retrofitting of forklifts
• Technical point of contact for hydraulics and electrical systems

Field Service Technician — Field Service

Customer Support

• Management and coordination of CXC team leads
• Ensuring efficient operations of the Customer Experience Centers across Europe
• Developing processes to improve the customer experience
• Monitoring of lead KPIs
• Preparation of national and international reports
• Ensuring adherence to the lead process

Manager – Customer Experience Center

Sales

• The growth of a specific sales territory
• Providing excellent levels of customer service to businesses in a wide range of industry sectors
• Managing an existing client portfolio and focusing on 80% New Business Development and 20% Account Management
• Playing a key role in all stages of the sales process, including initial prospecting, appointment making, customer presentations and demonstrations through to ultimately closing the deal
• Efficient planning and management of the territory
• Offering a consultative approach, working across all levels from shop floor to board level

Area Sales Manager – North

Field Engineer

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner.
• Maintain documentation of all works carried out in line with Health and Safety and Quality procedures.
• Work to a planned schedule of service and maintenance jobs at our client’s premises.
• Monitor/count van stock, ensuring it’s sufficient for day to day maintenance of the fleet.
• Carry out inspections and monitor the safety of repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within required timescales.
• Take responsibility for all equipment and tooling and ensure it’s in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

Field Service Engineer

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner.
• Maintain documentation of all works carried out in line with Health and Safety and Quality procedures.
• Work to a planned schedule of service and maintenance jobs at our client’s premises.
• Ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.
• Carry out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• Take responsibility for all equipment and tooling and ensure that it is in a safe condition.

Public Relations

• Reporting to the Branch Sales Manager, your key responsibility is the growth of a specific sales region
• The area already hosts an existing client portfolio but ultimately the success of the role hinges on 80% New Business Development and 20% Account Management of our existing customer base
• You will play a key role in all stages of the sales process, including initial prospecting, appointment making, customer presentations and demonstrations through to ultimately closing the deal
• The efficient planning and management of the territory is as crucial as your work ethic, drive and enthusiasm
• Offering a Consultative approach, working across all levels from shop floor to board level, you will develop a thorough understanding of each prospect or customer and their operations, looking for opportunity to secure new business, develop further business or provide additional value.
• We are looking for an individual who can demonstrate a successful sales track record within the electric warehousing equipment sector or a similar or aligned industry such as pallet racking systems

Area Sales Manager

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner.
• Maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
• Working to a planned schedule of service and maintenance jobs at client’s premises.
• Ensuring van stock is monitored / counted, and sufficient for day to day maintenance of the fleet.
• Carrying out inspections and monitor the safety of the repaired and maintained trucks.
• Accurately completing job sheets, timesheets and purchase requisition and parts paperwork within required timescales.
• Taking responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• Working to strict planned schedules and deadlines.

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost-effective manner.
• Maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
• The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises.
• To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.
• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

• Representative for one of the market leaders in electric forklifts
• Independently manage an existing customer base
• Cold acquisition of new customers
• Handle sales negotiations from proposal submission through to closing the deal
• Develop a strong understanding of market trends
• Identify new opportunities and suitable customers
• Work closely with service technicians and colleagues

Sales Representative, Field Sales

Account Executive

• Grow Aftermarket Sales business within a specific region
• Manage existing client portfolio with a focus on 80% New Business Development and 20% Account Management
• Increase revenue through Sales of PTH replacement batteries and Ancillaries
• Signing up Service Agreements: Full maintenance contracts, Preventative maintenance agreements, Thorough examination agreements, Battery care agreements, Short Term Rental, Operator Training
• Follow up on overdue chargeable service quotes
• Attend delivery/installations of truck sales and ensure revenue opportunities are followed up
• Review and respond to all marketing leads
• Attend regular review meetings with the Branch Sales Manager
• Maximise all revenue potential for each customer
• Target to grow chargeable revenues by 10% per annum
• Ensure 100% of rejected estimates are followed up along with STS
• Manage and report on all leads and enquiries

Aftermarket Sales Representative

• Primary point of contact for customers for all matters
• Account management for existing customers and acquisition of new customers
• Sales negotiations from proposal submission to contract closing
• Close collaboration with service technicians

Sales Representative — Field Sales, Niederrhein Region

• Maintenance, diagnostics, repair and adjustment work as well as safety inspections at customer sites
• Conversions and retrofits on forklifts
• Technical contact for hydraulics and electrical systems

Service Technician – Field Service

• You enjoy meeting customers on-site and asking the right questions to identify the suitable product
• Independently manage and develop sales territories

Field Sales Representative

Human Resources

• Assume responsibility for sub-projects or full project ownership for HR projects
• Serve as the interface for HR-related ISO processes
• Provide input for the implementation of modern HR tools
• Prepare and contribute to potential Europe-wide roll-outs
• Proactively collaborate with other HR departments

Junior Accountmanager, diverse regio's

Field Service Technician — Field Service

Manager – Customer Experience Center

Area Sales Manager – North

Field Service Engineer

Field Service Engineer

Area Sales Manager

Field Service Engineer

Field Service Engineer

Sales Representative, Field Sales

Aftermarket Sales Representative

Sales Representative — Field Sales, Niederrhein Region

Service Technician – Field Service

Field Sales Representative

HR Business Partner – Projects