Crown Gabelstapler GmbH & Co. KG - Deutschland

Outside Sales

• erste Ansprechperson in deiner Region für die Kunden in allen Belangen
• Betreuung von Bestandskunden und Akquise von Neukunden
• Verkaufsverhandlungen von Angebotsabgabe bis Geschäftsabschluss
• Profi für die Bedürfnisse deiner Region
• enge Zusammenarbeit mit unserem Team im Service und in der Niederlassung

Verkäufer Außendienst

Financial Planning and Analysis

• Je controleert en verwerkt inkoopfacturen en bankmutaties.
• Je ondersteunt bij het boeken van facturen en andere financiële transacties.
• Je bereidt maandelijkse journaalposten voor en houdt de administratie actueel.
• Je voert financiële analyses uit, onder meer op het gebied van surcharges, TPI en truck sales.
• Je beheert onderdelen van de voorraadadministratie en ondersteunt bij het opstellen van afschrijvingsoverzichten.
• Je ondersteunt bij interne en externe audits.
• Je bent een eerste aanspreekpunt voor financiële vragen van collega's en externe partijen.

Finance and Reporting Assistant

System Administrator

• Support and further development of the IT infrastructure for the EMEA region and the Roding production site
• Support business units with technical requirements and develop appropriate technical solutions
• Close coordination with global IT teams in the areas of networking, cybersecurity and information security
• Implementation and monitoring of global security policies (GOP) for clients and servers
• Responsibility for the telephone system and the Client Customer Center in the EMEA region
• Participation in international IT projects and their implementation

Systems Administrator

Customer Support

• Su misión principal será construir y mantener una relación sólida y duradera con los clientes, asegurando al mismo tiempo el cumplimiento de los objetivos de la delegación en relación con las órdenes de trabajo de postventa.
• Atención de llamadas de los clientes de Crown así como de los Técnicos de Servicio.
• Planificación de la ruta y de las averías y supervisión de los tiempos de trabajo de los técnicos.
• Facturación de servicios y/o recambios o piezas.
• Creación de órdenes de trabajo diarias.
• Elaboración diaria de la pizarra de seguimiento del estado de los trabajos de la delegación.
• Mantenimiento de registros y archivos.
• Dar soporte necesario a las peticiones de información de otros departamentos.

Administrativo Atención al Cliente

• Perform maintenance, diagnostics, repairs and adjustments, as well as safety inspections at customer sites
• Carry out conversions and retrofit upgrades on forklifts
• Act as the technical point of contact for hydraulic and electrical systems

Field Service Technician, Field Service

Business Development Rep

• Responsible for the acquisition of new National Accounts (70%) and penetration of low share International Accounts (30%).
• Provide support to National Account Managers and Dealers.
• Manage and review accounts with the General Manager National Accounts.
• Establish an annual regional sales budget and communicate this.
• Drive business centrally and locally sharing information with stakeholders.
• Support a can-do working environment based on performance and success.
• Act on various projects as needed.

National Accounts Manager – Business Development

Project Manager

• Unterstützung bei der Projektplanung und – pflege in Abstimmung mit den Projektleitern
• Erstellen und Anpassen von Reports und Dashboards im Projektmanagementtool
• Durchführung von Bereinigungsmaßnahmen der Datenbanken zu Verbesserung der Datenqualität
• Pflege von Kundendaten und Identifikation von Datenlücken

Werkstudent Projectmanagement, Data Services

• To deliver Excellence in Customer Care, whilst also achieving monthly targets set in relation to KPI's and Service Budgets.
• Interpreting the requirements of both internal and external customers.
• Providing administrative support to the UK Fleet of Fork Lift Engineers, planning & dispatching engineers where required.
• Maintaining good housekeeping in relation to WIP (Work In Progress), and managing a busy telephone and email service used to log breakdown calls.
• Building relationships and maintaining regular contact with customers, keeping them fully updated in relation to all open work orders for their site.
• Receiving service repair and maintenance requests from customer and entering into in-house software.
• Ensuring all customer SLA’s are met and reporting any non-compliance issues to Management.
• Verifying all labour and part items are present on work orders, and generating accurate invoices.

Customer Care Representative

• Maintenance, diagnostic, repair and adjustment work as well as safety inspections at customer sites
• Modifications and retrofits on forklifts
• Technical contact person for hydraulics and electrics

Service Technician – Field Service

• Wartungs-, Diagnose-, Reparatur- und Einstellarbeiten sowie Sicherheitsprüfungen beim Kunden
• Um- und Nachrüstungen an den Gabelstaplern
• Technische Ansprechperson im Bereich Hydraulik und Elektrik

Servicetechniker Außendienst – Region Werl / Kamen

• Primary point of contact for customers in your region for all matters
• Manage existing accounts and acquire new customers
• Conduct sales negotiations from proposal submission through to closing
• Act as an expert on the needs of your region
• Work closely with our service technicians and branch colleagues

Field Sales Representative — Dachau, Starnberg, Weilheim region

Manager

• Line and technical leadership responsibility for your team and for the further development of the department
• Project planning and execution within your own team and in cross-departmental teams
• Leading the conception and integration of cross-vehicle technologies
• Product ownership for our fleet management system
• Budget planning and responsibility
• Building test vehicles and conducting tests

Project Manager — Connected Products

• Perform maintenance, diagnostics, repairs and adjustments on-site at customer locations
• Carry out conversions and retrofit upgrades on forklifts
• Act as the technical contact for hydraulics and electrical systems

Service Technician — Field Service

• Maintenance, diagnostics, repair and adjustment work, as well as safety inspections at customer sites
• Conversions and retrofitting of forklifts
• Technical contact for hydraulics and electrics

Field Service Technician

Accounts Payable

• Process purchase invoices and credit notes through Vantage, PTP and Baan
• Process intercompany invoices and credit notes through Vantage, PTP and Baan
• Review of employee credit card expenses on a monthly basis
• Administration of engineers expenses on a monthly basis
• Process Bacs and manual payments in Baan and banking platform ensuring approvals in line with DOA
• Post and allocate payments in Baan
• Monthly reconciliation of supplier accounts to supplier statements
• Respond to AP queries and resolve discrepancies with suppliers
• Set up new and maintain suppliers
• AP month end and year end processing including but not limited to Reconcile AP ledger to the GL
• Run AP aged creditor listing and clear debit balances
• General overhead accruals and prepayment postings
• Intercompany reconciliations on a monthly basis
• Assist with audit matters
• Assist with AP payments forecast and manage payments to targets
• Comply with policies, procedures and internal controls including DOA (approval authorities)
• Maintain AP records and ensure processes are documented and kept up to date
• All other AP related tasks and ad hoc projects