Cribl

Consultant

• Cribl is the data engine for IT and Security, processing hundreds of TB and PB of observability data for large organizations
• Help customers strain valuable data from discardable data and shepherd customers across their Cribl journey
• Demonstrate technical leadership and authority in observability and security
• Drive complex deployments of Cribl products and act as the technical thought leader for customer solutions
• Collaborate with Engineering, Sales Engineering, Support, and Customer Success teams
• Lead and execute complex customer engagements: architecture, design, development, deployment, operationalization, and documentation
• Create best practice documentation, blog posts, runbooks, workshops, and customer training materials to enhance the learning ecosystem
• Facilitate knowledge transfer, enablement, coaching, and mentoring for team members, customers, and partners
• May require stand-by, on-call, or off-hours duties

Professional Services Consultant

Systems Engineer

Cribl is a remote-first company providing a data engine for IT and Security. Role supports administration and optimization of Salesforce and business applications, shadowing Product Managers and Enterprise Applications Engineering; tasks include requirements gathering, process discovery, configuration, user and permission management, data management, QA/testing, documentation, change management, end-user training, collaboration across IT, and learning/implementing agentic AI solutions.

Business Systems Analyst, Enterprise Applications

Sales

Cribl is a remote-first company that builds a data engine for IT and Security.
Champion Storage & Analysis product lines; articulate value proposition, execute sales processes, expand product adoption within existing customers, influence product roadmap.
Develop a business plan with CEO and cross-functional partners; manage entire sales ecosystem from lead generation through closing; forecast and hit sales targets; travel 25-35% across the US.

Product Sales Specialist

Software Engineer

Cribl is a remote-first company and data engine for IT and Security trusted by many large customers.
Support daily operations of Product and Engineering teams by managing calendars, coordinating meetings, organizing team communications, assisting with logistics for planning cycles, engineering all-hands, and team offsites.
Report to Head of Technical Program Management and work closely with senior leaders across engineering, product, and operations.
Coordinate recurring meetings, executive reviews, department sessions; draft and send internal updates; prepare materials and logistics for planning cycles; update process docs; coordinate events and offsites; support project trackers and action item follow-ups.

Engineering Communications and Enablement Coordinator

Sales Engineer

• Help customers understand the value of Cribl during the sales process
• Demo the product and answer customer questions during initial sales calls
• Support customers during proof of concept sessions
• Document interesting use cases in blog posts and product documentation
• Remote role based out of Boston with up to 30% travel
• Work across time zones and occasionally outside standard working hours
• Represent Cribl's data engine for IT and Security to enterprise customers

Sales Engineer, Enterprise

Sales Development Rep

• Qualify, follow up, educate and develop a substantial volume of inbound and outbound leads to progress prospects further into Cribl’s sales process
• Efficiently respond and qualify inbound marketing leads according to set SLAs
• Generate sales-ready meetings and opportunities for sales executives using Cribl’s qualification criteria
• Research target new accounts, identify key personas, add contacts, emails and generate interest through cold discovery calls and email campaigns
• Leverage taught sales techniques to maximize customer interactions enough to provide high level introduction
• Use of strong selling and influencing skills to understand and uncover customer needs and business challenges to effectively pitch how Cribl solves them
• Log, track, and maintain Salesforce consistently according to Cribl’s lead to opportunity flow process
• Accurately distribute leads/meetings through discovery to assigned sales executives
• Consistently achieve meeting quota to ensure territory revenue and growth objectives are met
• Work closely with Sales Directors and attend customer meetings as required
• Attend sales meetings, training, and local trade shows to keep current with technology
• Work directly with marketing to drive continuous improvement in lead quality conversion rates and pipeline generation
• We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

Sales Development Representative

Data Analyst

• Collaborate with team and cross-functional stakeholders to understand their business needs and formulate end-to-end outcomes that include data gathering, analysis, visualizations
• Gather and translate underlying needs of our business into key metrics and frequently analyze and report to stakeholders
• Maintain, develop, and automate reporting needs at Cribl with an ability to context switch between projects; this role will be divided between supporting ad-hoc data requests and project work
• Scale our data technology stack by managing data sets into our data warehouse, creating meaningful data transformations, and making data available in our BI tool
• Empower Criblanians to self-service all their data needs by developing, scaling and leading the enablement of our centralized BI tool
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Senior Data Analyst

Support Engineer

• Develop a deep technical understanding of Cribl Stream and our other products.
• Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues.
• Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions.
• This position will require stand-by, on-call, or off-hours duties.

Technical Support Engineer

Full-stack Engineer

• Contribute along with product and platform teams to build and deliver solutions that improve our cloud service, infrastructure, and tools.
• Solve infrastructure problems with a software-driven, cloud first approach and a keen eye towards quality, testability, and repeatability.
• Engage with teams directly to implement product roadmaps and objectives with a focus on service delivery and reliability.
• Contribute to the development of best practices and engineering standards within the team.
• Help Identify and drive down toil with creative innovation and automation.
• Build and deliver elegant and high-quality software with a knack for testing.
• This position will require stand-by, on-call, or off-hours duties.
• This is a fully remote role and Cribl is a remote first company.