CorVel Corporation

Translator

• Directs team in their day-to-day operations and quality of services provided, focusing on production, timeliness and effective coordination of services
• Establishes employee performance goals and follows-up to ensure employees are achieving goals, while providing encouragement and training as needed
• Ongoing responsibility for maximizing department quality and productivity by monitoring service levels
• Evaluates and maintains appropriate staffing levels to ensure all work is completed within internal and external customer turn-around time expectations
• Handles productivity reports, referral reports and assures departmental coverage
• Reinforces policies, procedures, work assignments, etc. by leading by example
• Reviews, investigates, and resolves customer complaints, issues, and questions
• Acts as a functional resource and assists Manager with operations
• Collaborates with other departments to ensure process and workflow synergy
• Additional duties as assigned

Transportation and Translation Supervisor

Security Engineer

• Oversee all security and privacy initiatives, policies, and procedures
• Develop and implement information security strategies including vulnerability assessments
• Perform risk assessment and vulnerability analysis
• Advise management on developing security threats and appropriate countermeasures
• Maintain security measures to guard against unauthorized access to data

Chief Information Security Officer

Manager

• Provide in-person and telephonic Medical Case Management
• Utilize medical and nursing knowledge to discuss treatment plans
• Conduct assessments, planning, implementation, and evaluation of patient’s progress
• Evaluate treatment plans for appropriateness, medical necessity, and cost effectiveness
• Attend doctors, home visits, and discharge planning conferences
• Implement care such as delivering durable medical equipment and nursing services

Medical Case Manager II

Business Analyst

• Work with team members, software engineers, and business stakeholders to gain expertise with claims and care management applications and how these function in our production environments
• Interacts with business users, software engineers, technical staff and state experts to help identify, analyze, and implement enhancements as they are requested
• Work with business stakeholders to determine new opportunities for automation and increased quality controls in our core products
• Follow team protocol for updating, recording and organizing documentation
• Apply process and system knowledge to diagnose and resolve complex business problems
• Follow established escalation protocol when issues arise that may cause backlog of release expectations
• Acquire extensive business and system knowledge
• Apply system knowledge to diagnose and resolve complex business problems
• Work with business stakeholders to determine new opportunities for automation and increased quality controls in our core products
• Follow team protocol for updating, recording and organizing documentation
• Identify, document, and communicate all issues discovered in the course of analysis/project research

Business Analyst I

Claims Specialist

• Receives Workers’ Compensation claims, confirms policy coverage and acknowledgment of the claim
• Determines validity and compensability of the claim
• Establishes reserves and authorizes payments within reserving authority limits
• Manages non-complex lost-time workers’ compensation claims under close supervision
• Communicates claim status with the customer, claimant and client
• Adheres to client and carrier guidelines and participates in claims review as needed
• Assists other claims professionals with more complex or problematic claims as necessary
• Additional projects and duties as assigned