CorVel Corporation

General Counsel

• Draft, review, revise, and negotiate commercial agreements
• Support contract intake, review, execution, and tracking processes
• Identify contractual risks and recommend practical solutions
• Conduct legal research and assist with compliance initiatives
• Develop and maintain contract templates and playbooks
• Support dispute resolution, governance matters, and diligence activities

Contracts Counsel

Supervisor

• Supervises WC claims staff in their day-to-day operations
• Assists Claims Manager with recruitment, interviewing, and onboarding new staff
• Ensures staff compliance with Workers’ Compensation laws and regulatory reporting requirements
• Ensures optimal team performance through ongoing training and performance evaluations
• Provides technical and jurisdictional guidance to claims staff regarding complex issues
• Acts as a liaison by recommending and executing final resolutions for clients and employees
• Participate in customer claim reviews and presentations
• Ability to travel overnight and attend meetings if required

Claims Supervisor

QA Engineer

• Develop, implement, and provide ongoing quality assurance calibration of processes as well as a case management mentoring, both managed and delivered at the operational level
• Educate and equip operations with performance measurement and reporting tools that can be used to objectively measure and grow operations
• Provide national account and regulatory quality oversight
• As applicable, provide oversight and management of URAC compliance and renewals
• Work with executive, general and case management department management to ensure the case management department successfully implemented and is adhering to CorVel standards (including quality assurance, reporting, and management processes)
• Work closely with new hires to ensure consistent and full integration/training of all case management managers to CorVel standards as well as training for system usage pertaining to case management and reporting
• Identify developmental needs and and participate in training of case management leadership, including the training/re-training of all offices on standards and procedures, and usages of the CorVel case management and reporting system
• Develop, run and interpret management reports to ensure the case management operations are utilizing the tools available to manage compliance of services delivery within company standards
• Facilitate peer-to-peer quality reviews to ensure delivery of quality case management
• Review results and outcomes with general management and case management leadership and develop action plans where warranted
• Make recommendations in collaboration with field operations to ensure actions toward improvement are identified
• Develop and oversee case management manager mentor program to facilitate the onboarding of new supervision and management to equip field with the tools for compliance and consistency of CorVel standards and procedures
• Implementation, oversight and communication of regulatory requirements within case management services to include, state, federal and URAC
• Identify trends and recommend action plans to management for continuous process improvement
• Ability to travel up to fifty percent of the time

Quality Assurance Nurse

Full-stack Engineer

• Collaborate with our Business Operations, Development and other Partners to drive the creation and enhancement of a standardized data source
• Oversee all aspects of the development for assigned projects, from gathering and refining requirements all the way through deployment
• Manage the project backlog, including grooming Features, Product Backlog Items, Tasks and Bugs
• Assign tasks to the Development team with defined deliverables and deadlines
• Clear roadblocks to allow the Development team to run as efficiently as possible
• Apply sound software engineering processes, including iterative development, unit testing, source code control, inspections and reviews, while leveraging AI-assisted tools
• Learn our business model and understand existing enterprise applications

Lead Software Engineer

Analyst

• Develop and execute comprehensive analyses to support strategic pricing decisions
• Lead competitive intelligence initiatives and market positioning analysis
• Create and maintain sophisticated pricing models including elasticity, optimization, and profitability models
• Conduct advanced statistical analysis of pricing performance and market trends
• Design and analyze price testing strategies, including A/B tests and market experiments
• Partner with Sales Executives to develop competitive pricing strategies for new business opportunities and RFP responses
• Collaborate with Account Managers on customer renewal contract negotiations, providing pricing analysis and competitive market benchmarking
• Work closely with legal teams to review and refine contract pricing terms, ensuring compliance and risk mitigation
• Lead periodic pricing model analysis and validation to maintain alignment with evolving product offerings and industry standards
• Partner extensively with product leaders and managers to understand product roadmaps, cost structures, and competitive positioning
• Perform customer lifetime value analysis and segmentation-based pricing recommendations
• Lead pricing impact assessments for product launches, promotions, and market changes
• Monitor and analyze pricing performance metrics, identifying opportunities for revenue optimization
• Develop pricing dashboards and automated reporting systems for stakeholders
• Lead cross-functional pricing projects and coordinate with multiple business units
• Support budget and forecast development with pricing assumptions and scenario analysis
• Mentor junior analysts and provide guidance on pricing methodologies and best practices
• Ensure compliance with regulatory requirements and company policies

Price Analyst II

Scheduling Coordinator

• Provides telephonic customer service in an inbound and outbound high-volume call-center environment
• Completes accurate data review and entry
• Schedules medical appointments for claimants and owns the results of assigned cases
• Ensures all case stakeholders are updated regularly
• Types and proofreads reports and correspondence via email and management systems
• Transcribes correspondence/reports from dictation
• Uses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments
• Meets departmental production and quality performance expectations

Scheduling Coordinator I

Director

• Lead and manage PBM and ABM products, with full ownership of end-to-end product life cycle, including strategy, development, launch, and ongoing optimization
• Develop and maintain a comprehensive product roadmap for PBM, ABM, and emerging specialty network offerings
• Serve as the strategic connection point across internal and external stakeholders to ensure product alignment and effective communication
• Ensure regulatory and contractual compliance for all specialty network services products
• Monitor financial performance, including margins and customer metrics, and drive initiatives to improve profitability and client satisfaction
• Support and streamline RFP responses and promote common guidelines for product pricing and margins
• Minimize product silos and foster cross-product alignment within the specialty networks portfolio
• Promote operational efficiency by reducing duplicative efforts and establishing standardized processes
• Drive coordinated specialty networks strategy and enhance cross-product alignment
• Additional duties as assigned

Director, Specialty Networks

Claims Specialist

• Manages mid to complex Auto and/or General Liability claims, including bodily injury and property damage
• Handles litigated files and works with delegated authority
• Receives claims, confirms policy coverage and acknowledgment of the claim
• Determines validity and compensability of the claim
• Investigates claims and handles Auto and/or General Liability claims
• Establishes reserves and authorizes payments within reserving authority limits
• Communicates claim status with the customer, claimant, and client
• Adheres to client and carrier guidelines and participates in claims review as needed
• Collaborates with team members on more complex or problematic claims as necessary
• Additional duties as assigned

Senior Liability Claims Specialist

• Supervises WC claims staff in their day-to-day operations
• Assists Claims Manager with recruitment, interviewing, and onboarding new staff
• Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
• Provides technical and jurisdictional guidance to claims staff
• Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific issues

Customer Support

• Troubleshoot and resolve application issues submitted through ServiceNow by field offices and business users
• Provide professional, effective support via ServiceNow, email, and phone
• Serve as a subject-matter expert for CorVel proprietary applications and ServiceNow ITSM processes
• Analyze issues to identify root causes and recommend or implement effective solutions
• Participate in post-release testing and validation for system updates and enhancements
• Create, review, and maintain technical and team documentation
• Collaborate with team members, stakeholders, and technical resources in meetings and working sessions
• Continuously develop skills and knowledge aligned with team and organizational objectives

Product Support Specialist II

Security Analyst

• Continuously monitor and investigate security breaches across organizational systems
• Identify and mitigate vulnerabilities within CorVel systems
• Stay updated with the latest IT security trends and best practices
• Generate detailed reports on security metrics, attempted attacks, and breaches
• Develop, review, and maintain comprehensive security incident response plans and playbooks
• Advise management and senior IT staff on security enhancements
• Perform security assessments, including vulnerability testing and risk analysis
• Promote and support the development of company-wide security best practices
• Participate in and support security audits
• Foster relationships with third-party security organizations
• Perform additional duties as assigned

Security Analyst I

Security Engineer

• Foster information security practices and procedures across the organization
• Research, analyze, and formulate recommendations for technologies, products, and solutions to enable business
• Provide technical inputs, system security controls, evaluate and recommend new and emerging security products and technologies
• Work with engineering teams to threat model technical designs and implementation of solutions
• Act as a subject matter expert and partner with other engineers to select appropriate security controls
• Further mature and maintain vulnerability management processes and metrics
• Assist with a variety of risk assessments
• Assist with vendor risk assessments, and provide customer assurance
• Other duties as assigned

Info Security Engineer II

Translator

• Directs team in their day-to-day operations and quality of services provided, focusing on production, timeliness and effective coordination of services
• Establishes employee performance goals and follows-up to ensure employees are achieving goals, while providing encouragement and training as needed
• Ongoing responsibility for maximizing department quality and productivity by monitoring service levels
• Evaluates and maintains appropriate staffing levels to ensure all work is completed within internal and external customer turn-around time expectations
• Handles productivity reports, referral reports and assures departmental coverage
• Reinforces policies, procedures, work assignments, etc. by leading by example
• Reviews, investigates, and resolves customer complaints, issues, and questions
• Acts as a functional resource and assists Manager with operations
• Collaborates with other departments to ensure process and workflow synergy
• Additional duties as assigned

Transportation and Translation Supervisor

• Oversee all security and privacy initiatives, policies, and procedures
• Develop and implement information security strategies including vulnerability assessments
• Perform risk assessment and vulnerability analysis
• Advise management on developing security threats and appropriate countermeasures
• Maintain security measures to guard against unauthorized access to data

Contracts Counsel

Claims Supervisor

Quality Assurance Nurse

Lead Software Engineer

Price Analyst II

Scheduling Coordinator I

Director, Specialty Networks

Senior Liability Claims Specialist

Claims Supervisor

Product Support Specialist II

Security Analyst I

Info Security Engineer II

Transportation and Translation Supervisor

Chief Information Security Officer