Scheduling Coordinator I

CorVel Corporation

CareIQ Scheduling Coordinator providing telephonic and written customer service for healthcare appointment scheduling. Requires residing in Central or Eastern time zones in the United States.

Posted 7/18/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills in a high-volume call center environment, with proficiency in data entry, appointment scheduling, and effective communication. Capable of utilizing problem-solving and critical thinking to manage scheduling challenges while maintaining professionalism.

Highest-signal resume keywords

Customer Service ExperienceData Entry AccuracyAppointment SchedulingMS Office ProficiencyEffective Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryAppointment SchedulingTranscriptionProofreadingCritical ThinkingProblem Solving

Soft Skills

Multi-taskingInterpersonal SkillsTime ManagementOrganizational SkillsProfessional Demeanor

Tools & Technologies

MS OfficeProprietary Systems

Certifications & Qualifications

High School Diploma

Industry Keywords

Call Center EnvironmentCustomer ServiceHigh-VolumeFast-PacedTeam-Oriented

About the role

Key responsibilities & impact

Provides telephonic customer service in an inbound and outbound high-volume call-center environment
Completes accurate data review and entry
Schedules medical appointments for claimants and owns the results of assigned cases
Ensures all case stakeholders are updated regularly
Types and proofreads reports and correspondence via email and management systems
Transcribes correspondence/reports from dictation
Uses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments
Meets departmental production and quality performance expectations

Requirements

What you’ll need

High School diploma
Prior work experience in a detail-oriented customer service environment
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems
Strong interpersonal, time management and organizational skills
Ability to maintain a professional and courteous demeanor

Benefits

Comp & perks

Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
paid time off