Corning Credit Union

Call Center Representative

• Maintain appropriate knowledge of core systems and CCU’s products and services
• Answer incoming calls and member questions in a prompt and professional manner
• Present and explain beneficial products to members and assist in meeting their vast financial needs
• Open new memberships, accounts, and services
• Assist members with requests for account research needs
• Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures
• Proactively educate members on the ease of doing business with CCU through our many electronic service channels
• Assumes responsibility for other projects or duties as required or assigned

Call Center Specialist

• Build lasting member relationships with every interaction
• Troubleshoot and resolve member questions
• Perform a variety of financial transactions
• Educate members on products and services
• Open new memberships and accounts
• Assist members with account research needs

Call Center Specialist

Bilingual Spanish Call Center Specialist