Loan Officer

Corning Credit Union

Loan Officer responsible for gathering applicant information and making loan recommendations at Corning Credit Union. Educates members on products and services while ensuring excellent customer service.

Posted 6/27/2026full-timeWilmington • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Assists members with completing loan requests over the telephone, in-person or online
Effectively gathers member debt, income, and supporting loan request information
Ensures pending applications are completed as much as possible to create a seamless experience for the member when other teammates must finalize requests
Makes sound loan recommendations through effective interviewing and analysis
Effectively educates members about all appropriate the credit union products and services and meets or exceeds sales goals
Also maintains basic knowledge of the competition's products and services and utilizes this knowledge to compare and contrast and assist members with their product and service decisions
Protects the financial integrity of the credit union and its loan portfolio - effectively balancing member service and exceptions with the risk to the credit union
Provides alternative recommendations to members who do not qualify for the loan requested and educates them on ways they can improve their credit standing and future borrowing ability with the credit union
Openly communicates lending decisions to the member and is capable of navigating through sensitive situations
Clearly documents all loan decisions with supporting information within the application
Also assumes responsibility for other projects or duties as required or assigned

Requirements

What you’ll need

A bachelor’s degree in Business, Finance, or a related field is preferred, commensurate work experience will also be considered
A high school diploma or GED is required
Prior lending experience is preferred
The ability to read and comprehend moderate to advanced instructions and correspondence
The ability to write moderate to advanced correspondence within professional etiquette standards
The ability to effectively present information in one-on-one and small-group situations
The ability to effectively communicate loan decisions and navigate sensitive situations

Benefits

Comp & perks

Competitive base salary
Annual bonus plan
Exceptional benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan processingfinancial analysiscredit assessmentsales techniquesrisk managementcustomer servicedocumentationproduct knowledge

Soft Skills

effective communicationinterpersonal skillsproblem-solvingpresentation skillsempathyattention to detailadaptability

Certifications

bachelor's degreeGED