Member Service Representative, Teller

Corning Credit Union

Member Service Representative at Corning Credit Union, building member relationships and handling cash transactions. Fostering a strong service culture within the organization in Shallotte, NC.

Posted 7/23/2026full-timeShallotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong cash handling skills and customer service experience while effectively building member relationships and promoting financial products. Possesses attention to detail and the ability to work in a fast-paced environment, ensuring accurate transaction processing and problem resolution.

Highest-signal resume keywords

Cash HandlingCustomer Service ExperienceStrong Communication SkillsAttention to DetailTechnical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingFile MaintenanceAccount ChangesBalancing TransactionsBasic Math Skills

Soft Skills

Effective ListeningProblem ResolutionConfidence in Promotion

Tools & Technologies

Microsoft Programs

Certifications & Qualifications

High School DiplomaGEDAssociate Degree

Industry Keywords

Member RelationshipsQuality ServiceFinancial NeedsCore SystemsFast-Paced Environment

About the role

Key responsibilities & impact

Build member relationships through quality service experiences
Answer member questions in a knowledgeable, professional manner
Perform a variety of cash handling transactions
Maintain appropriate knowledge of core systems and CCU’s products and services
Present and explain beneficial products to members and assist in meeting their financial needs
Utilize solid cash handling skills and procedural knowledge to effectively perform a variety of paying and receiving functions
Answer questions and resolve problems for members by leveraging effective listening and quality service skills
Perform file maintenance and account changes
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions
Assume responsibility for other projects or duties as required or assigned

Requirements

What you’ll need

An Associate degree or other form of secondary education is preferred
A high school diploma or GED is required
Prior Teller or customer service experience is preferred but not required
Strong communication skills
Exceptional attention to detail
Confidence in promoting appropriate products and services
Ability to work effectively within a fast-paced environment
Technical aptitude and experience with Microsoft programs
Basic math skills
Cash handling and customer service experience is preferred

Benefits

Comp & perks

Competitive base salary
Annual bonus plan
Exceptional benefits package