Member Service Representative, Teller

Corning Credit Union

Member Service Representative at Corning Credit Union creating member relationships through quality service. Handling cash transactions and assisting members' financial needs in Corning, NY.

Posted 7/22/2026full-timeCorning • New York • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong cash handling skills and the ability to build member relationships through quality service experiences. Proficient in resolving member inquiries and performing teller transactions while maintaining knowledge of products and services.

Highest-signal resume keywords

Cash Handling SkillsCustomer Service ExperienceTeller TransactionsProblem ResolutionEffective Listening

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingFile MaintenanceAccount ChangesTransaction BalancingCore Systems Knowledge

Soft Skills

Quality ServiceProfessional CommunicationRelationship Building

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Member RelationshipsFinancial NeedsCustomer QuestionsService Experiences

About the role

Key responsibilities & impact

Build member relationships through quality service experiences
Answer member questions in a knowledgeable, professional manner
Perform a variety of cash handling transactions
Maintain appropriate knowledge of core systems and CCU's products and services
Present and explain beneficial products to members and assist in meeting their financial needs
Utilize solid cash handling skills and procedural knowledge to effectively perform a variety of teller transactions
Answer questions and resolve problems for members by leveraging effective listening and quality service skills
Perform file maintenance and account changes
Balance daily transactions, verify cash totals, and investigate and resolve out-of-balance conditions
Also assumes responsibility for other projects or duties as required or assigned

Requirements

What you’ll need

An Associate degree or other form of secondary education is preferred, commensurate work experience will also be considered
A high school diploma or GED is required
Prior Teller or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate

Benefits

Comp & perks

Competitive base salary
Annual bonus plan
Exceptional benefits package