Data Center Operations Technician IV
CoreSite
Flash
Data Center Operations Technician IV
CoreSite
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Flash
About the role
- Data Center Technician IV responsible for operational integrity and regulatory compliance of electrical, mechanical, fire life safety systems, and communications infrastructure
- Night Shift: 10:00pm - 8:00am, Sunday - Wednesday
- Mechanical responsibilities: chilled water systems, HVAC (roof top units, CRAC/CRAH units), humidification systems
- Electrical responsibilities: electrical/critical power distribution from Utility/Generator main switchgear through UPS systems to customer load
- Fire Life Safety responsibilities: wet sprinkler and pre-action sprinkler systems and associated detection devices
- Communications infrastructure responsibilities: IFD/MDF/MMR management, structured cabling, supporting infrastructure ownership, customer space management
- Ensure data center problems are identified and repaired quickly and contractors deliver quality services
- Work closely with Data Center Manager to maximize customer uptime and complete preventive and predictive maintenance schedules
- Track and trend operational characteristics and manage systems to avoid unplanned customer-impacting outages
- Mentor junior staff and serve as subject matter expert for electrical, mechanical, controls, and fire life safety systems
- Manage data floor and back of house mechanical loading capacity to ensure cooling efficiency
- Provide applied mechanical and integrated control expertise and act as primary knowledge expert on fire and electrical codes
- Serve in technical writing capacity for procedures, assist with database management of maintenance discrepancies, and work with Operations management to resolve site issues
- Trouble ticket management, work order completion, and infrastructure projects (cage build-outs, overhead installations, rack and stack)
- Navigate and utilize a CMMS system and ensure SLA processes and OSS data uploads
- Provide physical security and day-to-day exceptional customer service and support
- Incident escalation, report writing, monitor building fire alarm system, and maintain regular facility and security tours
Requirements
- Expert understanding of electrical and mechanical systems used in a facility and data center environment (electrical distribution and layout, Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, CRAC/CRAHs, Pre-Action Sprinkler Systems)
- Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes regarding fire life safety
- Expert knowledge of fiber optics / cabling infrastructure and industry best practices
- Expert knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations)
- Expert knowledge and experience with data trending / tracking and analysis and ability to rapidly learn and use PC-based integrated critical monitoring systems
- Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems (Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFDs and Pumps, HVAC equipment, CRAC/CRAHs, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems)
- Proven leadership skills
- Proven expertise laying out, pulling, dressing, and terminating fiber and copper communications cabling
- Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling
- Excellent written and oral communication skills, including Microsoft Suite (Word, Excel, PowerPoint, Project)
- Ability to communicate effectively with customers and internal staff
- Ability to coordinate, supervise and communicate with contractors performing maintenance or upgrade work
- Ability to learn quickly and address issues as they arise during normal working hours or after hours
- Ability to operate in and promote a rigorous process-driven team environment
- Ability to logically analyze and solve problems and effectively multi-task multiple projects
- Ability to operate hand and machine tools and electrical tools such as a multi-meter or infrared camera
- Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate
- 5 or more years in a mechanical/electrical position within critical facilities (preference to data center, hospital, or power plant experience)
- Must be able to pass an extensive background check (criminal history, personal references, employment and education verifications, Department of Motor Vehicle and credit check)
- All applicants must be currently authorized to work in the United States on a full-time basis; employer will not sponsor applicants for work visas
- Must be comfortable working in a high stress, fast paced environment with shifting priorities
- Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
- Ability to lift up to 50 pounds