Data Center Operations Technician IV
CoreSite
Flash
Manager, Data Center Operations
CoreSite
full-time
Posted on:
Origin: • 🇺🇸 United States • Virginia
Visit company websiteJob Level
SeniorLead
Tech Stack
Flash
About the role
- Serve as day-shift Manager, Data Center Operations responsible for operational integrity and regulatory compliance of electrical, mechanical, fire life safety systems, and communications infrastructure
- Oversee mechanical systems (chilled water systems, rooftop HVAC units, CRAC/CRAH units, humidification systems) and electrical systems (utility/generator main switchgear through UPS to customer load)
- Manage fire life safety systems including wet sprinkler and pre-action sprinkler systems and associated detection devices
- Manage communications infrastructure including IDF/MDF/MMR, structured cabling, and customer space
- Vendor management for daily work and service contracts; manage vendor procurement and billing process
- Project management for all aspects from conception to completion, including commissioning activities and MOP writing
- Develop and implement operational strategies to improve data center efficiency and energy management while maintaining uptime
- Train and mentor technicians; serve as training instructor and ensure technicians are qualified and aware of code/standards revisions
- Assist Senior Manager and Market Director in developing OPEX and CAPEX budgets, forecasts, and project ROI modeling
- Create detailed technical procedures for maintenance events, emergencies, and standard site evolutions; expert review of procedures, standards and policies
- Manage site audits (internal and external) and ensure adherence to compliance standards
- Navigate and utilize a CMMS system and ensure SLA processes and OSS data uploads
- Provide day-to-day customer service and support; be available on-call for emergency situations
- Promote CoreSite’s Principles of Operational Excellence and company culture; perform special projects as assigned
Requirements
- Interact with CoreSite personnel, vendors, partners, contractors and clients
- Expert understanding of electrical and mechanical systems used in a data center environment (electrical distribution/layout, Transformers, PLCs, Generators, Switchgear, UPS systems, STSs, ATSs, PDUs, Chilled Water Systems, CRAC/CRAHs, Pre-Action Sprinkler Systems)
- Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and building codes related to fire life safety
- Expert knowledge of fiber optics / cabling infrastructure and industry best practices
- Expert knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations)
- Expert knowledge and experience with data trending/tracking and PC-based integrated critical monitoring systems
- Expert knowledge of energy efficiency best practices
- Proficient in electrical, mechanical, protection, and controls systems commissioning
- Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems (Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFDs and Pumps, HVAC equipment, CRAC/CRAHs, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems)
- 7 or more years in a mechanical/electrical position within critical facilities (data center, hospital, or power plant preferred)
- 3-5 years experience administering and managing facility preventative maintenance programs and budgets
- 3-5 years experience in vendor and project management
- 3-5 years experience in technical procedure and policy writing
- 3-5 years experience in people management
- Experienced people manager with proven leadership skills
- Experienced vendor management skills including service contract management
- Experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management
- Proven skills in facility budgeting and forecasting
- Excellent written and oral communication skills
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Project)
- Ability to pass extensive background check, employment/education verification, Department of Motor Vehicle and credit check
- Must be currently authorized to work in the United States; employer will not sponsor applicants for work visas
- Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl and lift up to 50 pounds as described in physical demands
- Willingness to work outside normal business hours, including weekends, late nights, holidays, and on-call support