Data Center Operations Technician IV
CoreSite
Flash
Data Center Operations Technician IV
CoreSite
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $43 - $46 per hour
Job Level
Mid-LevelSenior
Tech Stack
Flash
About the role
- Night Shift: 10:00pm - 6:30am, Sunday - Thursday
- Responsible for the operational integrity and regulatory compliance of data center electrical, mechanical, fire life safety systems, and communications infrastructure
- Mechanical responsibilities include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems
- Electrical responsibilities include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load
- Fire Life Safety responsibilities include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices
- Communications Infrastructure responsibilities include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management
- Ensure data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met
- Maximize customer uptime in the most cost-effective way and work closely with the Data Center Manager
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems (Electrical, Mechanical, Communications, Building Monitoring and Control)
- Track and trend operational characteristics and navigate/utilize a CMMS system
- Mentor junior staff and provide applied mechanical and integrated control expertise
- Work with site Data Center Manager to track and complete preventive and predictive maintenance schedules and determine maintenance requirements
- Manage systems to avoid unplanned, customer-impacting outages and manage the data floor and back of house mechanical loading capacity
- Serve as a technical writing resource for procedures and assist with database management of maintenance discrepancies
- Trouble ticket management, work order completion, infrastructure projects (cage build-outs, overhead installations, rack and stack)
- Provide physical security, day-to-day customer service and support, incident escalation and report writing
- Monitor building fire alarm system, complete facility and security tours, and adhere to CoreSite’s Principles of Operational Excellence and guiding principles
Requirements
- Expert understanding of the electrical and mechanical systems used in a facility and data center environment, including electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
- Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
- Expert knowledge of fiber optics / cabling infrastructure and industry best practices
- Expert knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations)
- Expert knowledge and experience with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
- Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, and Double Interlock Pre-Action Systems
- Proven leadership skills
- Proven expert at laying out, pulling, dressing, and terminating fiber and copper communications cabling
- Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling
- Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project)
- Ability to communicate effectively with customers and internal staff
- Ability to coordinate, supervise and communicate with contractors who perform maintenance or upgrade work on these systems
- Ability to learn quickly and address issues as they arise during normal working hours or after hours
- Ability to operate in and promote a rigorous process-driven team environment
- Ability to logically analyze and solve problems
- Ability to effectively multi-task multiple projects
- Operate hand and machine tools (hammer, drill, saw, etc.)
- Operate electrical tools such as a multi-meter or infrared camera
- Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate
- 5 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience)
- Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check
- Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas
- Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
- Physical abilities: stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, reach, see, hear, type, handle, feel, and ability to lift up to 50 pounds