Data Center Operations Technician IV
CoreSite
Flash
Data Center Operations Technician IV
CoreSite
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $38 - $43 per hour
Job Level
Mid-LevelSenior
Tech Stack
Flash
About the role
- Serve as data center subject matter expert for electrical, mechanical, controls, and fire life safety systems
- Operate, monitor, maintain, and respond to abnormal conditions in facility systems including Electrical, Mechanical, Communications, Building Monitoring and Control
- Track and trend operational characteristics
- Mentor junior staff and provide guidance
- Work with the Data Center Manager to track and complete preventive and predictive maintenance schedules
- Determine maintenance requirements for mechanical and electrical systems and provide guidance to management
- Ensure data center operates at maximum efficiency, analyze operating conditions, recommend new technologies and cost-reduction strategies
- Manage systems to avoid unplanned, customer-impacting outages
- Manage data floor and back of house mechanical loading capacity to ensure cooling efficiency
- Provide applied mechanical and integrated control expertise for the entire data center
- Act as primary technical expert for fire and electrical codes
- Write procedures for preventative and corrective maintenance activities
- Assist Data Center Manager with database management of maintenance discrepancies and resolve site issues with Operations management
- Manage trouble ticket and work order completion processes
- Support infrastructure projects including cage build-outs, overhead installations, rack and stack
- Navigate and utilize a CMMS system
- Solve problems using developed procedures and assist in asset and consumable inventory management
- Track and label equipment per established procedures and ensure SLA processes and OSS data uploads
- Provide physical security within CoreSite premises and day-to-day customer service and support
- Incident escalation and report writing
- Monitor building fire alarm system and complete regular facility and security tours
Requirements
- Expert understanding of electrical and mechanical systems used in data center environments including electrical distribution, Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, CRAC/CRAHs, Pre-Action Sprinkler Systems
- Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, building codes and compliance issues related to fire life safety
- Expert knowledge of fiber optics / cabling infrastructure and industry best practices
- Expert knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations)
- Expert knowledge and experience with data trending / tracking and PC-based integrated critical monitoring systems
- Minimum of 5-7 years installing, maintaining, and/or troubleshooting large commercial and industrial systems (Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFDs and Pumps, HVAC equipment, CRAC/CRAHs, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems)
- Proven leadership skills and mentoring experience
- Proven expertise in laying out, pulling, dressing, and terminating fiber and copper communications cabling
- Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling
- Excellent written and oral communication skills including Microsoft Suite (Word, Excel, PowerPoint, Project)
- Ability to communicate effectively with customers and internal staff
- Ability to coordinate, supervise and communicate with contractors performing maintenance or upgrades
- Ability to learn quickly and address issues during normal hours or after hours
- Ability to operate in and promote a rigorous process-driven team environment
- Ability to logically analyze and solve problems and multi-task multiple projects
- Ability to operate hand and machine tools and electrical tools such as a multi-meter or infrared camera
- Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate
- 5 or more years in a mechanical/electrical position within critical facilities (preference for data center, hospital, or power plant experience)
- Must be able to pass an extensive background check including criminal history, references, employment and education verifications, DMV and credit check
- Must be willing to work outside normal business hours including weekends, late nights, holidays, and on-call support
- Ability to lift up to 50 pounds 1/3 of the time
- Applicants must be currently authorized to work in the United States on a full-time basis; employer will not sponsor work visas
- Offer contingent upon successful completion of background check and, where permitted by law, a 5-panel drug test (THC, opiates, PCP, cocaine, amphetamines)