Operations

• Serve as data center subject matter expert for electrical, mechanical, controls, and fire life safety systems
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems including Electrical, Mechanical, Communications, Building Monitoring and Control
• Track and trend operational characteristics
• Mentor junior staff and provide guidance
• Work with the Data Center Manager to track and complete preventive and predictive maintenance schedules
• Determine maintenance requirements for mechanical and electrical systems and provide guidance to management
• Ensure data center operates at maximum efficiency, analyze operating conditions, recommend new technologies and cost-reduction strategies
• Manage systems to avoid unplanned, customer-impacting outages
• Manage data floor and back of house mechanical loading capacity to ensure cooling efficiency
• Provide applied mechanical and integrated control expertise for the entire data center
• Act as primary technical expert for fire and electrical codes
• Write procedures for preventative and corrective maintenance activities
• Assist Data Center Manager with database management of maintenance discrepancies and resolve site issues with Operations management
• Manage trouble ticket and work order completion processes
• Support infrastructure projects including cage build-outs, overhead installations, rack and stack
• Navigate and utilize a CMMS system
• Solve problems using developed procedures and assist in asset and consumable inventory management
• Track and label equipment per established procedures and ensure SLA processes and OSS data uploads
• Provide physical security within CoreSite premises and day-to-day customer service and support
• Incident escalation and report writing
• Monitor building fire alarm system and complete regular facility and security tours

Data Center Operations Technician IV

Fiber Operations Support Coordinator

Card Administration Operations Specialist I, II, III, Senior

Card Administration Operations Specialist I, II, III, Senior

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Sales Compensation & Operations Consultant