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Sales

• Winning new business and achieving agreed budget targets
• Promoting and developing DSV Parcel services within your region
• Managing your pipeline and producing accurate reports using Microsoft Dynamics CRM
• Preparing and following up on quotations and tenders
• Building strong relationships with clients and internal teams
• Staying ahead of market trends and competitor activity

Sales Manager

Learning and Development

• Design, develop, and implement interactive e-learning courses and digital training materials on a wide range of topics related to working at DSV
• Collaborate with subject matter experts (SMEs) and business stakeholders to identify learning needs and translate complex content into engaging, learner-friendly experiences
• Apply instructional design methodologies and best practices in adult learning to ensure effective knowledge transfer
• Develop digital learning content using authoring tools (e.g., Articulate 360, Rise, IMC Express, EasyGenerator, Synthesia, Vyond)
• Ensure all content aligns with DSV’s global learning standards, brand guidelines, and accessibility requirements
• Support the localization and translation of training materials for global and local use
• Stay informed about new technologies and trends in digital learning, bringing innovative ideas to the team

Training Specialist – Group HR

Supply Chain

• Manage an enthusiastic team, contributing to further optimizing logistics processes
• Monitor and oversee the execution of processes and coordinate with other internal departments
• Think proactively about process improvements
• Provide management information based on pre-agreed targets/KPIs
• Lead, coach, and guide your team

Warehouse Manager

Controller

• This role is responsible for the Collection of the outstanding accounts receivables for global and national accounts.
• This position handles customer service issues by interacting with clients, third party payment centers and internal departments to expedite customer payments, resolve customer disputes and ultimately improve DSO
• Communicate with Internal/External clients to provide account overview,
• Ensure claims are resolved and escalated and any urgent matters are escalated in a timely manner to parties concerned.
• Collection of Current and Past Due balances for assigned client portfolio and maintain notes within SAP
• Review of client accounts to ensure payment are applied and generate client statements upon request
• Review of monthly K84 – Duties and Taxes – as required by clients
• Other projects as requested by Management
• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Credit Controller

Business Intelligence Analyst

• Become part of The Business Intelligence and Advanced Analytics Centre of Excellence (BIAA CoE) team, working with all DSV business divisions and Group Functions to simplify information gathering and turning data into insight;
• Be a business partner for both the business divisions as well as the BI IT departments, acting as an interface to bring business intelligence to the next level
• Support BI management in the implementation of the Global BI Roadmap
• Design, develop, document and maintain business intelligence solutions
• Support the advanced analytics team in creating advanced analytics solutions
• Create visually powerful dashboards in Microsoft Power BI that turn data into information
• Work in projects together with the business partners internally
• Act as knowledge hub for Microsoft Power BI to empower business partners

Business Intelligence Specialist – Center of Insights and Analytics

Manager

• Lead and coordinate the end-to-end management of incidents, ensuring timely resolution and minimal disruption to business operations.
• Establish and enforce incident management processes, procedures, and best practices.
• Assess the severity and impact of incidents, prioritize response efforts, and allocate resources accordingly.
• Communicate effectively with stakeholders, including executives, technical teams, and end-users, on incident status and resolution plans.
• Conduct post-incident reviews to identify root causes and preventive measures.

Incident Manager

Operations

• Organizzazione delle esportazioni e importazioni merce via aerea
• Assistenza e gestione relativa alle problematiche di trasporto
• Supporto operativo ai clienti su documentazione, ritiri e consegne
• Interfaccia quotidiana con i clienti e corrispondenti
• Stesura di quotazioni e analisi dei costi

Operations Assistant, Airfreight Export

• Maintains inventory data integrity
• Research root cause of inventory discrepancies
• Evaluates data and metrics to improve inventory control
• Designs and implements internal controls and documentation
• Establishes partnerships with clients and operations
• Develops and manages weekly analysis reporting
• Ensures compliance with Health and Safety procedures

Inventory Analyst

Procurement

• Ensure that all commitments from the various demand planning groups are within the agreed upon product lead times
• Resolve delays in providing the needed material within the agreed upon timeline
• Manage the lead times of all POs placed on behalf of the customer and report on agreed upon lead times
• Expedite PO’s as needed
• Ensure the recommit process is followed as needed
• Review the back log report and coordinate any exculations with the supplier and review these recommits and any rejected expedited requests
• Review the suppliers build/ship plans ensuring the plan will meet the commitments based on the PO commit dates
• Review potential on time shipment, OTS, issues to eliminate any orders shipping after the scheduled date or OTS, and document the issues and report on these issues weekly
• Manually scheduling of orders falling outside of the product's scheduled lead time with the supplier and identify reasons why product is not schedule within lead time
• Monitor lead time of all POs ensuring the POs are shipped within lead time and reporting on the lead time commitment obtainment and manage the process why the lead time was not obtained to correct any issues.

Procurement Specialist

• Maak impact door het verhaal achter de cijfers te vertalen naar concrete verbeteringen: jij werkt eraan mee.
• Als business controller ben jij dé financiële sparringpartner voor het management en de operationele teams van onze logistieke sites in Maastricht Airport.
• Jij houdt toezicht op de financiële gezondheid van de sites en helpt actief mee om deze te verbeteren.
• Je speelt een sleutelrol in de vertaalslag van cijfers naar sturing, zowel in de dagelijkse operatie als op strategisch niveau.
• Daarbij werk je nauw samen met interne afdelingen én het Shared Service Center.

Business Controller

Customer Support

• Perform inventory planning activities including material stocking level and consumption analysis and generation of purchase requisitions to ensure all required materials are available to support operations.
• Communicate regularly with engineers, buyers, commodity managers, MRP controllers, warehouse shipping/receiving staff, and suppliers.
• Ensure adequate supply of material to service customer needs while minimizing inventory investment.
• Provide a high level of customer service to both internal and external customers.
• Analyzes Replenishment Data.
• Generates reports in ERP system and exports to Excel, reviews and analyzes data and responds accordingly.
• Initiates, reviews and processes Purchase Demand/Requisitions.
• Manages inventory levels and planning, matching forecast demand with on hand, on order, or in transit quantities.
• Effectively communicates with clients both verbally and in writing.
• Acts as the primary customer contact regarding forecast, new part adds, Min/Max levels, reorder points, backorders, obsolescence, etc.
• Collaborates with warehouse, shipping/receiving staff to process material returns/repairs, which may include packing, preparing material for shipment and communication with supplier.
• Informs the appropriate individuals (buyers, site leads, managers) of any issues related to material shortages that may cause an out of stock or machine down situation.
• Coordinates and performs cycle counts and physical inventories to ensure the accuracy of inventory assets.
• Researches inventory inaccuracies and reconciles accordingly.
• Maintains accurate and timely data in the ERP system including master records, BOM's, etc.
• Manages material quality issues, providing strategic analysis and recommendations for continuous improvement initiatives.
• Identifies & develops material savings projects to generate cost savings and efficiency improvements.
• Performs other job-related duties as required.

Customer Service Specialist, Inventory Planner

• Responsible for supervising, labor management, and planning of inbound, outbound, product slotting and customer communication activities daily
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement
• Keeps senior management and client representatives informed of critical issues that affect operations
• Ensures the development of systems and procedures for managing operations, equipment, and products safely and profitably
• Meets all client specified KPI’s and complies with quality system requirements
• Provides direction and support to Human Resources
• Plans daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers
• Trains new staff in assigned duties, or delegate training responsibility to experienced team members

Operations Supervisor

• Works with Site Leadership in developing a strong understanding of client business and associated needs
• Utilizes negotiations for best practice to reduce costs, lead times and quality for existing materials
• Plans quoting strategies for targeting new vendors and expansion of current vendor’s volume
• Manages supplier relationships to ensure continuity of goods and services that meet the quality, service and price performance standards of the company
• Quarterly review of assigned Suppliers’ performance utilizing the Supplier Scorecard Program and the Supplier Risk Program
• Quarterly meetings with key vendors to discuss scorecards and future business direction
• Maintains supplier database information including supplier set-up and updates as required
• Following internal procedures, communicates any material problems and researches solutions to prevent supply issues
• Manages the day-to-day business relationship with key suppliers through supporting activities including the following:
• Negotiates with vendor for quote pricing and lead times
• Submits orders to selected vendor
• Expedites to ensure adherence to inventory guidelines
• Communicates the demand/ volume/ delivery time changes to Inventory Planning staff
• Resolves all material issues
• Follows up on backorders
• Initiates bid/quote process for new business
• Identifies vendor bases to be targeted
• Communicates with potential vendors and current vendors via email, teleconferences, etc.
• Establishes partnerships, while developing a strong understanding and knowledge of suppliers and capabilities
• Searches new vendor opportunities via internet, sourcing sites, catalogs, communications with site tool owners and engineers through our site planners
• Performs bid analysis comparison to determine which vendors are awarded the business
• Determines recommended vendors and strategies for implementation
• Works closely with Finance to expedite receiving and AP processes. Resolves any discrepancies with invoices or material receipts
• Runs reports and exports to excel from ERP system. Reviews and analyzes data and responds accordingly.
• Daily zero bin/high risk report to determine if any parts are going to run out of stock (zero bin) or are going to put us at risk of running out of stock based on anticipated usage (high risk) and expedite accordingly.
• Daily open order report to make sure all purchase orders have confirmations, that orders needing additional information are updated, and that pricing and lead times are correct
• Daily supply delays for all orders that have not been received by their promised due date, investigates and brings it to closure.
• Weekly mismatched goods received vouchers
• Quarterly Fail-On-Install (FOI) for scorecards
• Quarterly on time delivery (OTD) for scorecards
• Reviews daily reports for urgent processing, including expedites, shortages, or anomalies that might cause risk to the inventory levels or production delays
• Reviews reports daily and makes vendor selections on quote bids
• Monthly assessment of quality log for indicators of possible changes needed to improve overall practices with a vendor or indicators of new sources needed
• Quarterly assessment of scorecard results for overall improvement in supply chain performance
• Other reports as needed
• Works in a team environment requiring regular interaction with Managers, Site Leads, Inventory Planners, IT, and Finance to complete assigned supply chain tasks

Procurement Specialist, Buyer

Software Engineer

• Designing and implementing common contract logistics processes
• Driving continuous performance improvement
• Providing engineering support for new business implementations
• Supporting multifaceted operations and understanding client needs
• Maintaining financial and engineering metrics to meet performance goals

Industrial Engineer – Project Engineering

• Oversee daily operations of the Dallas-Fort Worth location
• Manage and develop team of employees
• Collaborate with upper management and stakeholders
• Ensure that logistics operations run smoothly