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Controller

• Compile customer credit information to conduct credit investigations to determine risk
• Conduct audits between DSV data and Atradius data
• Assist in preparation and submission of the monthly premium insurance declarations
• Perform Buyer Reviews within the Atradius portal
• Correspond with different departments to advise when insurance is withdrawn or expired
• Manage the Notice of Non-Payment Report to Atradius monthly
• Work closely with Atradius Claims department to review and settle all claims
• Ensure timely transfer of paperwork with DSV outside Collection Agencies
• Coordinate bankruptcy cases with in-house counsel
• Report weekly to direct supervisor and management on all outside claim/collection efforts
• Review and submit Customer Profile Request Form from customers seeking credit approval

Credit Controller

• Review and validate wire transfer and lockbox postings processed by the International Shared Service Center in Poland.
• Perform manual check scanning and payment posting as required.
• Download, organize, and manage daily bank files and support documentation.
• Post wire transfers and checks into SAP or designated financial systems.
• Prepare and process intercompany wire transfers in accordance with internal controls and accounting procedures.
• Prepare and analyze daily, weekly, and monthly cash reports.
• Investigate, document, and resolve payment discrepancies in coordination with the Collections Team and management.
• Maintain accurate records supporting audit and compliance requirements.
• Serve as a primary liaison between the U.S. Cash Team, the International Shared Service Center in Poland, and the Collections Team.
• Communicate payment issues, variances, and resolutions to management and internal stakeholders in a timely and professional manner.
• Participate in special projects and process improvement initiatives as directed by the Cash Supervisor.
• Support automation, standardization, and documentation of cash application processes.
• Perform other related duties as assigned to support business needs.

Assistant Credit Controller, Cash Application

Operations

• Responsible for day-to-day site Operations, including supervising the warehousing, receiving, and shipping of product.
• Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management.
• People management responsibilities include hiring and training, labor management planning, conducting performance appraisals.
• Collaborates with Human Resources and assists in creating programs for hiring, training, and professional development.
• Plans the daily work schedule by reviewing existing work orders, prioritizing tasks based on urgency and available resources.
• Ensures leadership team assesses the progress of trainees to determine new hire performance and DSV cultural fit.
• Conducts routine staff meetings to review daily/weekly work activities.

Senior Operations

Procurement

• Prepare competitive, high-quality proposals in response to forwarding RFQs/RFIs/RFPs received from global / regional priority accounts closely cooperating with other Tender Management Teams, Bid Owner, and Product as well as support functions.
• Act as support for proposals lead by other Region’s
• Should lead any local tenders as a bid-manager
• Converting network queries to business effectively
• Develop competitive proposals for DSV Accounts
• Creation/Compilation of Requests for Quotation, reviewing pricing with bid owners and product managers.
• Ensure compliance with Tender Management processes and guidelines
• Ensure timely, accurate and quality responses are delivered to the requesting parties
• Update rate database as well as bid templates
• Update and maintain monthly tender data records and follow up on progress of submitted tenders
• Responsible for thorough bid analysis upon receipt, summarizing key information, requirements, volumes and comparing it to any similar bid quoted earlier.
• Interface with other functional groups such as Commercial Team, Key Account Management, Industry Verticals and Trade Lane Development, as well as with customers in creating/delivering customer driven services and solutions.
• Ensure post bid analysis to be performed by bid owners for all bids, both successful and unsuccessful tenders, ensures receiving tender feedback is shared with relevant functions in the organization.
• Any other relevant task as signed by management.

Manager, Air Procurement

• Monitor credit limits given to customers by countries
• Coordinate with countries on the collection of top overdue customers
• Manage cash flow and ensure timely payments
• Report on customers exceeding credit limits and overdue payments
• Prepare monthly networking capital pre-calculation

Credit Controller, MENA

Manager

• Provide HR leadership and guidance in partnership with business leaders
• Implement strategic HR initiatives in Talent Management, Performance Management, Leadership Development, Employee Engagement, Change Management, and Compensation and Benefits
• Execute recruiting strategies for professional and administrative positions
• Handle additional HR duties such as retention strategies, legal compliance, payroll, and training
• Facilitate training and development for management and the workforce
• Provide coaching and consultation to managers and employees
• Promote diversity initiatives

Senior Manager, P&O Business Partner, Contract Logistics

• Supervise and lead a team of credit control officers
• Monitor and manage customer accounts, ensuring timely payments
• Follow up overdue invoices by telephone, email & letter within agreed timescales
• Handle disputed Invoices and negotiate to bring payment within the agreed terms
• Maintain accurate records of all payment follow up activities
• Conduct credit checks and risk assessments on new customers
• Evaluate the Credit limit weekly and update the revised limits based on evaluation and approval
• Review and prepare Credit Insurance overview at the month end

Supervisor, Credit Controller

• Lead operations team in logistics management
• Ensure efficient transport and logistics solutions
• Collaborate with global teams for service delivery

Team Lead – Ops

Account Manager

• Manage and grow key accounts in the transportation and logistics industry
• Build and maintain strong relationships with clients
• Collaborate with internal teams to ensure client satisfaction and meet operational goals
• Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution
• Develop and implement account strategies and plans
• Analyze account performance and identify opportunities for improvement
• Prepare and present reports to clients and internal teams

Operational Key Account Manager

Content Writer

• Prepare and submit customs documentation, including entry forms, invoices, and other required documents.
• Classify goods according to customs regulations and determine appropriate duty rates.
• Coordinate with clients, carriers, and government agencies to gather necessary information for customs clearance.
• Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements.
• Track and monitor customs entries to ensure timely processing and resolve any issues or delays.
• Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
• Maintain accurate records of customs transactions and documentation for audit purposes.
• Stay up-to-date with changes in customs regulations, trade agreements, and industry practices.
• Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders.
• Provide guidance and support to colleagues on customs-related matters.

Customs Specialist, Entry Writer

Human Resources

• Provides solutions regarding HR needs, compensation and incentive plans, new hire orientation, recruiting, performance appraisal systems, employee relations, employee handbooks, job descriptions, local and country compliance, management and employee training, policy development, etc.
• Evaluates client needs and effectively establishes, maintains, build and manage client relationships to ensure we are successfully helping clients achieve their business strategies.
• Maintains employee personnel files and HRIS system records in compliance with applicable legal requirements.
• Supports hiring needs including posting jobs, screening and hiring candidates.
• Communicates company policies and supports leadership’s enforcement of these policies.
• Assists in the resolution of Associate Relations issues and conducts investigations as necessary.
• Working with direction from higher level Human Resource management, may research, employment laws, human resources policies, and communicate the information effectively to the client.
• Creates and supports employee engagement activities while staying within budget.
• Supports company Open Enrollment period to ensure smooth processing.
• Supports Payroll processing.

HR Business Partner

• Coordinating and overseeing all operational activities
• Mentoring and training new and existing associates
• Overseeing and coordinating unloading of inbound shipments
• Verifying required inbound/outbound paperwork with drivers
• Conducting quality control functions
• Maintaining cleanliness of warehouse
• Executing all safety protocols
• Assisting associates and temporary labor in productivity sheets

Team Lead, Operations – Overnights

• Responsible for safely operating commercial motor vehicles for local pick-up and delivery (P&D).
• Conduct warehouse operations including shipping, receiving, picking, and quality control.
• Verify shipment paperwork and conduct weighing/dimension checks.
• Load/unload freight safely and sort outbound freight.
• Interact professionally with warehouse supervisors and ensure compliance with safety requirements.

Warehouse Operations – Driver

Director

• Ensure growth and business retention
• Ensure and increase profitability
• Defend share of wallet in CL
• Building a trustful relationship with Customer WW Procurement Global
• Commercial Face to Customer
• Main contact for GCM Sr Leadership
• Spearheads the conceptualization and negotiation of new Global Commercial Framework
• Develops innovative strategies to improve profitability and reduce commercial risk
• Owns of rate card roadmap including commercial strategy and negotiation of renewals and re-pricings
• Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
• Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in cooperation with regional business management leads, P&L owners, SD and GAD
• Driver of innovation for all commercial aspects, business reporting, proposals, etc.
• Key contributor to Strategic Account Plan and execution of account strategy
• Directs the regional business management leads and serves as escalation point
• Serves as lead negotiator for contractual negotiations in compliance with contractual framework
• Primary customer interface to Customer’s WW Head of DC Procurement
• Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions)
• Leads the Business Management team within the Customer GCM account (2-3 FTE)
• Secures alignment and agreement with CL P&L owners for all CL proposals
• Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
• Responsible for account P/L
• Retaining and improving revenue and profitability in collaboration with Country P/L owners, GCM Head and GAD
• Annual sustain / growth of revenue
• Annual growth of EBIT (total and %)
• Defend Share of wallet
• Plan for loss-making sites

Director, Global Business Management

• Lead, implement and facilitate business improvement initiatives that deliver measurable operational and financial benefits
• Provide proactive leadership and manage day-to-day deployment of continuous improvement frameworks and initiatives, ensuring compliance with business processes
• Drive operational excellence through initiatives focused on health & safety, 5S, visual management, performance management, and process standardization
• Strengthen continuous improvement culture and capability while delivering programs that enhance productivity and reduce errors
• Participate in cross-border Operations Excellence projects, stakeholder engagement, and reporting to meet strategic targets
• Support business continuity planning and maintain alignment with agreed operational standards and improvement goals.