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Operations
Cookie InformationLogistics Coordinator ensuring compliance and excellent service in freight forwarding operations. Handling documentation and coordination for successful shipments and customer satisfaction.
About the role
Key responsibilities & impact- Provide excellent service to customers at all times
- Ensure compliance with company policies and regional guidelines
- Handle customer inquiries and document verification
- Execute shipment booking and coordinate with departments
- Process and create various customer-related documents
- Prepare customer statistics and reports upon request
Requirements
What you’ll need- 3+ years of experience in freight forwarding operations
- Strong customer service skills
- Familiarity with local SOPs
- Proficiency in documentation and compliance
- Must be fluent in English and Mandarin.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
freight forwarding operationsdocumentationcompliance
Soft Skills
customer servicecommunication