Member Services Manager
Personify Health
Loss Prevention Coordinator
Continental
full-time
Posted on:
Origin: • 🇺🇸 United States • Ohio
Visit company websiteSalary
💰 $17 per hour
Job Level
Mid-LevelSenior
About the role
- Handle all client generated requests
- Review videos to observe customer and associate behavior.
- Identify and document incidents of theft or suspected theft.
- Prepare detailed reports for review with management and clients regarding incidents.
- Attend off-site client meetings to present findings and interview customers/associates suspected of theft.
- Work with various stakeholders and authorities to achieve resolution.
- Additional responsibilities as assigned by management.
Requirements
- Prior experience with video review for loss prevention experience preferred.
- Self-directed with a proven track record of delivering results with minimal guidance/direction.
- Results oriented and flexible; Takes action as soon as a need arises and steadily follows through on tasks while communicating progress.
- High level of integrity and dependability.
- Trustworthy and discreet, with high ethical standards and professional image.
- Proven problem solving ability.
- Detail-oriented with the ability to define problems, collect data, establish facts, and draw conclusions.
- Team player that doesn't mind working in close quarters with other team members.
- Strong proficiency with electronic communication and Microsoft Office Suite.
- Must be able to travel up to 10% of the time.
- Ability to lift up to 50 lbs
- High school diploma required.
- Continuing education with bachelors in criminal justice or retail management strongly preferred.
