Contentsquare

Mechanical Engineer

• Transform how we work end-to-end from ideation to live experiments
• You’ll help us tighten the loop between identifying opportunities, prototyping solutions, and pushing experiments live. That means making it easier to go from early design thinking to real, measurable outcomes on our site—without losing quality.
• Support product to prototype and express ideas
• You’ll partner with product teams to bring ideas to life quickly: interactive prototypes, lightweight implementations, experiment-ready concepts, and clear demonstrations of “what good looks like.”
• Speed up design-to-engineering handover
• You’ll work with engineering to reduce ambiguity and friction at the boundary: clearer specs, shared patterns, better tokens/components, improved workflows, and prototypes that de-risk technical decisions early.
• Increase speed and quality through systems and tooling
• You’ll identify where teams are building one-offs and convert them into reusable components, patterns, and workflow improvements—so we ship faster and with greater consistency.
• Build and embed AI-enabled workflows
• You’ll help integrate AI into design and development workflows in a way that’s safe, high-quality, and aligned to our design system. You’ll test tools, define guidelines, and build in-house workflows that genuinely accelerate delivery.
• Lead through making
• When something stalls, you’ll step in and make the hard parts real—prototypes, reference implementations, design system extensions, tooling—creating momentum through evidence and craft.
• Be a thought leader internally and externally
• Internally, you’ll set standards and bring teams along with practical playbooks, examples, and measurable impact. Externally, you’ll help shape our narrative—through talks, writing, open sharing (where appropriate), and strong viewpoints on modern design/engineering practice.
• Understanding the role of content and data in the experience
• We aren’t just building UI patterns, we also need to consider how content shows up and improves the experience, and how to present and visualise data, and connect with data to help us understand how querying and shaping data impacts the interact and the experience

Staff Design Engineer

Backend Engineer

• Design, build, and maintain backend services and APIs that power Loris’s conversation intelligence platform.
• Integrate machine learning models into production, ensuring they are reliable, performant, and easy to update.
• Collaborate closely with product managers, designers, and data scientists to ship impactful, user-facing features.
• Own the architecture, development, and maintenance of backend services that ingest and normalize data from external systems (e.g., Salesforce, Zendesk, Intercom, Five9).
• Build resilient and scalable ETL/ELT pipelines for data ingestion and enrichment.
• Stay current with API changes, rate limits, and other nuances of third-party platforms.
• Write clean, maintainable code and participate in design reviews and architecture discussions.
• Monitor production environments, debug complex issues, and drive performance improvements.

Senior Backend Engineer – Python

Account Executive

• Lead the full sales cycle from prospecting to closing to drive new business sales as well as develop and grow your existing book of business of customer accounts within North America mid-market prospects.
• Establish and navigate relationships with senior executives and decision-makers
• Cultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR team
• Wow prospects with an initial demo of the Contentsquare platform + partner with our sales-savvy Solutions Engineer to win the customer
• Communicate and raise issues appropriately including billing, legal, security, onboarding, and technical inquiries
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Mid-Market Account Executive

Data Analyst

• Take full ownership of analytics-focused professional services engagements from initiation through completion, ensuring alignment, momentum, and delivery quality.
• Analyze digital behavior and experience data to identify trends, friction points, and opportunities.
• Build strong customer relationships by deeply understanding business objectives, KPIs, and data needs.
• Translate complex behavioral data into practical, prioritized actions aligned to business goals.
• Present analytical findings and recommendations clearly to technical and non-technical stakeholders.
• Support experimentation and optimization initiatives by developing hypotheses and evaluation criteria.
• Help customers embed digital experience insights into decision-making and optimization workflows.
• Support change management by influencing teams to adopt data-driven approaches.
• Develop strong expertise in the Contentsquare platform, including configuration, analysis, and best practices.
• Work closely with UX Design and Strategic Consultants to deliver integrated engagements.
• Contribute to reusable analytical frameworks, templates, and methodologies.
• Advocate for customer needs internally to influence product and service evolution.

Professional Services Consultant – Data Analyst Track

• Leverage data to drive strategic decision-making and optimize product performance.
• Identify and establish the core Key Performance Indicators (KPIs).
• Conduct thorough analysis of product performance metrics and user behavior.
• Partner with the Product researcher of your line to create and maintain an overview of the performance insights uncovered throughout the customer journey.
• You’ll partner directly with the Director of Product of the Line you’re covering.

Staff Product Data Analyst

• As a Product Data Analytics Senior Manager, you will lead and develop a team of three analysts dedicated to our core product for all sales-driven business (another data analytics manager handles our self-serve initiatives).
• In close collaboration with the SVP of Product, you will leverage data with your team to drive strategic decision-making and optimize product performance.
• This role is integral to our product team, ensuring data-driven decisions guide our product strategy and innovation efforts.
• You’ll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. In charge of having a 360 customer knowledge view, we combine quantitative and qualitative insights to inform the product roadmap.
• Reporting to the Senior Director of Product Insights, you will ensure your team is aligned with the broader company goals and operates with the velocity required to influence strategic decision-making.

Senior Manager, Product Data Analyst

Full-stack Engineer

• Lead large scale projects involving complex systems and leading edge technologies
• Design efficient, data-intensive backend services to collect and process petabytes of data
• Redesign and unify inherited data pipelines for streamlined architecture
• Investigate, debug, and optimize system behavior across various dimensions as data volumes grow
• Develop innovative data formats and exchange mechanisms optimizing functionality
• Share knowledge and mentor fellow engineers
• Contribute to the evolution of the primary data pipeline addressing growing data volumes
• Collaborate with cross-functional teams to ensure strategic alignment

Senior Software Engineer – Streaming, Data-Intensive Systems

Architect

• Architect, Develop, and Extend our quality platforms & tooling: Work with scalable and maintainable platforms, automation enablers, and services that integrate seamlessly with our development and CI/CD pipelines.
• Provide technical leadership, mentoring, and enablement to engineers across the organization, fostering a culture of continuous improvement and high performance without direct people management.
• Drive our vision of Quality Intelligence by designing and building AI-assisted quality tooling, leveraging LLM prompt engineering, agent-based systems, MCPs, and other emerging enablers.
• Generate and Automate detailed reports and metrics on test coverage, execution, and outcomes, providing insights to stakeholders and driving data-driven decisions.
• Define, standardize, and monitor quality KPIs and indicators enabling teams to make data-driven quality decisions.
• Enable and evolve testing environments and tooling, ensuring strong alignment with production environments to guarantee accurate test results.

Quality Tech Architect – Quality Intelligence, Tooling

Recruitment

• Own the recruiting process at the top of the funnel, uncovering the best candidates for CSQ Business positions
• Source non-technical candidates from direct targeting, social networking, and employee referrals
• Provide a positive candidate experience through timely communication and feedback, interviewer preparation, and an effective interview timeframe
• Own the 360 process where required
• Ensure the highest level of data integrity within existing tools and platforms
• Build strong partnerships with hiring managers and the wider TA and People team
• Offer insight, best practices and interview preparation to both candidates & hiring managers
• Communicate effectively with internal stakeholders to ensure alignment on the specifications of each role and the requirements of each interview process.

Talent Acquisition Specialist

Product Manager

• Ensure our new products are fast and built on accurate and complete data.
• Unlock innovation and insights by closely partnering with our visual analytics, journey analytics, AI, mobile teams and more.
• Anticipate customer needs and opportunities to drive innovation and differentiation in analytics.
• Improve the efficiency of our services and experience for our users.

Staff Product Manager

Sales Development Rep

• Research target accounts and contacts to identify key decision-makers and understand business challenges
• Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
• Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
• Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
• Consistently meet or exceed KPI and activity expectations
• Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
• Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions

Senior Sales Development Representative – German Speaking

Product Designer

• A mix of 0 to 1 product development, and solving user problems in established parts of our products
• Design Excellence: Own the end-to-end design process, from user research and ideation to prototyping and final execution
• User-Centered Focus: Leverage user research, analytics, and feedback to inform design decisions, ensuring a seamless user journey from discovery to engagement.
• Rapid Iteration: Work within a Lean UX environment to quickly prototype, test and refine ideas in collaboration with cross-functional teams.
• Cross-Functional Collaboration: Partner with engineers, product managers, researchers and other designers to align on priorities, functionality, and user needs.
• Communicate Effectively: Present design solutions clearly to stakeholders at all levels, both technical and non-technical, articulating the 'why' behind your design decisions.
• Rapid prototyping: Create fast prototypes using a variety of tools to validate hypotheses or evolve design or content
• Systems thinking: Tackle systems-level problems with numerous interconnected constraints.
• Trend Monitoring: Stay ahead of advancements in the industry, data visualization, and product analytics to ensure our solutions remain innovative and competitive.

Staff Product Designer

• Own and optimize lead routing across Salesforce and Chili Piper to ensure global speed-to-lead SLAs are met.
• Help launch and improve our new AI tooling initiatives across the GTM space
• Partner with Information Services Development and Marketing Operations to continue to improve automating lead enrichment and improve data flow.
• Serve as the functional admin for key GTM tools: Salesforce, Chili Piper, Apollo, LinkedIn Sales Navigator, Clearbit, and Pocus.
• Provide day-to-day operational support in SDR help channels, identify recurring issues, and propose scalable fixes. Also, helping with enabling our new team members globally, ensuring smooth onboarding, documentation, and tool access
• Collaborate with Marketing Operations and SDR Managers to improve workflows, automate processes, and simplify the SDR tech stack.
• Work cross-functionally with other teams in Growth Operations - such as Partner and Marketing ops - to help make team initiatives successful.

Sales Development Operations Manager

Revenue Operations

• Build and maintain SDR data models and metrics of record, partner with Finance and Marketing Ops on automated reporting, and deliver ongoing analysis of funnel performance, conversion trends, and SLA compliance.
• Own and continuously improve SDR and lead dashboards and scorecards across Salesforce and Google Sheets, enabling clear visibility into productivity, conversion, and performance while supporting ad hoc and self-serve reporting needs.
• Ensure Salesforce data quality and integrity in partnership with Systems and RevOps through documentation, QA processes, and the rollout of standardized performance and data health frameworks aligned to SDR Ops goals.
• Act as the primary operational partner to SDR leadership, Marketing Ops, and Finance, translating performance data into actionable insights and contributing to quarterly business reviews on pipeline health, conversion, and ROI.
• Support SDR managers and reps in understanding and using performance data effectively, while collaborating across Ops teams to streamline processes, handoffs, reporting cadences, and funnel-wide dashboards.

Staff Design Engineer

Senior Backend Engineer – Python

Mid-Market Account Executive

Professional Services Consultant – Data Analyst Track

Staff Product Data Analyst

Senior Manager, Product Data Analyst

Senior Software Engineer – Streaming, Data-Intensive Systems

Quality Tech Architect – Quality Intelligence, Tooling

Quality Tech Architect – Quality Intelligence, Tooling

Talent Acquisition Specialist

Staff Product Manager

Senior Sales Development Representative – German Speaking

Staff Product Designer

Sales Development Operations Manager

Revenue Operations Manager, SDR Insights