Connor

Manager

• Execute and oversee software license compliance engagements, including: License entitlement reviews and baselining
• Usage and deployment analysis
• Audit response support and remediation planning
• Lead and manage multiple concurrent projects while ensuring quality, timeliness, and client satisfaction
• Serve as a primary point of contact for clients during compliance reviews and audit-related engagements
• Analyze large data sets using Excel and SAM tools to identify compliance gaps, risks, and optimization opportunities
• Collaborate with client stakeholders across IT, Procurement, Finance, and Legal teams to validate findings and align on outcomes
• Support Red Hat software license compliance audits and advisory engagements
• Review and interpret licensing agreements and publisher-specific licensing models
• Develop clear, concise client deliverables, including compliance reports, executive summaries, and recommendations
• Mentor and support junior team members, providing guidance on analysis, licensing interpretation, and engagement delivery
• Contribute to continuous improvement of methodologies, templates, and internal best practices

Manager – Software Publisher Services

IT Support

• Support day to day company operations by processing requests through helpdesk (general operations, procurement, and technical support)
• Onboarding: Scheduling and conducting new hire orientation, laptop assignment and configuration, and profile set ups
• Offboarding: Hardware retrieval, reconfigurations and inventory management, and profile deactivations
• Installing new software and hardware components
• Ensuring data storage is safe and secure
• Conducting annual training in network security and best practices for computer usage
• Administration tasks as needed

Operations and IT Support Staff

Business Development Rep

• Drive net-new logo acquisition across enterprise, government, and BFSI accounts
• Own greenfield account development from initial engagement through multi-year managed services contracts
• Convert advisory and tooling engagements into recurring managed optimisation services
• Build and execute territory and account plans aligned to annuity revenue growth
• Manage the full enterprise sales cycle: prospecting, discovery, solution positioning, proposal, negotiation, and close
• Lead consultative discovery focused on cost optimisation, compliance risk, audit exposure, and operational efficiency
• Build senior stakeholder relationships across IT, Procurement, Finance, Security, Risk, and Audit
• Collaborate with presales, consulting, and delivery teams to shape differentiated advisory solutions
• Engage with technology partners and system integrators on joint pursuits
• Maintain accurate CRM data and participate in pipeline and forecast reviews

Enterprise Business Development Manager – ITAM, Software Advisory

Operations

• Lead and manage end-to-end implementations of enterprise ITAM and SAM platforms
• Act as the senior escalation point for complex tooling, data, licensing, and integration challenges
• Define and enforce tooling implementation standards, best practices, and delivery frameworks
• Leverage AI-driven capabilities within ITAM, SAM, SaaS, and FinOps tools to improve data quality and normalization, compliance and optimization outcomes, insight generation and reporting
• Design and implement automation workflows to reduce manual effort
• Train, mentor, and lead junior consultants on tooling implementation and enablement
• Manage multiple client engagements simultaneously, ensuring delivery quality, timelines, and outcomes
• Identify and operationalize emerging AI and automation capabilities from tooling vendors into Connor delivery models

Manager – Software Publisher Services

Operations and IT Support Staff

Enterprise Business Development Manager – ITAM, Software Advisory

Manager – Tooling Implementation, Enablement, ITAM, SAM, SaaS, FinOps