Connor

Manager

• Actively manage client engagements for Key Global accounts to agreed budgets and timelines
• Manage and perform all facets of the software license compliance review process for existing clients: resource planning, audit planning, audit team management, quality control review, etc.
• Demonstrate solid understanding of client businesses, technologies and risks
• Maintain technical and practical knowledge about clients and industry, bringing that knowledge to the execution and oversight of audits
• Perform extensive excel analysis as part of audit execution, client internal initiatives and other services
• Manage audit Key Performance Indicators (KPI’s) to evaluate the ongoing success of the business
• Meet specific business relationships and growth goals by developing and maintaining strong strategic relationships with clients and key industry contacts
• Interact with cross functional teams at clients/licensees and manage multiple projects simultaneously
• Provide leadership and training to staff across all grades
• Partner with our Marketing team to consistently drive new content, develop go to market material and proposals
• Supervise, coach and mentor all levels of staff: conduct performance reviews, contribute to performance feedback and training, develop and communicate workplace culture and code of conduct
• Recruit, develop and mentor a talented team of professionals, to help bring growth to the business
• Identify opportunities for new services, methodologies or work processes internally or externally

Connor

Senior Manager – Software Publisher Services

Senior Manager, Software Publisher Services