Complete weekly visits to monitor and assess daily operations of each store location for SOP adherence
Ensure stores are compliant with all cannabis regulations (e.g., METRC, DCC, CDTFA and local ordinances) in partnership with Compliance
Implement and train store teams to SOP standards to ensure consistent execution across locations
Optimize inventory management and product flow, minimizing shrinkage and ensuring consistent salesfloor replenishment and product availability
Perform check-ins with onsite security to ensure adherence to guidelines and SOPs
Establish, train, and monitor best practices in daily inventory management
Build strong working relationships to support store leadership and inventory teams; create and follow up on action plans to address issues
Establish priorities, focus areas and provide direction to retail teams to address opportunities
Oversee product inventory location management and organization for efficient reordering
Notify store staff of new procedures, policies and regulatory updates
Direct training, implementation and execution of SOPs with store management and conduct regular evaluations and internal audits including mock DCC audits
Exemplify a culture of accountability, compliance, and team partnership
Conduct regular training and check-ins on inventory process improvements and compliance protocols
Collaborate with Store Leadership to prioritize focuses and create action plans to improve operational risks
Oversee store cycle counts adjustments monthly and address issues with action plans
Direct and support staff scheduling to ensure customer experience is protected
Establish and maintain supplies ordering according to budget guidelines and seek opportunities to decrease operational expenses
Assemble and analyze weekly product reports; monitor product velocity, sell-through rate, and aging
Create action plans with store Inventory Manager to improve inventory shrink results
Monitor and ensure store teams manage expired products and waste appropriately
Contribute to operational and strategic planning and assist in setting quarterly goals
Report concerns to Retail Leadership and Compliance and implement corrective actions as needed
Ensure all staff are trained and up to date on legal and safety practices in accordance with state and local cannabis laws
Assist with store inventory team scheduling for efficient deliveries and inventory tasks
Other duties as assigned
Requirements
Must be 21+ years of age
High school or equivalent
Minimum of 3 years supervising non-exempt employees
Previous experience in a management role with hiring/firing authority preferred
3-5 years of senior leadership experience in retail, customer service, hospitality, food service, or a related field
Strong leadership and people management skills
Must be able to work a variety of hours including mornings, nights, and weekends
Travel requirements on a weekly and monthly basis between store locations
Excellent computer and mathematics skills; experience working in Microsoft Excel required
Ability to manage complex projects and multi-task with excellent organization skills
Experienced relationship with internal team and external partners
Comfort with a fast-paced environment and changing requirements
Comfortable learning new technologies
Aptitude for problem solving and troubleshooting
Excellent attention to detail
Exceptional communication skills, both written and verbal
Calm under pressure
Ability to work independently with little supervision
Safety and compliance focused
Creative thinker with the ability to generate new ideas and approaches
Collaborative team player with a positive attitude and strong interpersonal skills
High level of integrity and ethical standards
Ability to create accountability and to lead by example
Benefits
Competitive Pay
Employee Discounts at Connected retail stores
Employee Assistance Program
PTO
Career Growth and Internal Advancement Opportunities
Chance to work in an exciting new start-up industry with awesome people
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.