Confluent

Sales

• Administer and support compensation process: system requirement documentation and configuration, quota allocation, creation of individual sales plans, calculation of achievement, compensation planning, and reporting
• Become CaptivateIQ subject matter expert; lead project management and best practice design for FY26 CaptivateIQ Implementation; own configuration plan changes; primary contact with CIQ support
• Write advanced requirements documentation for system configuration and perform comprehensive UAT
• Perform day-to-day administration of commission calculations and provide timely resolution of inquiries from comp plan participants
• Support financial accrual and payment process for monthly commissions under strict deadlines
• Analyze and make recommendations to resolve compensation-related issues such as costing, plan inquiries, validations, and monthly audits
• Develop and track metrics to assess effectiveness of the sales incentive compensation program
• Work cross functionally with partners in Sales Ops, Finance, HR, and other teams to ensure accuracy of data, inputs and calculations

Senior Sales Compensation Analyst

Support Engineer

• Build a great team and company; develop strong relationships, capabilities, and experience among Confluent team members
• Manage, grow, and mentor a team of remote and/or local engineers; own the hiring process and foster deep technical expertise
• Own the operational health of your team, including ticket queue management, staffing, and performance; drive CSAT, SLA Adherence, and QA review scores
• Develop and continually improve Confluent support offerings and operations for existing and new products
• Analyze and present team performance, trends, and business impact in monthly operational reports and quarterly business reviews
• Respond to and resolve customer escalations; participate in an on-call rotation
• Ensure robust coverage and scheduling to manage ticket load and meet service level agreements
• Own the relationship between specialized team support and engineering; coordinate escalations across functional groups when necessary
• Collaborate with other teams involved in Customer Success

Technical Support Engineering Manager

Full-stack Engineer

• We’re not just building better tech — rewriting how data moves; Confluent’s platform streams data in near real-time so companies can react faster and build smarter
• Team culture: ask hard questions, give honest feedback, collaborate without egos
• One Confluent: One Team. One Data Streaming Platform
• Team of passionate engineers solving complex distributed systems and infrastructure problems; focus on real-time infrastructure and 'Data in Motion'
• Tech in Toronto: role uses a hybrid working model to enable faster learning, onboarding, and coaching
• What You Will Do: design, develop, test, deploy, maintain, and improve production software; follow best practices and participate in code reviews; manage priorities, deadlines, and deliverables; help build the next-generation Kafka

Software Engineer

• Confluent’s platform streams data in near real-time so companies can react faster and build smarter.
• Act as the crucial link between client services and engineering to drive customer success and resolve critical business issues.
• Work directly with customers to identify, diagnose, reproduce, and resolve a wide range of issues with Confluent deployments (Confluent Platform and Confluent Cloud).
• Provide expertise in software development and operations and leverage deep knowledge of Apache Kafka and complementary services.
• Contribute to process development, provide real-time product feedback to core engineering, and improve product documentation by authoring knowledge base articles and runbooks.
• Continuously enhance personal and team knowledge of Apache Kafka and associated products.

Technical Support Engineer, Kafka

Backend Engineer

• Confluent is hiring a Senior Customer Success Technical Architect to act as a trusted technical advisor and advocate for customers.
• Ensure customer success, retention and expansion by providing technical guidance and best practices for the Confluent product suite.
• Advise customers on architectures, patterns and strategies for operating and maturing their Confluent subscription.
• Partner with Sales, Product Management, Engineering and other teams to accelerate time to value and maximize product consumption.
• Build experience with Kafka, Flink and Confluent IP while working with startups to large enterprises.
• Support technical lifecycle activities: architecture planning, cluster & security design, monitoring & automation, upgrade/migration guidance, platform hardening and high availability design.
• Guide customers on advanced topics such as data mesh, stream processing, utilization optimization and performance tuning.
• Document and transfer knowledge to customers and internal teams; influence product roadmap and collaborate on technical issue resolution.

Senior Technical Architect – Customer Success

• Join a team building best-in-class Apache Flink offering for self-managed Confluent Platform
• Help build an integrated Flink job management platform to make deployment and operations smooth
• Work on end-to-end lifecycle of Flink jobs: deployment, performant execution, Kubernetes operators, Java microservices, and Flink itself
• Provide long-term support for Apache Flink and operate build/verification pipelines to test and release products
• Add features or improve Flink stability when customers need them
• Serve as last line of defense for internal support and field teams, building deep expertise in stream processing and distributed systems
• One Confluent. One Team. One Data Streaming Platform.

Senior Software Engineer, Flink

Manager

• Manage a team of 6-12 CSTAs who are technical advisors and advocates for multiple customer accounts within one or more Sales territories
• Set clear goals and expectations for your team and manage performance and achievement of goals
• Support career development of direct reports through regular one-on-ones and quarterly check-ins
• Recruit, hire, and onboard new CSTA hires
• Facilitate regular team meetings and contribute to improving customer and employee experience programs
• Contribute to learning & development programs and ensure technical and soft skills growth
• Work closely with Sales and CSG peers to support new business, renewals, and expansion and monitor key reports and dashboards
• Manage budget and Platinum/Premier forecast, approve/decline pricing exceptions, and assign CSTA accounts
• Attend weekly forecast calls and QBRs and act as escalation point for customer risk situations
• Ensure Sales reps can position value of Platinum and Premier and set correct expectations

CSTA Manager

Account Executive

• We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
• It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
• Develop & Drive Sales Motion: Develop and execute a regional go-to-market strategy to identify key persona and a GTM Motion for each that align with Confluent's strategic goals
• Define Clear Objectives: Target segments, and key performance indicators (KPIs), and create targeted sales campaigns utilizing direct sales, digital marketing, and partner channels to drive awareness and interest in Confluent's Shift Left solutions
• Become an expert in the sales motion for Confluent’s latest product releases and new solutions to help drive high growth expansion. Example products include Flink, Tableflow, and Connect. Example solutions include Shift Left architecture and AI Agent data streaming architecture.
• Clearly articulate the value proposition of Confluent's streaming platform to technical and business audiences
• Hunt for New Opportunities: Proactively prospect and develop a robust sales pipeline. Engage with Confluent sales account teams to build expansion opportunities for DSP products. Identify and qualify potential customers and business partners based on their market reach, technical capabilities, and alignment with Confluent's strategic objectives.
• Develop Compelling Sales Presentations: Create and deliver persuasive presentations that highlight the revenue-generating potential of partnering with Confluent. Tailor presentations to the specific needs and priorities of each potential partner
• Engage with key stakeholders within target organizations and internally to understand their pain points and business objectives, presenting tailored solutions that demonstrate the value of using Confluent's platform
• Execute and land new customer data streaming projects by helping customers design valuable future-state solutions and implementation plans
• Collaborate with Partners: Work closely with partner organizations to develop joint go-to-market plans, co-marketing initiatives, and sales enablement programs. Stay Ahead of the Curve: Maintain a deep understanding of the evolving data streaming landscape, emerging technologies, and competitive dynamics
• Build Strategic Partnerships: Cultivate strong, long-term relationships with key decision-makers within target accounts and ecosystem

Account Executive, DSP

Sales Development Rep

• We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
• It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
• One Confluent. One Team. One Data Streaming Platform.
• About the Role: As a Sales Development Representative, you will be responsible for identifying and qualifying sales opportunities for the Confluent sales team. This position lays the foundation for a successful high tech sales career. There is a clear career growth path within Confluent for the right candidate that is willing to learn, work hard, and succeed.
• What You Will Do: Work with top enterprise and commercial accounts in your assigned territory; Qualify & convert inbound leads into opportunities for our sales teams; Direct prospect engagement through a multi-threaded approach that prioritizes calling, as well as utilizing email and LinkedIn communication; Initial prospect discovery and qualification before passing off to sales; Join a structured sales training program with clear milestones, and a career progression plan for strong performers
• Ready to build what's next? Let’s get in motion.
• Come As You Are – Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
• We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Inbound Sales Development Representative

• Sell Confluent solutions to small and medium-sized enterprises.
• Use prospecting, sales, negotiation, and leadership skills to meet and exceed quarterly sales target.
• Drive revenue growth for large, diverse, complex territories.
• Proactively prospect, identify, qualify, develop, and close a sales pipeline.
• Manage the entire sales process, collaborating with business development, customer success, and support.
• Develop, present, and sell a value proposition.
• Partner with Solutions Engineers & Professional Services to ensure customer success.
• Liaise with customer contacts to manage relationships, identify new opportunities, and maximize sales.
• Understand Confluent offerings and competitive landscape.
• Travel to customer sites to identify/develop sales opportunities when required.
• Negotiate SaaS/cloud/software contracts.

Account Executive, Digital Native

Security Engineer

• Architect, design, and develop security platform services with a strong focus on scalability, security, and developer experience.
• Lead operational design for reliability: build comprehensive observability, monitoring, and incident response automation into security-critical services.
• Build automation and tooling to drive self-healing systems, proactive risk detection, failure recovery, and continuous resilience testing.
• Collaborate with compliance, governance, and risk teams to translate regulatory and policy requirements into scalable technical controls.
• Lead technical design reviews, security architecture reviews, and incident postmortems for platform-level incidents.
• Mentor engineers across multiple disciplines on both security and operational best practices.
• Own end-to-end delivery of services: from initial design and development through deployment, production hardening, and lifecycle maintenance.

Staff Software Engineer, Security Platform

Frontend Engineer

• We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.\n• It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.\n• One Confluent. One Team. One Data Streaming Platform.\n• About the Role: We are looking for a seasoned Frontend Engineer for the Experience Architecture team. The Experience Architecture team ensures and maintains a cohesive, intuitive and streamlined user experience across Confluent’s cloud products by collaborating across product lines.\n• More about our stack: Our Cloud UI stack is written in Typescript and built based on React.\n• The UI connects to multiple REST and GraphQL APIs.\n• We unit test our code with Jest.\n• Feature flags unblock us from coordinating releases with backend teams\n• Bots keep all of our dependencies up to date\n• What You Will Do: As a Senior Frontend Engineer, you will build engaging and insightful products for managing and visualizing large scale distributed data streams, make data flow intuitive and attractive, and build client-side web applications for data-intensive applications.\n• Build new features using advanced knowledge based on user requirements and make revisions to features based on feedback\n• Build platform as a service (PaaS) product\n• Take user requirements and vet the application program interface (API) contracts and user interface (UI) wireframes against them.\n• Work with backend software engineers to understand the API contract and ensure the user experience is not degraded due to performance constraints from the backend APIs.\n• Work with designers to understand and build components styling, from interactions to specification.\n• Work with product managers to build a user experience.\n• Build out a test plan and get sign-off from all stakeholders once development and testing has been completed.\n• Write, monitor, and manage large scale system deployments.\n• Triage Cloud incidents and monitor errors from Confluent's Javascript monitoring service.\n• Triage bugs and troubleshoot production issues.\n• Participate in the code review processes.\n• Write tooling to improve day-to-day workflows.\n