Director, Fraud Prevention
Conduent
Director, Fraud Prevention
Conduent
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $123,750 - $165,000 per year
Job Level
Lead
About the role
- Define and own the operational process of investigation into fraud attacks, to rapidly understand attack vectors, vulnerabilities, and drive mitigation of systems, processes, and tools across our layered controls.
- Maintain a team of initiative-taking and skilled fraud investigation associates and will collaborate and partner closely with Fraud Operations to continually investigate and research suspected and confirmed fraudulent activity.
- Oversee fraud strategy deployments, continuous adaptation of trends, and overall effectiveness of the tool’s abilities to detect fraud.
- Report directly to the Director of Fraud Strategy and Analytics.
- Define and drive the reporting and analytics through detailed data analysis and investigation into suspected and confirmed fraudulent activity within our debit card programs.
- Provide structured and ongoing analysis of vulnerabilities, control weaknesses, and gaps to drive rapid mitigation and remediation of attacks, and to recommend action on significant risk issues, trends, loss events, and best practices.
- Build the process and tools to provide ongoing feedback loops into fraud and risk products, control frameworks, data instrumentation, and detection processes, to proactively influence priorities and roadmaps for improving our ability to protect clients.
- Participate in meetings with state representatives and investigators regarding fraud trends within their respective states.
- Construct reporting that provides early intelligence and data signals to use as indicators of progressive fraud trends.
- Define and monitor success metrics to ensure speed and effectiveness of investigations, and our ability to drive action based on investigation findings and incoming trends.
- Continuously monitor for emerging fraud trends using real-time data, including analysis of outliers in key fraud risk metrics.
- Identify patterns and anomalies within large datasets and make appropriate recommendations to mitigate risk.
- Make risk-based sample selections targeting high fraud risk files for review.
- Evaluate the efficacy of fraud detection and prevention tools and services through cost & fraud loss analysis.
- Conduct advanced analyses and act as a steward of prepared operations reports on data and trends; develop recommendations where applicable.
- Prepare monthly reports for Senior and Executive management regarding incoming trends, strategy effectiveness, and loss impacts.
Requirements
- Have 5+ years of financial services or fraud prevention experience.
- Bring 2+ years of leadership experience.
- Be able to solve complex problems; take a new perspective on existing solutions; exercise judgment based on analyzing multiple sources of information.
- Be able to conduct advanced analyses and steward prepared operations reports on data and trends; develop recommendations where applicable.
- Preferred: Hold a bachelor’s degree.
- Preferred: Show strong knowledge of the SAS analytics programs, ability to build reports, and set up recurring jobs.
