ConcertoCare

Analyst

• Optimize and enhance the electronic medical record (EMR) system functionality
• Serve as an internal subject matter expert on EMR platform and work cross-functionally to understand end-user needs
• Configure system settings, build custom forms, train end-users, develop reports, and implement workflows to improve clinical operations and data analysis
• Partner with physicians, nurses, and department heads to evaluate EMR functionality gaps and identify opportunities for optimization
• Lead the implementation and optimization of eCW features, including customization, templates, and reporting
• Provide training and support to end-users
• Collaborate with data engineering teams to improve the performance and scalability of reporting datasets

Senior Health Informatics Analyst

Manager

• The ConcertoCare Case Manager coordinates all aspects of a patient’s care (medical, behavioral, functional, and social) and serves as a patient advocate across the continuum of care in partnership with the patient’s providers and extended care team.
• Conduct initial intake calls as well as scheduled and urgent patient outreach based on individual patient’s needs and risk levels to review and update the care plan, monitor progress, ensure needs are met, and identify new areas of concern.
• Provide ongoing care coordination for an assigned panel of complex patients.
• Conduct needs assessments and develop plans of care in partnership with the rest of the patient’s care team.
• Ensure care is coordinated, patient-centered, and aligned with the needs and wishes of the patient.
• Support patients during care transitions, including outreach and assessment during and post hospitalization to ensure discharge needs are addressed, to facilitate provider follow-up, and to perform medication reconciliation.
• Identify and implement interventions and collaborate closely with ConcertoCare’s multidisciplinary team (providers, Director of Clinical Care, social work, behavioral health, and clinical pharmacy), external providers, and social service organizations to: (1) address gaps in care, (2) mitigate the risk of inpatient admissions, readmissions, emergency room visits and movement to an institutional setting, (3) and keep patients safely living in their desired and appropriate home environment.
• Identify and verify appropriate utilization of resources across the continuum of care.
• Actively participate in interdisciplinary care team huddles, and other clinical meetings.
• Participate in quality improvement and evaluation processes.
• Adhere to compliance policies, procedures, and standards of conduct including all applicable laws and regulations.
• Serve as a mentor for new hires and existing case management team members.
• Other duties as assigned.

RN Case Manager

Actuary

• Reporting directly to the SVP and Chief Actuary at ConcertoCare
• Responsible for a variety of exciting actuarial analytics
• Opportunities to design analytics and provide actuarial insights to the company’s executive team
• Conduct various essential duties and responsibilities in Medical Expense Reporting, Performance Measurement, Financial Forecasting, Pricing and Underwriting

Director, Actuary

Medical Director

• Deliver 'top of license' care through direct patient visits across home settings in the community
• Guide and inspire a team of field-based advanced practice clinicians to elevate clinical quality, performance, and outcomes
• Use data and KPIs as tools to achieve real, measurable change
• Build trusted relationships with key clinical and community partners, including SNFs, hospitals, and home health providers
• Support onboarding, mentorship, and ongoing performance development for APP team members
• Support value-based care initiatives executed by cross-functional teams

Senior Health Informatics Analyst

RN Case Manager

Director, Actuary

Assistant Clinical Director