Computershare UK

Backend Engineer

• work within an Agile environment to develop and support applications across the Computershare portfolio
• lead complex technology initiatives including those that are with companywide impact
• work on building entirely new technology platforms for our Corporate Trust Business line
• Applying knowledge of standards, policies, best practice, and organisational structure so that you can work both independently and collaboratively within your team and with key stakeholders.
• Providing informal guidance and share knowledge with colleagues to enable them to contribute to the team’s objectives.
• Ensuring the quality of tasks, services and information provided by your team
• Supporting the evaluation and resolution of technical challenges and blockers to minimise their impact on the team’s delivery and/or supported products.
• Identifying and supporting improvements and innovation in technologies/practices within your team that would benefit the business e.g. efficiency in the software development process or improved customer experience.

Senior Java Engineer

• Provide technical leadership and solution architecture oversight to our Application Software Development Agile team supporting 10+ major application capabilities within the Corporate Trust Technology team
• Work within an Agile environment to develop and support document platforms across the Computershare portfolio
• Lead complex technology initiatives including those that are with companywide impact
• Make decisions in developing best practices for engineering and technology solutions
• Effectively manage the team to deliver using a Scrum or Kanban model
• Recruit and develop individual team members to be part of our high-performing group
• Ensure the quality of tasks, services and information provided by your team
• Support the evaluation and resolution of technical challenges and blockers to minimise their impact
• Identify and support improvements and innovation in technologies/practices within your team
• Communicate effectively with a variety of technical and non-technical audiences

Lead Software Engineer – Java

Account Manager

• Manages and administers the most complex and largest accounts. Ensures accurate establishment, administration and operation of the accounts.
• Acts as a consultant to clients by providing guidance, and in-depth industry and product knowledge.
• Responsible for reading and interpreting complex trust and other legal documents in order to identify administrative requirements and responsibilities.
• Ensures compliance with regulatory and risk management policies.
• Acts as a lead to junior level account managers and participates as an expert on various business initiatives.
• Travel may be required.

Account Manager III

Consultant

• Promote a sustained quality and risk culture by delivering on day-to-day operational quality and risk activities.
• Manage day to day Enterprise Risk and Compliance obligations in accordance with the global framework, policies and process.
• Lead risk reviews and assessments (Risk Register, Risk Appetite, pRCSAs, FRCSA, Business Continuity).
• Consult on potential operational risks, applying risk management skills and analysis tools.
• Lead business continuity activities (BIA, risk assessment, plan, procedures….), coordinate testing, preparation of all internal and external required reporting and all continuous improvement of CCS ability to function seamlessly in a BC/DR situation, in line with corporate and global standards, policy and procedure.
• Support departments with findings and remediation plans.
• Ensure departments fulfill expectations and deliverables under the compliance management program.
• Manage any regulatory requirements and compliance reporting (Privacy, attestations…) as required by the Business Unit Risk and Compliance Officer.
• Foster relationships with peers, employees and managers to be able to coach and promote a quality and risk culture using effective change management strategies, training, and consultation.
• Collaborate with the departments to assess and remediate systemic process gaps and reduce risk and increase efficiency.
• Facilitate cross functional process reviews and mapping to drive process improvement and efficiencies.
• Streamline process and procedures regionally and globally to the extent possible.
• Coordinate with internal and external stakeholders to effectively manage customer assurance, third party audits, and relevant aspects of contracting.
• Play a supporting role to Sales and Client Services, coordinating compliance responses and creating QRCK related collateral to support service delivery.
• Lead and implement a regional knowledge management program, induction and CCS specific programs, that enable the continual improvement of all staff in skills and understanding relevant to their career path.

Senior Consultant

Solutions Engineer

• Responsible for providing solution design and architecture delivery within the Computershare technology team.
• Collaborate with operational stakeholders, enterprise architects, development teams and infrastructure providers.
• Drive technical strategies and ensure that the solutions meet the functional and non-functional requirements of the business whilst adhering to Computershare policy and standards.

Solutions Architect

Learning and Development

• Design, develop and maintain learning solutions for our CES applications, including eLearning, software simulations, how-to videos (screencasts), how-to guides, instructor-led training and certification exams.
• Facilitate virtual training sessions for our CES clients using Microsoft Teams.
• Develop performance-focused and appealing eLearning with Articulate Rise and Storyline including software simulations and assessments.
• Develop high-quality, easy-to-follow video screencasts using Camtasia or Articulate.
• Apply user experience (UX) and graphic design best practices to design solutions with intuitive navigation, engaging interfaces and appealing graphics.
• Continuously evaluate and improve learning experiences based on user feedback, data insights and performance metrics.
• Meet and effectively collaborate virtually with your global team on a weekly basis.

Learning Specialist

QA Engineer

• Implements and continually improves the automation framework and architecture.
• Writes and develops automation scripts on both Selenium Follows the Agile process fully
• Works with the delivery teams to deliver test automation targets and helps to create solutions to include automated non-functional as well as functional tests.
• Maintains a good awareness of business strategy, new products, platforms, tools and technologies and keep abreast of the technical strategy of our suppliers.
• Uses and leverages emerging technologies/practices such as Microsoft CoPilot, and propose improvements and inject new ideas whilst making the most of re-use and simplicity in solutions.
• Give project demos and ensures that test cases are always updated and current

Quality Engineer

• Building and maintaining key relationships across a client portfolio
• Leading and taking operational ownership of client relationships
• Managing overall client day-to-day relationship and acting as main contact
• Monitoring and prioritizing client requests
• Acting as Subject Matter Expert for clients, plans, product, and process
• Hosting and supporting regular client meetings
• Identifying opportunities for efficiencies and solutions

Business Analyst

• Partnering with product managers and project teams to define business requirements and to meet project objectives.
• Ensuring that requirements are within business standards and guidelines.
• Performing business analysis and administrative tasks to assist with enhancement and maintenance of applications.
• Managing risks associated with projects and scrum teams.
• Working with operations and technical teams to research and resolve production issues.
• Communicating, collaborating and negotiating with key stakeholders.
• Managing and prioritizing the scrum’s backlog and work with the team to plan stories for upcoming sprints.
• Documenting high-level requirements for further refinement, including preparation of user stories.

Senior IT Business Analyst

Financial Crime

• providing advice, guidance, and support to prevent and identify fraudulent activity
• conducting fraud monitoring and assessment of manual referrals
• overseeing investigations into potentially fraudulent activity
• preparing evidence packages for law enforcement and regulators
• maintaining accurate case management records and escalating high-risk cases

Senior Financial Crime Officer

Project Manager

• Manage multiple onboarding projects simultaneously. Maintain current MS Project plan and keep stakeholders informed. Facilitate and plan initial kick-off and weekly ongoing project meetings with client, counsel, and internal stakeholders to ensure implementation milestones are met to successfully complete the client onboarding. Ensure all legal, compliance, and regulatory appointment documentation is obtained timely and in good order such as legal Opinions, Board resolutions, Custody agreements, Plan documents, etc.
• Provide appropriate project guidance to Event Specialist and Data Analyst.
• Complete initial shareholder Welcome package mailing.
• Ability to work and speak professionally with all levels of customers both internal and external such as attorneys, CEO’s, CFO’s, Senior Managers, Sales Team, etc.
• Monitors and reports on progress of the project to all stakeholders and reports project progress, problems, and solutions to Onboarding Operations manager on a frequent basis.
• Coordinates and/or performs applicable set-up activities to all Computershare peripheral systems and coordinates shareholder selling activity where required in the process.
• Receive escalated deliverables from management prioritizing accordingly.

Transfer Agent Project Manager

Manager

• Administer and manage assigned deals, including actively managed portfolios with daily, time sensitive activity.
• Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
• Ensure cash and asset positions are updated daily within internal systems and tied out with clients.
• Act as primary point of contact for client communication and apply product knowledge to independently investigate and respond to routine client inquiries and requests.
• May assess unique requests and negotiate an agreeable completion timeframe for all stakeholders.
• Liaise with deal stakeholders and internal or external parties to promptly resolve all trade, funding, asset transaction or reporting issues.
• Be competent in core systems and assist with training junior team members and answering questions.
• Assist with contract review and negotiation identifying potential risks with operational requirements and proposing mitigating strategies to safeguard the company’s and our clients assets.

Portfolio Services Manager II

Security Operations

• Perform advanced triage, correlation, and investigation of alerts across multiple telemetry sources (SIEM, EDR, network, and cloud environments).
• Lead initial containment and investigative response activities with the SOC, ensuring smooth escalation to the CIRT function for full incident coordination.
• Act as the escalation point for SOC Analysts, validating alerts, refining detections, and ensuring appropriate prioritisation of security events.
• Maintain situational awareness of global threat activity, adapting monitoring logic and response actions to emerging risks.
• Coordinate and communicate with relevant stakeholders during major security incidents, ensuring timely updates and accurate documentation.
• Assist in post-incident reviews, identify root causes, and drive improvement actions across the SOC.
• Mentor and coach SOC Analysts, fostering technical growth and operational maturity.

Senior SOC Analyst

QA Automation Engineer

• Deliver the optimisation of existing and transition of new services into Computershare Technology Services Engineering department (CTO).
• Bring new ideas, changes and drive the technology and team forward.
• Contribute to discussions, generate new ideas and deliver value early and often throughout the process.
• Share your knowledge with other members of the build team to help meet sprint goals.

Automation Engineer

• Lead the day-to-day running of our fraud operations function
• Ensure effective prevention, detection, and investigation of fraud across Computershare
• Accountable for operational performance, team leadership, process optimization
• Delivering high-quality customer and stakeholder experience while minimizing fraud losses
• Manage and develop the fraud operations teams
• Oversee daily workflows, case queues, and service levels
• Monitor fraud alerts,
• Lead the response to emerging fraud threats
• Oversee routine fraud investigations
• Support the Head of Investigations with resources and analysis
• Assess and review controls owned by the FCU in the respective region
• Work closely with Risk, Compliance, Legal, Customer Operations, and Technology teams
• Recruit, coach, and mentor team members to build capability and resilience