Computer World Services

Full-stack Engineer

• Designs major computer systems
• Coordinates work on subsystems
• Oversees the integration of new applications with established systems and files
• Confers with assigned systems users and evaluates utilization to identify requirements modifications which will facilitate integration, increase efficiency, and/or reduce costs
• Investigates new procedures, equipment, and operating systems to determine their usefulness and applicability to operations
• Assists systems management in developing systems analysis standards and provides consultative direction to applications programmers, systems software engineers, computer center operations and user personnel in the planning and scheduling of systems projects which cross functional lines or are of the most complex nature.

Lead Engineer

IT Support

• Produces and maintains an enterprise architecture vision.
• Produces and maintains enterprise architecture principles and organizational standards.
• Tracks Inventories of major organizational assets and features, both current and target (aka "operating model").
• Tracks relationships between major organizational assets (aka "operating model")
• Produces and maintains the "transition plan" aka roadmap or modernization roadmap or transformation plan.
• Directs, supervises, or mentors others in performing enterprise architecture activities.
• Maintain a repository of these items.
• Support portfolio management of transformation programs and strategic planning, tying these together.
• Participates in or leads related governance activities.
• Participates in or leads related architecture maturity management activities and maintains the enterprise architecture framework(s).
• Participates in segment (line of business) and solutions architecture where needed.
• Analyzes current strategy, plans, transformational investments, business plans, portfolio and architectural information to determine if activities comprehensively support strategy and/or mission (alignment) and propose improvements.

Lead Architect – Systems/Enterprise Architecture

Business Analyst

• The Configuration Analyst & Change Coordinator is responsible for supporting the governance, quality, and operational execution of Configuration Management (CMDB) and Change Management processes.
• This role ensures the integrity, accuracy, and compliance of configuration data while coordinating and controlling the lifecycle of IT changes to minimize risk, disruption, and service impact.
• The position plays a critical control function within IT Operations and works closely with infrastructure, application, security, risk, and audit teams.

IT Configuration and Change Business Analyst

Analyst

• Provide technical and analytical support to the DISA Infrastructure Executive
• Perform cybersecurity standardization and risk management tasks
• Ensure cybersecurity baselines are developed and maintained across IE1 and IE6
• Contribute to risk analysis, accreditation, and reporting functions in support of CCRIs, SAVs, and other inspections

Cyber Risk Assessment Analyst

Infrastructure Engineer

• Designs major network infrastructure solutions
• Coordinates work on subsystems
• Oversees the integration of new network devices which increases efficiency and/or reduce costs
• Investigates new procedures, equipment, and appliances to determine their usefulness and applicability to operations
• Assists systems management in developing systems analysis standards and provides consultative direction to infrastructure designs, network engineering and planning and scheduling of projects which cross functional lines or are of the most complex nature

Security Engineer

• Ensure information systems compliance for the U.S. Customs and Border Protection’s Network Operations Center contract.
• Maintain system authorization packages and manage POA&Ms.
• Conduct vulnerability scanning and review Nessus findings.
• Support RMF activities and DHS 4300A compliance.
• Coordinate with the ISSM and security teams for incident response.
• Prepare FISMA, ISVM, and audit documentation.

Information System Security Officer – ISSO

Procurement

• Lead the Contracts and Procurement function company-wide, establishing policies, procedures, and internal controls aligned with FAR, DFARS, GSA regulations, and commercial contracting standards.
• Serve as the primary advisor to executive leadership on contractual risk, negotiation strategy, pricing structures, and regulatory compliance.
• Develop and execute departmental strategy to support corporate growth objectives, including prime contract expansion, GSA Schedule management, subcontracting strategy, and teaming structures.
• Provide executive oversight of all contracts from pre-award through closeout, including proposals, negotiations, award, administration, modifications, REAs, claims, and disputes.
• Direct procurement strategy and purchasing operations to ensure compliance with applicable regulations and internal policies.
• Ensure compliance with FAR, DFARS, GSA regulations, SBA regulations, and applicable federal and state contracting requirements.
• Build, mentor, and lead the Contracts and Procurement team, including hiring, training, performance management, and succession planning.

Director of Contracts – Procurement

Financial Planning and Analysis

• Lead analysis and develop pricing estimates to support new business proposals; make recommendations regarding pricing policies, processes, and strategies
• Establish PTW, perform competitive intelligence and market research (FPDS, historical bids, other sources), and recommend pricing posture
• Maintain and customize pricing models and pricing libraries; build competitive pricing databases from historical submissions and market data
• Lead pricing reviews with Executive Leadership; integrate direction on PTW and subcontractor strategies
• Develop and maintain a pricing schedule of events that aligns with the Shipley Business Development process, ensuring pricing activities stay synchronized with BD milestones, capture tasks, and proposal team workflows
• Review RFP/RFQ instructions, attachments, templates, and identify pricing-related risks and compliance issues
• Conduct salary surveys and import findings into pricing tools; perform market research by geography and labor category
• Work with Operations to define Bid LCATs and complete labor-category crosswalks
• Develop and validate BOE, LOE, indirect/wrap rate assumptions, and escalation logic; collaborate with Finance/Accounting to keep cost inputs current
• Prepare subcontractor pricing data-call packages; review initial and target rates; negotiate as necessary
• Prepare pricing-related government Q&A, validate assumptions, and author price narratives and BOE documentation
• Build government price files and cost-realism/sensitivity analyses; maintain audit-ready documentation for DCAA/DCMA requests
• Cross-check and validate final pricing submissions; ensure files are complete, compliant, and ready for “white glove” review and submission to customer
• Augment corporate Finance team when proposal workload is low

Senior Pricing & Financial Analyst

Network Engineer

• Provide Tier‑3/Tier‑4 engineering expertise for design, implementation, troubleshooting, and optimization of the HSEN WAN and HQ LAN‑A infrastructure, ensuring ≥ 99.5 % availability for critical services.
• Support configuration management, change control, security patching, and incident response across routers, switches, firewalls, VPN/DMVPN/SD‑WAN, wireless, and cloud network components.
• Design, build, and maintain a cloud infrastructure with a focus on network security that supports the organization's technology and business needs.
• Architect scalable, secure, and highly available cloud solutions, ensuring optimal performance and cost-efficiency in cloud environments such as AWS, Azure, and Google Cloud.
• Collaborate closely with other IT teams, stakeholders, and third-party vendors to deliver cloud-based infrastructure and services.

Senior Network Engineer

Manager

• Lead incident management and restoration efforts.
• Coordinate response teams during major outages or critical events.
• Ensure proper documentation, root cause tracking, and reporting.
• Liaise with CBP Incident Managers and senior leadership.
• Drive continual service improvement through process evaluation

Incident Support Manager

• Lead the Contracts and Procurement function company-wide, establishing policies, procedures, and internal controls aligned with FAR, DFARS, GSA regulations, and commercial contracting standards.
• Serve as the primary advisor to executive leadership on contractual risk, negotiation strategy, pricing structures, and regulatory compliance.
• Develop and execute departmental strategy to support corporate growth objectives, including prime contract expansion, GSA Schedule management, subcontracting strategy, and teaming structures.
• Oversee Mentor-Protégé and Joint Venture compliance, ensuring SBA and regulatory requirements are met.
• Provide executive oversight of all contracts from pre-award through closeout, including proposals, negotiations, award, administration, modifications, REAs, claims, and disputes.
• Lead high-risk or high-value negotiations with federal agencies, GSA contracting officers, prime contractors, and commercial clients.

Network Operations

• Lead Tier 1 operations during assigned 12-hour shifts in a 24/7 environment.
• Oversee incident intake, analysis, and escalation following ITIL procedures.
• Ensure adherence to service level agreements (SLAs).
• Maintain accurate shift logs and incident summaries.
• Mentor and evaluate Tier 1 personnel performance.

Network Operations Center (NOC) Lead

QA Engineer

• Ensure the integrity, accuracy, and reliability of data across systems by validating databases and data flows using Tricentis Tosca Test Data Management (TDM) or other government-directed tooling.
• Develop and maintain Data Quality & Management Test Plans and validate ETL/ELT workflows, data lineage, and transformation rules.
• Lead project team to deliver contracted services and effectively support the customer’s mission accomplishment.

Data Quality Engineer

Project Manager

• Directs daily staff and task activities to meet client work objectives, timelines, and requirements.
• Supervises assigned technical, non-technical, and administrative staff, including subordinate managers.
• Responsible for the delivery of quality task products, services, and deliverables through participation in reviews and audits.
• Serves as a liaison and focal point with clients to coordinate activities, negotiate tasks, and solve problems.
• Responsible for coordinating and monitoring subcontractor activities.

Project Manager – Team Lead

• Develop and maintain QA procedures for service delivery and releases.
• Support configuration and change management audits.
• Conduct reviews of performance data and documentation.
• Provide quality findings and recommendations to leadership.
• Ensure process alignment with ITIL and CBP quality frameworks.

Lead Engineer

Lead Architect – Systems/Enterprise Architecture

IT Configuration and Change Business Analyst

Cyber Risk Assessment Analyst

Infrastructure Engineer

Information System Security Officer – ISSO

Director of Contracts – Procurement

Senior Pricing & Financial Analyst

Senior Network Engineer

Incident Support Manager

Director of Contracts – Procurement

Network Operations Center (NOC) Lead

Data Quality Engineer

Project Manager – Team Lead

Quality Assurance Specialist