Computer World Services

Product Designer

• Own the overall aesthetic standard of the product: typography application, spatial rhythm, depth hierarchy, color restraint, icon quality, and component polish
• Ensure the product reads as a premium consumer tool — not a clinical health app, generic fitness tracker, or scaled-up spreadsheet
• Apply visual judgment to commercial surfaces (marketplace, subscription tiers, upsell moments) while maintaining trust in the system
• Build and maintain the authoritative Figma (or equivalent) design system: token library (colors, type ramps, spacing, radius, motion), component library, and identity cell documentation
• Design the identity recoloring moment in onboarding as the signature emotional beat of the product — a real-time ambient palette transition that feels intentional, earned, and beautiful
• Ensure the primary dashboard identity symbols function coherently as both the user's visual identity expression and the entry point to the AI coaching layer
• Ensure scoring loops, streak mechanics, and progression tier displays feel motivating and identity-consistent — not a generic gamification model
• Design and spec all animated moments, including the readiness score arc animation, the pre-launch cinematic welcome experience, identity ambient recolor, mission/achievement completion states, AI coaching insight reveals, and score/pillar change reveals
• Define motion standards for the full product: screen transitions, micro-interactions, press states, loading states, skeleton screens, empty states, and error states
• Produce implementation-ready motion specs for multiple devices: Bodymovin/Lottie files, timing curves, duration values, and engineering handoff notes
• Design action-oriented experiences that tell the user what to do next; every screen should have a clear direction rather than a passive display of data
• Translate complex biomarker, wearable, and AI-generated data into interfaces that are immediately readable and emotionally resonant — not dense, clinical, or overwhelming
• Design the dashboard priority engine as the product's daily engagement surface — one that feels like a coach, not a notification list
• Design an AI coaching modal as a distinct experience layer, and maintain high-fidelity designs across iOS, Android, and Web simultaneously (design once, build anywhere)
• Ensure a unified visual and interaction experience across iOS, Android, and Web — respecting platform-specific behaviors without fracturing the design system

Senior UX Interface Designer

Network Engineer

• Lead enterprise systems administration, network operations, and operations and maintenance (O&M) activities across the USMEPCOM enterprise.
• Serve as the contractor's service owner for enterprise infrastructure services and ensure systems consistently meet defined service level objectives.
• Plan, organize, and direct contractor personnel responsible for operations and maintenance of USMEPCOM-constructed networks.
• Provide technical leadership for Windows and UNIX/Linux operating systems, physical and virtual servers, databases, VMware ESXi environments, Storage Area Networks (SANs), collaboration tools, enterprise applications, and cloud infrastructure.
• Perform system-level configuration, validation, integration, and administration of enterprise hardware, software, operating systems, and infrastructure platforms while maintaining interoperability with existing legacy systems.
• Lead engineering development, infrastructure integration, interface design analysis, software and hardware testing, and enterprise systems implementation activities.
• Apply Risk Management Framework (RMF) security principles, practices, and procedures to maintain compliance with Department of Defense cybersecurity requirements.
• Lead the Outage Response Team (ORT) and direct all activities associated with enterprise outage response, incident management, disaster recovery, and Continuity of Operations (COOP).
• Serve as the primary point of contact during enterprise outages, coordinating response activities with Government leadership, vendors, DISA, external agencies, and other stakeholders.
• Coordinate, direct, and oversee outage resolution efforts while providing timely status updates to Government leadership throughout incident response activities.
• Develop, maintain, and regularly update enterprise outage response procedures, Incident Response Plans, disaster recovery documentation, and operational playbooks.
• Review Incident Response Plans quarterly to ensure system inventories, procedures, documentation, and operational processes remain current.
• Lead geographically dispersed teams responsible for enterprise infrastructure operations, systems administration, and network support.
• Monitor enterprise performance, availability, and operational health while proactively identifying opportunities for infrastructure improvements, automation, and operational efficiencies.
• Support cloud technologies, virtual desktop infrastructure (VDI), enterprise networking, firewall administration, secure communications, and enterprise modernization initiatives.
• Foster continuous improvement while ensuring compliance with Federal Government, Department of Defense, and enterprise IT operational standards and best practices.

Systems/Network Administrator Lead

Product Analyst

• Serve as Viction's primary liaison with external UX/UI, design, and development partners.
• Coordinate meetings, design reviews, action items, and deliverables.
• Review designs for usability, completeness, and alignment with product objectives.
• Clarify product requirements and coordinate issue resolution.
• Coordinate interoperability efforts with Epic, Oracle Health (Cerner), NextGen, athenahealth, eClinicalWorks, and other partners.
• Gather and document interface requirements.
• Evaluate APIs, FHIR, HL7, SMART on FHIR, OAuth, and related interoperability approaches.
• Support technical analysis and implementation planning.
• Develop QA strategies, test plans, test cases, and acceptance criteria.
• Coordinate User Acceptance Testing (UAT).
• Track defects and verify issue resolution prior to release.
• Evaluate automated testing tools and platforms.
• Develop automated regression testing strategies.
• Support testing across Web, iOS, Android, APIs, and future platforms.
• Recommend CI/CD quality improvements.
• Maintain product documentation and feature tracking.
• Support sprint planning and release readiness.
• Provide workflow analysis and product recommendations.

Product Analyst – UX, Quality, Integrations

Systems Engineer

• Manage, maintain, and troubleshoot Linux servers deployed in AWS across a mixed distribution environment, including Amazon Linux 2023, Ubuntu 22.04 and later, and Red Hat Enterprise Linux 8 and 9.
• Diagnose and resolve complex operating system, networking, storage, and performance issues across the server fleet.
• Make performance-based recommendations for server configuration changes to optimize workloads, cost, and reliability.
• Support and maintain Linux-based virtual desktop environments running on VMware and AWS WorkSpaces.
• Partner with end users and application teams to ensure a stable, secure, and productive virtual desktop experience.
• Develop, deploy, and maintain Linux operating system baselines aligned with Center for Internet Security (CIS) benchmarks.
• Collaborate with application owners to customize security baselines as needed to enable application functionality without compromising the organization's security posture.
• Perform enterprise-wide configuration management using Ansible.
• Author, maintain, and version-control Ansible playbooks used to define system baselines, configurations, and repeatable operational tasks.
• Work directly with application owners, developers, and analytics engineers to deploy, upgrade, migrate, and maintain applications running on Linux.
• Serve as a trusted infrastructure partner during application lifecycle events, providing guidance on Linux best practices.
• Develop and maintain monitoring solutions for servers across the enterprise to ensure maximum system uptime and rapid incident detection.
• Continuously improve alerting, dashboards, and observability to reduce downtime.
• Oversee regular and ad-hoc system patching efforts to ensure timely vulnerability remediation in accordance with organizational SLAs.
• Monitor and enforce patching requirements using AWS Systems Manager.
• Deploy and manage infrastructure using AWS CloudFormation and AWS Service Catalog.
• Contribute to and maintain reusable, standardized infrastructure templates that streamline provisioning and enforce compliance.

Systems Engineer – Level II, Linux Engineer

QA Engineer

• Analyze functional and non-functional requirements to define API and backend testing needs.
• Design and develop automated test scripts for REST, SOAP, and microservice interfaces.
• Validate API responses, payloads, and data integrity using Postman, Swagger, and SOAP UI.
• Execute integration and regression testing for backend systems.
• Build and maintain automation frameworks using Python, Java, or Groovy.
• Verify backend data using SQL (Oracle, PostgreSQL, MySQL).
• Troubleshoot API and data issues through log analysis and diagnostics tools.
• Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI).
• Support load and performance testing using JMeter or similar tools.
• Participate in code reviews and provide recommendations to improve automation coverage.
• Collaborate with developers, DevOps, and QA teams to ensure system quality and reliability.

Automation Tester

Administration

• Build, configure and maintain virtual machines, servers, and storage solutions.
• Assist in training junior employees.
• Provide diagnostics and technical resolution for any local or remote assets.
• Troubleshoot and resolve trouble tickets using ServiceNow.
• Provide outstanding service by interacting directly with customers seeking resolution.
• Communicate issues and recommendations back to leadership in a clear and concise manner.
• Document work to share with Storage and Virtualization team.

Storage and Virtualization Administrator – Intermediate

DevOps Engineer

• Responsible for the analysis, design, implementation, automation, security, testing, deployment, and lifecycle management of enterprise applications and supporting infrastructure within the NIEHS environment.
• Combine business systems analysis expertise with modern software engineering, infrastructure automation, cybersecurity, and platform operations capabilities to support secure, scalable, and highly available enterprise applications.
• Serve as a key contributor in integrating development, security, and operations practices throughout the Software Development Lifecycle (SDLC), ensuring compliance with Federal security requirements and supporting enterprise modernization initiatives.
• Work closely with software developers, database administrators, systems engineers, cybersecurity personnel, project managers, and business stakeholders to deliver secure, reliable, and automated application solutions supporting NIEHS mission requirements.

DevSecOps Engineer

• Serve as primary CONUS and global SME for LAN/WLAN/WAN operations
• Lead resolution of complex network issues across all OSI layers
• Provide advanced configuration, installation, and troubleshooting support
• Guide network design, implementation, and modernization initiatives
• Interface with Government, CSPs, GSPs, and external stakeholders
• Develop standards, policies, and technical procedures
• Perform performance analysis and proactive network optimization
• Ensure compliance with DoD/DHA security and architecture requirements
• Support firewall, VPN, IDS/IPS, and Zero Trust implementations
• Mentor and lead network engineering staff