Quality Assurance Specialist
Computer World Services
full-time
Posted on:
Location Type: Hybrid
Location: Ashburn • Virginia • United States
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About the role
- Develop and maintain QA procedures for service delivery and releases.
- Support configuration and change management audits.
- Conduct reviews of performance data and documentation.
- Provide quality findings and recommendations to leadership.
- Ensure process alignment with ITIL and CBP quality frameworks.
Requirements
- 8+ years in quality assurance or change/release management.
- Bachelor’s degree in IT or Engineering.
- ITIL v3 certification.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurancechange managementrelease managementperformance data analysisdocumentation reviewprocess alignment
Soft Skills
leadershiprecommendation skills
Certifications
ITIL v3Bachelor’s degree in ITBachelor’s degree in Engineering