Computacenter

Human Resources

• As the members of HR Helpdesk team, you will be able to find the best and the easiest solution for CC employee’s HR related questions and requires.
• Answering support queries via tools, phone and email, keeping daily contact with our employees calling from CC locations
• Resolving HR related issues which can occur in their total employee life cycle
• Providing technical support of HR self-service tools and systems
• Running HR admin processes belonging to HR helpdesk
• Advising employees on HR processes and policies
• Maintaining and improving employee satisfaction level

HR Administrator, English Speaking

Financial Planning and Analysis

• Providing financial, administrative and clerical support ensuring payments are completed.
• Process, verify and reconcile invoices in an efficient, timely and accurate manner.
• Monitoring and booking of incoming invoices via electronic system and workflow administration.
• Ensuring timely posting of incoming invoices, manually or improving the matching rate of electronic invoices.
• Customer service to vendors to ensure that requests for information are provided.
• Proactive issue resolution with internal departments.
• Providing input to support decisions which improve quality, cost and people engagement.

AP Financial Associate, English Speaking

Support Engineer

• Conduct thorough analysis of malware samples to understand their behaviour, functionality, and impact.
• Develop and implement strategies to detect and mitigate malware threats across various platforms and networks.
• Collaborate with the incident response team to investigate and respond to security incidents involving malware.
• Stay updated with the latest malware trends and techniques and contribute to the development of new detection and prevention tools.
• Prepare detailed reports on malware analysis findings and provide actionable recommendations to enhance security measures.

Technical Consultant – Malware Analyst

Project Manager

• Reporting to a Project Manager(s) and supporting them in the delivery of stand-alone projects or work streams
• Develop, build and maintain strong relationships both internally and externally to achieve project objectives
• Quickly learn and use tools and processes within the project efforts
• Produce management reports through relevant tools to provide up to date information on project progress
• Produce required project documentation to enable successful project outcomes
• Coordinate and plan resource requirements to ensure project outcome deadlines are adhered to
• Compliance with Projects Practice lifecycle to ensure best practice
• Responsible for projects between £300k - £800k services value
• Engage with other areas as required, including Consultancy, Engineering (TRG), Group Managed Services (GMS), Service Management and the sales team
• Minute taking, administration, scheduling and booking resources to support the Project
• Provide remote support to a project team from the CPMO
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

Associate Project Manager

Manager

• Lead and manage the delivery of run and change services to fulfill promises to customers
• Constantly drive improvement in service delivery
• Manage performance of internal and partner delivery teams
• Demonstrate understanding of impact on customers’ business and improvement processes
• Improve efficiency and effectiveness of delivery processes
• Identify risks in service delivery and take measures to eliminate or avoid risks
• Lead change for customers and support complex changes
• Work with senior delivery leads and account teams on engagement strategies
• Maintain positive relationships with senior stakeholders

Delivery Manager

Consultant

• You lead and support complex IT projects, including requirements and stakeholder management
• You advise, design and implement demanding projects together with the team
• You are the main point of contact for the client and monitor project effort and risks
• You work flexibly and independently — whether from our offices, at the client site or remotely
• You plan, design and run customer workshops and support acquisition and presales activities

Senior IT Consultant

• You take ownership of the Digital Sovereignty topic area at Computacenter and develop a clearly positioned, marketable portfolio.
• You consolidate the strategies of our Solution areas into an overarching sovereignty approach and ensure consistent alignment across the relevant domains.
• You combine regulatory requirements, customer needs and technological capabilities into concrete offerings that make us visible, relevant and compatible in the market.
• You lead the Digital Sovereignty Solution Group from a subject-matter perspective and continuously develop the target vision, priorities and positioning of the topic area.
• You work with Practice Leads and Solution Areas to develop a robust sovereignty portfolio and derive offering components, reference architectures and enablement content.
• You support Solution Sales & Development in strategically relevant opportunities and ensure the quality of solution architectures, argumentation and offer logic.
• You identify market opportunities, capability gaps and partner potential and translate these into concrete development and go-to-market measures.
• You represent Computacenter as a subject-matter voice for Digital Sovereignty at selected customer, partner and market forums.

Solution Manager – Digital Sovereignty

Analyst

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improving customer satisfaction level.

Romanian Speaking First Line Analyst

Cloud Engineer

• Architect and implement cloud-based systems using platforms like AWS, Azure, or Google Cloud
• Use Infrastructure as Code (IaC) tools to automate provisioning and management
• Implement and maintain security measures, including identity and access management
• Plan and execute migration of on-premises applications and data to cloud environments
• Configure auto-scaling, load balancing, and monitor resource usage for cost efficiency
• Develop and maintain continuous integration and delivery pipelines for cloud deployments
• Establish backup and recovery strategies to ensure business continuity
• Diagnose and resolve cloud infrastructure issues, providing support to development teams
• Maintain detailed documentation of cloud architecture, configurations, and processes

Consultant – Technology, Cloud Engineer

Security Engineer

• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers.
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team.
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers.
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner.
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts for any deviations from our cybersecurity policies and standards, exploring and advising on options for mitigation.
• Promote awareness of security issues and risks, to ensure our security principles are reflected in our service management goals.
• Support Lead CISM’s, making sure our security plans align to and support our customer obligations and needs.
• Support the Lead CISM’s, in proactively identifying, evaluating, and reducing account cybersecurity risks.
• Assure Computacenter managed 3rd parties and ISPs deliver in line with the Security Management Plan.
• Carry out contractual security compliance reviews on a regular basis.
• Support and conduct security incident exercises alongside customer and delivery teams.
• Assure security related changes to minimise risk to the customer and the business.
• Promote the adoption of cybersecurity policies and initiatives that improve our security maturity and ensure security is part of our account operations.
• Advise on projects or initiatives, to ensure cybersecurity risks are well managed in the delivery of change.
• Manage overall customer expectations in a complex or number of customers accounts and ensure key commitments are met.
• Ensure solutions are delivered that are consistent with the GIS Cyber Strategy and best practice.
• Provide support to other CISM’s, offering guidance and advise.
• Attain to goals that align with our mission, ensuring you are well-equipped with the skills and resources to achieve our objectives.
• Be an ambassador for the CISM team, encouraging teamwork, problem solving and sharing ideas.
• Support the effective completion of Cyber skills and capability mix in the team to meet business requirements.
• Support the review and refinement of the Services Catalogue, framework and processes for the Security Management functions.

Information Security Officer

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Play a key role in designing solutions for our enterprise customers consisting of large-scale Unified Endpoint Management (UEM) and End User Compute (EUC) solutions.
• Solution complex endpoint management solutions for our customers including end-to-end device lifecycle services.
• Support customer engagements at a senior level, identifying risks and ensuring robust, secure solutions.
• Understand industry-leading platforms like Microsoft Intune, JAMF, Workspace One, and Microsoft Endpoint Configuration Manager (MECM).
• Stay ahead of the curve - maintain technical certifications and stay informed of evolving market trends, tools, and security standards.
• Build trusted relationships with customers and key internal stakeholders.
• Embrace and support Computacenter’s mission and core values.

Chief Consultant – Device Lifecycle Management

• Customer Account Security Partnering (~ 40%)
• Provide key pre-sales support to the account team community.
• Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers
• Perform workshops and present Information Security services to significant key account customers in accordance with key account management or Sales Team
• Ensure and support the liaison to customer stakeholders and internal delivery units in the case of escalations or security incident investigation for customer-facing Information Security issues in your allocated customers
• Assist in ensuring all security-related remedial actions internally and externally are carried out in a timely manner
• Proactively engage the security risk management processes to assess and address any commercial or contractual impacts for any deviations from our cybersecurity policies and standards, exploring and advising on options for mitigation.
• Promote awareness of security issues and risks, to ensure our security principles are reflected in our service management goals.
• Support Lead CISM’s, making sure our security plans align to and support our customer obligations and needs.
• Customer Account Security Operations (~ 55%)
• Support the Lead CISM’s, in proactively identifying, evaluating, and reducing account cybersecurity risks.
• Assure Computacenter managed 3rd parties and ISPs deliver in line with the Security Management Plan
• Carry out contractual security compliance reviews on a regular basis
• Support and conduct security incident exercises alongside customer and delivery teams
• Assure security related changes to minimise risk to the customer and the business
• Promote the adoption of cybersecurity policies and initiatives that improve our security maturity and ensure security is part of our account operations.
• Advise on projects or initiatives, to ensure cybersecurity risks are well managed in the delivery of change.
• Manage overall customer expectations in a complex or number of customers accounts and ensure key commitments are met
• Ensure solutions are delivered that are consistent with the GIS Cyber Strategy and best practice
• CISM Team and Resource Management (~ 5%)
• Provide support to other CISM’s, offering guidance and advise.
• Attain to goals that align with our mission, ensuring you are well-equipped with the skills and resources to achieve our objectives.
• Be an ambassador for the CISM team, encouraging teamwork, problem solving and sharing ideas.
• Support the effective completion of Cyber skills and capability mix in the team to meet business requirements
• Support the review and refinement of the Services Catalogue, framework and processes for the Security Management functions

• Adopt an automation-first mindset: identify repetitive, high-volume or high-risk operational activities and convert them into repeatable automation workflows.
• Develop, maintain and improve network automation scripts, playbooks and workflows using Python, Ansible and REST APIs for activities such as configuration backup, compliance checks, pre/post-change validation, reporting and standard changes.
• Apply Infrastructure as Code principles to network configuration and operational artefacts, ensuring changes are version-controlled, peer-reviewed, tested and reusable.
• Support CI/CD for network changes by contributing to automated validation, linting, configuration testing, approval gates and controlled deployment pipelines before production rollout.
• Create reusable templates and self-service network capabilities for standard, pre-approved operational requests where appropriate.
• Use source-of-truth data, structured data formats and automation-friendly inventory models to improve accuracy, consistency and auditability.
• Build automated health checks, drift detection, compliance reporting and reliability controls to reduce operational risk and improve proactive monitoring.
• Collaborate with operations, engineering and tooling teams to embed backlog-driven delivery, Kanban ways of working and continuous improvement into network operations.

Senior Technical Analyst – Dev/NetOps

IT Support

• The Portfolio Manager will play a critical role within a dedicated sales team that generates and supports the assigned customer portfolio, including partnership with the Sales Director, Account Managers, Sales Operations, Solutions, and delivery leadership.
• Responsible for overseeing ongoing and planned opportunities, demand generation, and customer consumption of Computacenter’s Professional Services, Managed Services, and Technical Services solutions portfolio.
• Serve as the services and solutions leader for the assigned portfolio, supports solution costing, participates in pre-sales activities, and ensures portfolio, program, and project objectives align with strategic goals and are executed efficiently.
• Manage dependencies across active and planned projects, support optimal resource allocation and prioritization, provide governance reporting to the Internal Governance Board and Internal Senior Stakeholders, and act as an initial point of escalation for project-related risks, issues, and customer concerns.
• Oversee centralized management of the project portfolio, ensuring alignment with the dedicated sales team’s customer strategy and Computacenter’s strategic objectives.
• Identify, prioritize, authorize, manage and control projects within the portfolio.
• Develop and maintain a comprehensive portfolio roadmap and delivery vision for the assigned customer portfolio, including updated PPM reporting, key performance metrics, and capacity management across bookings, backlog, customer satisfaction, and utilization.
• Establish and maintain portfolio, program, and project governance practices that provide visibility into delivery health, financial performance, risks, issues, actions, decisions, dependencies, and customer outcomes.
• Prepare and present portfolio-level updates for the Internal Governance Board and Internal Senior Stakeholder reviews, ensuring reporting is accurate, action-oriented, and aligned to executive decision-making needs.
• Collaborate with the Sales Director, Account Managers, Solutions teams, and customers to understand strategic goals and translate them into an actionable services portfolio strategy.
• Facilitate formal criteria for opportunity pursuit leadership and participate in pre-sales activities alongside Sales and Solutions teams to evaluate, prioritize, and shape service solution engagements.
• Coordinate internal and external / partner resources to optimize project outcomes and value for customers.

Program/Portfolio Manager – IT Hardware, Datacenter Infrastructure

Compliance

• Own trade compliance for Computacenter’s India operations
• Map, classify and evidence every India flow
• Run end-to-end customs clearance for imports and exports
• Own SEZ movements
• Build and maintain documented, controlled standard operating procedures for the India flows
• Provide clear guidance to the business on Indian customs law, trade compliance practice and SEZ requirements

HR Administrator, English Speaking

AP Financial Associate, English Speaking

Technical Consultant – Malware Analyst

Associate Project Manager

Delivery Manager

Senior IT Consultant

Solution Manager – Digital Sovereignty

Romanian Speaking First Line Analyst

Consultant – Technology, Cloud Engineer

Information Security Officer

Chief Consultant – Device Lifecycle Management

Information Security Officer

Senior Technical Analyst – Dev/NetOps

Program/Portfolio Manager – IT Hardware, Datacenter Infrastructure

Trade Compliance Manager