ComPsych

Product Designer

• Lead, mentor, and support a team of 2+ designers
• Set the tone for design quality, craft, and collaboration
• Conduct regular design critiques and foster a feedback culture
• Hire and onboard additional design talent
• Architect and implement a comprehensive, scalable design system
• Establish and enforce design best practices, accessibility standards, and brand guidelines
• Create and maintain design documentation
• Serve as the internal Figma expert
• Train and upskill designers on advanced Figma capabilities
• Collaborate closely with Product and Engineering to integrate design into the product development lifecycle
• Act as a strategic partner to product managers and engineering leads
• Facilitate design reviews and align stakeholders

Design Lead

Consultant

• Be the point of contact for the Human Resources team regarding their inquiries for claims status, questions, expedited processing etc.
• Provide efficient and professional follow-up via phone or email to ensure the timely delivery of Human Resources inquiries
• Work with Account Manager to identify the Clients need and education on leave concepts
• Review imperfections in order to provide recommendations to the Operations team on training or CPP language in order to assist in reductions of imperfections
• Demonstrate respect, sensitivity, confidentiality, and understanding regarding the circumstances while maintaining professionalism at all times
• Provide immediate acknowledgment of email inquiry received and provide solution within 2 business days
• Participate in client facing meetings along with Account Manager
• Be the Operations subject matter expert regarding our processes
• If client is put into a Save for Letter Audit, facilitate audit and provide results
• Prioritize and organize daily responsibilities in order to meet all deadlines
• Engage in ongoing education and training around laws, policies and service delivery
• Create a white glove experience for the client
• Provide innovative ideas that can support the ongoing growth of the Absence Department
• Support Claims Operations
• Other Duties as assigned

Absence Claims Consultant

Medical Director

• Oversee the clinical quality, operational performance, and service delivery integrity
• Drive brand authority and commercial growth in international markets
• Represent ComPsych at international conferences and strategic sales opportunities
• Own the clinical quality framework for all global markets and manage intake operations
• Monitor outcome measures, KPIs, and quality standards for all services

Clinical Director – Global Operations

• Represent ComPsych as the primary clinical voice in global markets
• Collaborate with the Customer Success team during quarterly business reviews
• Provide clinical oversight for all international delivery partners

Account Manager

• Oversee and influence the overall customer satisfaction and profitability of assigned customers
• Implement and manage the effective delivery of your customers' programs including communication strategies, customer training, issue resolution and utilization reporting
• Demonstrate a thorough understanding of your customers' business, human capital and benefits concerns
• Retain and grow your book of business by meeting customer satisfaction ratings and identifying upselling opportunities
• Exercise independent judgement in assessing customer needs, identifying service gaps, and recommending appropriate solutions to enhance overall customer experience and engagement
• Manage complex customer issues and escalations, coordinating with cross-functional teams and utilizing independent judgement to determine solutions that balance customer needs and internal considerations
• Appropriately position ComPsych's value proposition with beneficial solutions to meet your customers' needs
• Establish and build strong working relationships with ComPsych’s business leaders and team members
• Identify and advance process improvements, knowledge sharing, and operational efficiencies to enhance overall service delivery
• Travel as necessary to meet with new and existing customers (approximate travel required is 25%)
• Perform other duties as assigned

Account Manager – Behavioral Health

Customer Support

🌐
Worldwide
❌ Jobs You've Hidden
⭐️ Saved Jobs
✅ Applied Jobs
✉️ Email Alerts
👤 Account
This job opening is no longer available.
Similar Jobs
Sales and Customer Support Specialist

🕒 February 6

FOUNDRY

1 - 10

🤝 B2B

🏢 Enterprise

Website
LinkedIn
All Job Openings

Sales & Customer Support Specialists at Foundry for Good helping nonprofits maximize their impact through software solutions. Establishing client relationships and managing sales cycles with effective communication.

🇵🇭 Philippines – Remote

💵 ₱80k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Representative

🕒 February 5

FarOutScout.com

1 - 10

🎯 Recruiter

🤝 B2B

Website
LinkedIn
All Job Openings

Customer Support Representative managing inbound customer calls for an AI platform in HVAC, Plumbing, and Electrical industries. Ensuring exceptional service and maintaining high customer satisfaction.

🇵🇭 Philippines – Remote

💵 $900 - $1.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support – Voice

🕒 February 4

Outsourcey

201 - 500

🤝 B2B

🛍️ eCommerce

Website
LinkedIn
All Job Openings

Customer Support role managing client communications and service scheduling. Working with a growing BPO based in the Philippines servicing clients primarily in the U.S.

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist – Workplaces, B2B

🕒 January 30

Clipboard Health

51 - 200

⚕️ Healthcare Insurance

🏪 Marketplace

Website
LinkedIn
All Job Openings

B2B Client Support Specialist providing support to workplaces, ensuring seamless customer experience and resolving issues. Working remotely while leveraging various tools to assist customers effectively.

🇵🇭 Philippines – Remote

💵 $12k - $18k / year

💰 $30M Series C on 2022-02

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

🕒 January 29

Veremark

51 - 200

👥 HR Tech

📋 Compliance

🎯 Recruiter

Website
LinkedIn
All Job Openings

Client Support Specialist supporting clients in background screening processes. Collaborating with teams in a remote-first environment to provide compliant and efficient service across global operations.

🇵🇭 Philippines – Remote

💰 Debt Financing on 2022-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Search More Customer Support Jobs
🌐
Worldwide
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Search
Search Jobs by country
Search jobs by city
Search jobs by job title
Search entry-level jobs
Search junior-level jobs
Search senior-level jobs
Search jobs by tech stack
Search jobs by contract type
Search remote internships
Search remote part-time jobs
Remote jobs Anywhere in the World
Companies Hiring Anywhere in the World
Companies Hiring Sales People Anywhere in the World
Companies Hiring Software Engineers Anywhere in the World
Resources
Advice
Tips for finding remote jobs
Interview questions and answers
Resume examples
Cover letter examples
Post a job
Affiliates
Privacy policy
Terms of service
Job board SEO course
AI Apply Copilot
OpenClaw job finder
Jobs by Country
Remote jobs anywhere in the world (Worldwide remote jobs)
Remote jobs United States
Remote jobs Australia
Remote jobs Brazil
Remote jobs Canada
Remote jobs France
Remote jobs Ireland
Remote jobs Germany
Remote jobs Netherlands
Remote jobs Spain
Remote jobs UK
Popular Jobs
Remote data analyst jobs
Remote customer support jobs
Remote executive assistant jobs
Remote marketing jobs
Remote product designer jobs
Remote product manager jobs
Remote project manager jobs
Remote recruiter jobs
Remote sales jobs
Remote software engineer jobs
Jobs by Type
Remote full-time jobs
Remote part-time jobs
Remote contract jobs
Remote internship jobs
Remote entry-level jobs
Remote jobs with no experience required
Remote junior jobs (1-3 years of experience)
Digital nomad jobs
Remote jobs with no degree required
Freelance remote jobs
Temporary remote jobs
Remote jobs hiring now
Stay at home mom jobs

Global Telecommunications Support Specialist

Administration

• Perform Excel-based tasks to support ad hoc requests, including data lookups, pivot tables, and other formulas
• Conduct basic data analysis to identify trends, validate data accuracy, and support business decision-making
• Manage the Reporting & Analytics inbox, including monitoring requests, prioritizing tasks, and routing inquiries to appropriate team members
• Execute recurring and ad hoc reporting processes (weekly, monthly, quarterly), ensuring accuracy and timely delivery
• Respond to and resolve higher-level Reporting & Analytics inquiries
• Maintain and update Reporting & Analytics standard operating procedures (SOPs) to ensure documentation is current and accurate
• Support cross-functional business initiatives, including customer-specific reporting and data projects
• Coordinate and schedule meetings, including preparing agendas and taking notes as needed
• Perform administrative and clerical functions, including document preparation, spreadsheet management, and creation of ad hoc reports
• Perform other duties as assigned

Data & Support Administrator – Absence

Administrative Assistant

• Provide comprehensive administrative support to the Customer Success Team
• Act as liaison between Customer Success, customers, and other internal departments when handling requests and inquiries
• Coordinate, schedule, and organize meetings and arrange travel accommodations and logistics, as needed
• Submit and reconcile expense reports accurately and in a timely manner
• Prepare agendas and take detailed, accurate meeting minutes for standing and ad-hoc meetings
• Draft, edit, and distribute emails, correspondence, memos, letters, and other communications
• Create and support the development of data visuals, presentations, and communication materials as requested
• Print, prepare, and organize materials for meetings and presentations
• Deliver clear, concise, and professional communications across teams
• Listen attentively during meetings and discussions and ask clarifying questions to ensure accurate documentation
• Perform data entry and maintain records using Microsoft Excel, Microsoft OneNote, and other business applications
• Coordinate Health Fairs for our customers across the United States
• Investigate and resolve customer concerns quickly and effectively in order to ensure client satisfaction
• Coordinate customer materials requests & efficiently control all inventory of materials
• Establish and build strong working relationships with other team members
• Responsible for filing, data entry, shipping, and special projects as requested
• Performs other duties as assigned.

Administrative Assistant – Customer Success

Human Resources

• Demonstrate expert knowledge and understanding of employment laws to exercise independent judgement and discretion when serving as the primary point of contact for assigned groups
• Support change management initiatives and cultural transformation efforts
• Develop and facilitate trainings on various topics
• Own updates to compliance related documents: including but not limited to the compliance spreadsheet, termination documents, as well as federal state, local and international employment regulations
• Collaborate with the CHRO and Senior HR Manager on complex HR related projects
• Assist with LinkedIn learning administration
• Mediate conflict and responds to urgent ER issues, in the absence of the Sr. HR Manager
• Ensure employment compliance and all company policies are administered accordingly.
• Maintain strict confidentiality, establishes trust and credibility, and act with complete integrity.
• Show strong attention to detail and capability to identify and define issues, collect data, establish facts, and draw valid conclusions that lead to recommendations and solutions to meet the needs of our fast-growing business.
• Collaborate with our leaders to improve work relationships, build morale, increase productivity and impact.
• Participate in the implementation of Human Resources policies, programs, practices, and processes and communicating so employees and managers clearly understand purpose and expectations
• Strengthen leadership effectiveness, by ensuring people leaders are demonstrating leadership competencies and modeling our fundamentals while developing and growing their employees.
• Ensure consistent interpretation of company policies and procedures, practices and principles relating to employee relations and risk management; counsel and advise management and recommend approaches to prevent and resolve problems.
• Deliver outstanding service at all times, including proactively anticipating needs, maintaining frequent and professional communication, and responding quickly to any questions, directives, or service requests.
• Perform other duties as assigned

Senior HR Business Partner

Customer Success Manager

• Responsible for leading, coaching, and developing a team of Account Managers; including setting goals, assessing performance, and driving professional growth
• Drive retention and growth across the book of business by proactively managing risk and identifying expansion opportunities
• Act as a leader sponsor in customer consultations, finalist meetings, and internal discussions
• Support team members in navigating complex inquiries, escalated issues, and multi-stakeholder customer environments
• Identify and implement process improvements that enhance service delivery, partner experience, and team efficiency
• Partner cross-functionally with Operations, Compliance, Product, and Sales to resolve issues and advance program goals
• Develop methods for improving customer success operational effectiveness and contribute to strategic planning
• Travel as needed to support partner and customer engagements, including mandatory kickoff events and other key business initiatives
• Perform other duties as assigned

Customer Success Leader – Absence

Product Manager

• Be a product thought leader for our mobile app including strategy, requirements, prioritization, and the roadmap
• Own and manage the product backlog including writing stories, mitigating risk, prioritizing effectively, and unblocking the team
• Synthesize market needs into product requirements and drive alignment with leadership on prioritization for the roadmap
• Adopt AI for research, requirements, and prototyping
• Lead workshops and other cross functional exercises to explore product opportunities
• Own the product roadmap for your business unit and execute with cross functional teams to deliver on it
• Articulate a compelling product vision and inspire cross-functional teams to rally around it
• Enable customer-facing teams with product knowledge and direction
• Engage with customers and lending product thought leadership in support of further product development, customer success, and business development activities
• Enable highest leverage work for yourself and others

Senior Product Manager – Mobile App

Analyst

• Develop and maintain short-, mid-, and long-term contact volume forecasts using historical data, trend analysis, and business intelligence
• Consolidate data from multiple systems to produce daily, weekly, and monthly standardized reporting across all established KPIs
• Build and maintain consistent, reliable dashboards that provide leadership with clear visibility into performance
• Identify emerging trends in KPIs and proactively surface insights to relevant stakeholders
• Conduct monthly variance analysis on plan vs. actual performance, identifying and quantifying root causes
• Evaluate the impact of historical seasonality drivers — including weather events, system outages, and product launches — and incorporate findings into future forecast models
• Keep WFM tools updated with current forecasts to ensure operational accuracy
• Identify and execute opportunities to automate reporting processes and enhance forecasting models
• Fulfill ad hoc reporting requests from leadership and clients with accuracy and timeliness
• Partner with cross-functional teams to align on forecasting assumptions, operational changes, and business priorities
• Perform other duties as assigned

Forecasting Analyst

Financial Planning and Analysis

• Telephonically act as an advisor/consultant providing financial resource guidance, resources and information to clients on a variety of issues including budgeting, debt management, taxes and retirement planning
• Ability to evaluate, troubleshoot, research and follow-up on client questions and concerns in a timely manner or period of time
• Analyzing financial information/resources and providing clients with financial strategies
• Work independently on tasks with the ability to foster a team environment in the sharing of knowledge and resources
• Participate or lead other special projects as assigned

Design Lead

Absence Claims Consultant

Clinical Director – Global Operations

Clinical Director – Global Operations

Account Manager – Behavioral Health

Global Telecommunications Support Specialist

Data & Support Administrator – Absence

Administrative Assistant – Customer Success

Senior HR Business Partner

Customer Success Leader – Absence

Senior Product Manager – Mobile App

Customer Success Leader – Absence

Forecasting Analyst

FinancialConnect Specialist