Compassus

Operations

• The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation.
• Responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders.
• Maintains full responsibility for all day-to-day functions related to patient/family care services and any/all issues related to assuring high care quality, services monitoring, services documentation thereof and maximum utilization of all care related resources and related costs.
• Maintains oversight and visibility as evidenced by onsite location visits weekly and documentation of onsite validation reports monthly.
• Responsible for managing the “Big 5” of programs in assigned area: pharmacy, medical supplies, durable medical equipment, mileage and labor.
• Ensures that productivity and performance standards are being met by all disciplines, by working closely with and through the supervising Hospice Director(s) of Clinical Services.

Multisite Administrator – Hospice Operations

Manager

• Connect hospitals with Home Health and Hospice teams for coordinated care.
• Lead implementation of care coordination activities for Home and Community Care services.
• Establish and maintain core relationships within the hospital system for collaboration.
• Ensure value-based operational direction and hospital leader participation in coordination activities.
• Participate in operational improvement meetings for all ministries within territory.
• Responsible for leadership and training of clinical liaison and CTA staff.

Care Liaison Manager

• Enable patients to spend quality time with their loved ones and doing the activities they enjoy
• Build trusting compassionate relationships with your patients and their families
• Empower caregivers by educating them on care for their loved one
• Collaborate with your care team to provide comfort, peace, and dignity

Hospice RN Case Manager

Therapist

• Deliver personalized care to patients with a wide range of diagnoses and disabilities within their homes
• Assess, treat, and consult to help patients reach their highest level of functional independence
• Completes comprehensive physical assessments and identifies a need for referral to additional appropriate clinical disciplines
• Performs patient tests, measurements, and evaluations
• Instructs patient and family in physical therapy procedures to be continued at home
• Supervises licensed physical therapy assistants and aides

Part-Time Home Health Physical Therapist

• Evaluate physical and functional status of the patient and caregiver
• Develop a therapy plan of care in collaboration with patients/families
• Provide patient/family education and counseling
• Teach home exercise programs and compensatory techniques
• Document assessments, interventions, and communications
• Communicate pertinent medical and clinical information to the team
• Participate in team reassessments and discharge planning
• Evaluate and assist in obtaining adaptive equipment
• Manage assigned caseload and communicate changes in Plan of Care

Home Health Occupational Therapist

Growth Marketing

• The Growth Analyst supports organizational growth by delivering clear, actionable insights through data and analytics.
• This role partners with cross‑functional teams and senior leaders to analyze business trends, develop dashboards and performance reports, and provide recommendations that drive strategic initiatives.
• Proactively monitor key performance indicators, assess business development outcomes, and support the execution of growth strategies.
• Collaborates closely with senior leaders to understand business opportunities/needs, develop value propositions, gather requirements, and create data-driven solutions.
• Iterates through the project management lifecycle to analyze, design, build, test, and deploy deliverables.
• Creates reports, visualizations, and dashboards.
• Proactively monitors and manages key performance indicators.
• Provides and supports regularly scheduled reports on performance and target goals based on trends.
• Analyzes business development efforts for desired outcomes.
• Utilizes analytical skills to query and interpret data, clearly articulate findings, and provide recommendations for action.
• Uses discretion and independent judgment to answer customer requests.
• Partners with subject matter experts and stakeholders to resolve problems.
• Supports applications used in the Growth process as needed.
• Performs other duties as assigned.

Growth Analyst

Clinical Operations

• Advises and collaborates with Hospice Program Management to address areas of improvement regarding clinical documentation and patient care.
• Partners with each program in assigned region to determine needs.
• Coordinates frequency of intentional site visits to meet the identified needs of each program and documents assessment and follow up plans for improvement.
• Maintains expertise in clinical knowledge of pain and symptom management and end of life care.
• Utilizes clinical knowledge to coach and mentor clinical leaders to drive clinical excellence and outcomes.
• Ensures training and education are provided at the program level by collaborating with hospice program leadership and the Hospice Director of Quality Outcomes.
• Develops, in coordination with Hospice Program Management, plans of correction in the areas of clinical compliance. Subsequently monitors the hospice programs execution of plans of correction.
• Reviews and recommends revisions to policies and procedures in accordance with updated state and accrediting body standards.
• Participates in governing body oversight to achieve excellence in quality and service.

Hospice Regional Executive – Clinical Operations

Director

• Responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation.
• Assess the quality of care provided to home health patients, families, and staff.
• Audit documentation, compile and review clinical performance data for quality and regulatory compliance.
• Participate in activities to support survey readiness and provide education to support clinical development.
• Own monthly Home Health Clinical Scorecard and ensure all reviews are completed and accurate.
• Analyze information gathered from audits and outcome data and share findings with home health leaders along with recommended solutions.
• Ensure QAPI is accurate and complete, compile quality data on quarterly basis and submit summary to Regional Executive of Clinical Operations for Governing Body reporting.
• Collaborate effectively with Home Health Regional Executive of Clinical Operations and senior leadership to assure clinical excellence.

Home Health Director – Quality Outcomes

Business Development Rep

• Responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy.
• Uphold the Code of Ethical Conduct and promote positive working relationships within the company, among all departments, and all external stakeholders.
• Responsible for identifying markets of opportunity and securing market penetration for Compassus.
• Partner with hospice program leaders in developing "Books of Business" and growth strategies.
• Participate in the recruiting, hiring, and training of new growth staff.
• Oversee hospice program growth, assist in ensuring the growth team's execution of the growth plan, and ensure the professional development of growth staff.
• Monitor all growth metrics, including contacts, closing, and conversions; communicate progress toward goals.
• Work closely with clinical leaders and team members and serve as growth resource to all staff.

Area Business Development Leader – Hospice, Sales Leadership Preferred

• Responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation.
• Responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities.
• Maintains full responsibility for all day-to-day functions related to patient/family care services.
• Maintains oversight and visibility as evidenced by onsite location visits weekly.
• Responsible for managing the “Big 5” of programs in assigned area: pharmacy, medical supplies, durable medical equipment, mileage and labor.
• Owner of Pre-Bill compliance and unbilled outcomes.
• Ensures that Hospice Directors of Clinical Services are monitoring and maintaining adequate care staffing as required.
• Ensures that productivity and performance standards are being met by all disciplines.
• Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met.
• Ensures that any/all care staff orientation/education requirements are met.
• Regularly participates in internal and external hospice care related education programs.
• Functions as an effective, positive and supportive senior member of the hospice management team.
• Coordinates closely with the Hospice Area Market Executive to set a clear, consistent, positive example of professional management.
• Coordinates, monitors and reviews activities and performance of all contracted, patient related, ancillary services.
• Recruits, hires, orients, supervises, coaches, and is responsible for the professional development of Hospice Director(s).

Hospice Area Executive of Clinical Operations

• Delivering comprehensive therapy services including assessment, intervention, care planning, implementation, and discharge planning.
• Evaluating clients' physical, cognitive, psychological, and perceptual functions to ensure they can safely and effectively function at home.
• Developing individualized plans of care in collaboration with patients and families.
• Identifying and making appropriate referrals related to medical, social, and emotional factors that impact care.
• Educating and counseling clients and families on treatment plans, safety concerns, and therapy goals within your scope of practice.
• Adapting equipment and therapy techniques to the home environment to promote safety and optimal function.
• Independently managing a caseload, scheduling and coordinating home visits, and working closely with the interdisciplinary team to ensure cohesive care.
• Organizing a weekly schedule that balances client visits and participation in required team meetings.
• Supervising and instructing Home Health Aides on care plans, including functional skills training and exercise programs.
• Providing supervision and case management for clients receiving care from Certified Occupational Therapy Assistants (COTAs), including completing every fifth visit.
• Delivering in-services to staff on new treatments or techniques.
• Completing documentation on the same day as visits, in line with agency guidelines and reimbursement requirements.
• Supporting the onboarding of new team members by introducing them to clinical practices in the home health setting.

Medical Director

• Supervises on-call nurses during weekend hours: planning, assigning, and directing work as outlined by program Hospice Director of Clinical Services (DCS) or Hospice Area Executive of Clinical Operations (ACO).
• Reads and incorporates into practice the requirements of the Hospice Conditions of Participation for Medicare, applicable accreditation standards, and state or other rules and regulations as applicable to the program.
• Oversees the consultative process between the on-call Medical Directors assisting in requesting appropriate care orders and attendance to identify patient needs if the patient’s attending physician is not available.
• Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care.

Hospice Director of Clinical Services

• Supervise patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care
• Support and manage Interdisciplinary Team (IDT) including scheduling, productivity, mentoring and monitoring, 1x1’s, pay practices and timekeeping
• Oversee the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT)
• Ensure adherence to the rules and regulations of state and federal regulatory agencies
• Attend/Lead Interdisciplinary Team (IDT) meetings
• Process EMR documentation workflow as needed

Hospice Registered Nurse Case Manager

• Responsible for overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities
• Maintains full responsibility for all day-to-day functions related to patient/family care services
• Responsible for managing the “Big 5” of programs in assigned area
• Owner of Pre-Bill compliance and unbilled outcomes
• Ensures that productivity and performance standards are being met by all disciplines
• Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met
• Regularly participates in internal and external hospice care related education programs
• Coordinates closely with the Hospice Area Market Executive to set a clear, consistent, positive, professional and empowering example of professional management
• Functions as an effective, positive and supportive senior member of the hospice management team
• Assures that the highest standards of hospice care are met for all vendor/physician interactions

Multisite Administrator – Hospice Operations

Care Liaison Manager

Hospice RN Case Manager

Part-Time Home Health Physical Therapist

Home Health Occupational Therapist

Growth Analyst

Hospice Regional Executive – Clinical Operations

Home Health Director – Quality Outcomes

Area Business Development Leader – Hospice, Sales Leadership Preferred

Hospice Area Executive of Clinical Operations

Home Health Occupational Therapist

Hospice Director of Clinical Services

Hospice Director of Clinical Services

Hospice Registered Nurse Case Manager

Hospice Area Executive – Clinical Operations