CommandLink

Full-stack Engineer

• Build and ship customer-facing product features from concept to production.
• Use Cursor or similar AI coding tools daily to accelerate development, refactoring, testing, and iteration.
• Design and implement AI-powered workflows, automations, and product features (including LLM integrations).
• Partner closely with Product, Design, and Leadership to shape requirements and technical direction.
• Own features and systems in production — including reliability, performance, and continuous improvement.
• Make pragmatic architectural decisions that balance speed, scalability, and long-term maintainability.
• Help define engineering best practices for an AI-first development culture.
• Mentor teammates and raise the bar for product-focused engineering.

Senior Software Engineer, Agentic Development Driven

DevOps Engineer

• Architect and manage highly available, secure, and scalable systems across cloud environments (Azure, AWS, or GCP)
• Design and implement robust CI/CD pipelines that accelerate developer productivity and enable rapid, safe deployments
• Drive infrastructure-as-code adoption (Terraform, Ansible, etc.) and automate repetitive processes across environments
• Define observability practices (metrics, logging, tracing) and proactively improve uptime, performance, and recovery
• Partner with security and engineering teams to enforce best practices for identity, access, secrets management, and compliance
• Be the evangelist for DevOps culture—mentoring engineers, influencing architectural decisions, and embedding DevOps principles across the org

Senior DevOps Engineer

Chief Technology Officer

• Own technology outcomes tied to revenue performance, with direct accountability for ARR growth, expansion, and retention metrics.
• Drive EBITDA performance through capital-efficient execution, increasing product velocity and output per team to deliver more revenue-impacting product to market faster—without linear growth in cost.
• Leverage an AI-forward development strategy, embedding AI-first thinking into how products are designed, built, and shipped.
• Lead AI-driven product innovation, delivering customer-facing AI capabilities with defined monetization, adoption, and margin improvement targets.
• Drive product execution against clear KPIs, including time-to-market, launch success, adoption, and revenue impact of new capabilities.
• Build a performance-oriented software engineering organization, with leaders and teams held accountable to operational KPIs such as uptime, scalability, security, and customer experience.
• Increase software engineering productivity and efficiency, measured through delivery predictability, cycle time reduction, and output per engineer, leveraging AI-assisted development and automation.
• Scale platforms and operating models to support growth while meeting enterprise-grade expectations for reliability, compliance, and global availability.
• Partner with Product, Sales, and Customer Success to align technical priorities with pipeline conversion, average deal size, and net revenue retention.

Chief Technology Officer – CTO

Accountant

• Record and reconcile Stripe transaction reports against internal billing systems.
• Retrieve vendor invoices from online portals and follow up with vendors to resolve missing/incorrect documentation.
• Assist with accounts payable invoice entry and payment runs.
• Support month-end close activities, including journal entries and balance sheet reconciliations.
• Ensure timely and accurate revenue and AR entries in compliance with ASC 606.
• Maintain accurate documentation and audit trails for revenue transactions and adjustments.
• Manage the fixed asset disposal process and maintain asset records.
• Support international payroll and benefit processes, including monthly reconciliation.
• Support preparation of financial statements, audit schedules, and internal reports.
• Ensure compliance with GAAP and internal financial policies.
• Identify and implement improvements in financial reporting and automation.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Analyst

• Audit telecom cost-of-service invoices using various data sources to ensure accuracy and compliance with vendor contracts and terms
• Maintain data accuracy in internal systems related to telecom services and associated costs
• Analyze data to identify discrepancies, cost anomalies, and opportunities for corrective actions or process improvements
• Manage and submit vendor disputes using appropriate internal systems and vendor processes
• Serve as a liaison between internal teams and telecom vendors to resolve billing and cost-related issues
• Track, document, and report on cost assurance activities, highlighting trends and areas of concern
• Support ad hoc projects and initiatives, as assigned

Telco Cost Analyst

• Build and maintain key features and services.
• Develop scalable, resilient backend components and intuitive frontend interfaces.
• Collaborate with peers across Product, Sales, Finance, and Vendor Management to deliver business-aligned solutions.
• Contribute to the design of event-driven, queue-based systems focused on reliability and fault tolerance.
• Write maintainable, testable code and participate in reviews to ensure quality and consistency.
• Support deployment, monitoring, and troubleshooting of platform services.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Full Stack Software Engineer – Internal Platform

Customer Success Manager

• Partner closely with CSMs on renewal strategy execution, ensuring timelines, pricing accuracy, and completeness.
• Build, maintain, and refine advanced Excel-based pricing models, renewal comparisons, and financial scenarios.
• Manage vendor quotes, serviceability checks, and tool submissions for renewal and expansion opportunities.
• Prepare customer-ready renewal summaries, pricing breakdowns, and comparison views that support confident decision-making.
• Track in-flight renewals, proactively flag risks, and ensure nothing slips through the cracks.
• Continuously improve renewal workflows, templates, and Excel models to support scale.
• Take on additional projects as needed to support Customer Success operations and organizational growth.

Sales Support Manager – Customer Success

• Design, build, and maintain core components of our Quote Engine in production.
• Develop scalable, concurrent, and resilient services using modern patterns.
• Collaborate with cross-functional teams (Sales, Finance, Vendor Management) to deliver features aligned with business goals.
• Implement event-driven and queue-based architectures with a focus on durability and fault tolerance.
• Contribute to operational excellence by writing observable, maintainable, and secure systems.
• Participate in code reviews, testing, and deployment to ensure high-quality releases.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Senior Full Stack Software Engineer, Quote Engine

Program Manager

• Drive vendor program operations by owning key processes, ensuring accuracy, and supporting cross-functional coordination
• Maintain vendor data and pricing including rate cards, lit building details, and global connectivity service information within internal systems
• Support commercial contracting by assisting with MSA and vendor agreement reviews and contributing to negotiations for favorable terms
• Manage international quoting workflows to deliver timely, accurate global connectivity pricing and evaluate potential new access providers
• Serve as a primary escalation point for vendor-related issues, coordinating resolution with service delivery and maintaining strong ISP/carrier relationships
• Develop and maintain KPIs and scorecards to analyze vendor performance, cost efficiency, SLA compliance, and process improvement opportunities
• Collaborate cross-functionally with operations, engineering, finance, and commercial teams to ensure alignment on vendor capabilities, pricing, and program initiatives

Vendor Program Manager

• Design, build, and maintain core components of our Quote Engine in production
• Develop scalable, concurrent, and resilient services using modern patterns
• Collaborate with cross-functional teams (Sales, Finance, Vendor Management) to deliver features aligned with business goals
• Implement event-driven and queue-based architectures with a focus on durability and fault tolerance
• Contribute to operational excellence by writing observable, maintainable, and secure systems
• Participate in code reviews, testing, and deployment to ensure high-quality releases
• Takes on additional responsibilities and projects as needed to support the success of the team and organization

Financial Planning and Analysis

• Design a modular, service-driven financial platform—billing, license management, and accounting—that can evolve with the business.
• Define and execute pragmatic migration strategies that move us from a fragile monolith to a modern stack—without breaking existing operations.
• Own the architecture for invoicing, payments, reconciliations, and revenue recognition that must be precise, reliable, and auditable.
• Architect integrations with ERP, payment gateways, and accounting platforms (NetSuite, QuickBooks, Stripe, Zuora, Chargebee, etc.).
• Engineer for consistency, reconciliation, and historical accuracy across complex transactional systems.
• Drive observability, performance, and security across all financial services.
• Work directly with Finance, Product, and Operations to ensure technology aligns with compliance, business velocity, and customer impact.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Staff Software Engineer, Billing & Financial Systems

• Help design the next-gen financial platform for billing, licensing, and accounting.
• Guide our move from a legacy PHP setup to a modern, service-based architecture.
• Build systems that handle invoices, payments, and revenue recognition — reliably and globally.
• Integrate with platforms like NetSuite, Stripe, QuickBooks, Zuora, and Chargebee.
• Ensure data accuracy, reconciliation, and auditability across all transactions.
• Set standards for performance, observability, and security across our financial stack.
• Work closely with Finance, Product, and Operations to turn business needs into scalable tech.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Staff Software Engineer

Engineering Manager

• Build and scale distributed engineering teams across regions, ensuring consistency in quality, culture, and communication.
• Drive a performance-driven playbook — setting clear goals, metrics, and accountability frameworks that help teams deliver with speed and confidence.
• Mentor and coach engineers and team leads, helping them grow into strong technical and people leaders.
• Create a culture of trust, innovation, and continuous improvement across diverse, international teams.
• Lead technical strategy and roadmap development, partnering closely with product, design, and operations to align on global priorities.
• Implement scalable processes for code quality, delivery, and system reliability as we expand into new markets.
• Stay hands-on enough to guide technical direction, architectural decisions, and engineering best practices.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

Senior Software Engineering Manager

Procurement

• Own end-to-end procurement strategy for bandwidth, last-mile services, and related technology services.
• Build and manage strategic relationships with global carriers, access providers, and technology vendors.
• Lead vendor onboarding, contract negotiation, pricing structures, and lifecycle management.
• Develop sourcing strategies that balance speed, scalability, cost efficiency, and service quality.
• Establish procurement processes, tools, and governance from the ground up.
• Support rapid infrastructure expansion, new market entry, and customer onboarding.
• Partner with Engineering and Product to align sourcing decisions with the product roadmap.
• Track vendor performance, SLAs, and commercial KPIs to ensure reliable delivery.
• Improve data quality, contract visibility, and procurement efficiency through automation and systems.

Director, Procurement

• Lead and develop a high-performing team, driving collaboration, accountability and operational excellence
• Manage and maintain accurate vendor information, pricing, and product offerings within CommandLink’s systems and proprietary quoting tools
• Negotiate and review Master Service Agreements (MSAs) and vendor contracts to secure favorable commercial terms, including payment schedules, service levels, and dispute resolution
• Maintain and update vendor data in the CommandLink platform, including lit building lists, rate cards, and contact information
• Lead and manage the international quote process, ensuring accuracy, responsiveness, and adherence to established timelines
• Research, evaluate, and engage potential new vendors; oversee onboarding to align with CommandLink’s strategic mission and operational standards
• Act as a primary escalation point for internal teams on vendor-related issues, fostering strong communication and resolution frameworks
• Establish and maintain regular business review cycles and relationship-building programs with key vendors
• Expand and manage vendor relationships outside the United States, supporting global growth initiatives
• Develop and maintain KPI reporting to track vendor performance, cost optimization, and process efficiency
• Recruit, train, and develop team members within the vendor management function.

Senior Software Engineer, Agentic Development Driven

Senior DevOps Engineer

Chief Technology Officer – CTO

Accountant

Telco Cost Analyst

Full Stack Software Engineer – Internal Platform

Sales Support Manager – Customer Success

Senior Full Stack Software Engineer, Quote Engine

Vendor Program Manager

Senior Full Stack Software Engineer, Quote Engine

Staff Software Engineer, Billing & Financial Systems

Staff Software Engineer

Senior Software Engineering Manager

Director, Procurement

Vendor Management Lead