Coins.ph

Risk

• Monitor and review flagged transactions on the shared TRMS platform, applying BR-specific risk context and regulatory knowledge.
• Investigate alerts generated by automated rules, assess their risk level, and make disposition decisions (escalate, close, or action).
• Collaborate closely with the PH-based TRMS team to communicate local risk patterns, provide feedback on rule effectiveness, and request tuning adjustments relevant to the Brazilian market.
• Prepare and file regulatory reports in accordance with COAF (Conselho de Controle de Atividades Financeiras) and other applicable Brazilian AML/CFT frameworks.
• Identify emerging fraud typologies and transaction patterns specific to the Brazilian market and document findings for the global risk team.
• Support the development and refinement of local risk policies and procedures, ensuring they align with both global standards and Brazilian regulatory requirements.
• Act as the first line of escalation for the BR operations team on transaction-related risk queries.
• Participate in periodic risk reviews, audits, and regulatory exams as needed.

Risk Associate – Transaction Monitoring

QA Engineer

• Responsible for **business testing** of payment systems, accounts, transactions, merchant backends and other products, including test case design, execution, defect tracking and regression verification.
• Participate in requirement and solution reviews, identify business risks, and ensure product quality and launch stability.
• Perform interface and functional testing, assist in locating production issues, and drive issue closure.
• Support **automation testing**, develop and maintain automated scripts to improve regression efficiency.

Compliance

• Lead the company’s overall compliance strategy, governance framework, and regulatory engagement.
• Serve as the primary liaison with BSP, AMLC, NPC, SEC, and other relevant regulators and stakeholders.
• Maintain strong and proactive relationships with regulators and ensure high-quality regulatory communication and responsiveness.
• Ensure ongoing compliance with:
• - BSP regulations,
• - EMI and e-money requirements,
• - payment services regulations,
• - AMLA requirements,
• - VASP guidelines,
• - consumer protection obligations,
• - sanctions requirements,
• - and other applicable laws and regulations.
• Lead regulatory examinations, audits, inspections, enforcement inquiries, and remediation programs.
• Drive timely and effective execution of regulatory commitments and corrective action plans.
• Provide regular compliance and risk reporting to executive management and Board committees.
• Own and continuously enhance the company’s AML/CFT, sanctions, and financial crime compliance programs across:
• - e-wallets,
• - domestic payments,
• - cross-border payments,
• - remittances,
• - crypto transactions,
• - and partner ecosystems.
• Ensure effective risk-based controls across both fiat and digital asset flows.
• Partner closely with Product, Engineering, Operations, Legal, Risk, and Commercial teams to support compliant product launches and business expansion.

Chief Compliance Officer – CCO

Graphics Designer

• Help us lead the development of our visual brand across channels and formats.
• Bridge the gap between product and brand experience, proactively help us strive for a higher degree of consistency across all media.
• Support the design teams growth, including mentoring other team members
• Conduct research on visual design trends, best practices
• Work across digital and traditional print media
• Collaborate closely with key stakeholders across the company, ranging from marketing to product, brand, etc.
• Help us establish design standards and build systems that allow us to move fast while maintaining the integrity of our visual brand/identity.
• Champion Design within the organization and proactively help us raise the bar for quality

Senior Multimedia Designer

Security Engineer

• Design, implement and maintain the Cybersecurity Policy, the Incident Response Plan, and the Cloud Services Contracting Policy, in line with BCB Resolution 85/2021 and BCB Resolution 520/2025.
• Oversee the protection of private keys and the custody architecture (cold/hot/warm wallets, MPC, multisig, HSM).
• Lead the security operations function (SOC/SIEM, threat intelligence, vulnerability management, pentests, red-team).
• Ensure timely reporting of relevant incidents to the BCB, ANPD (LGPD) and other authorities, and coordinate post-incident remediation.
• Manage third-party and cloud risk (vendor due diligence, contractual safeguards, BCB notification regime for relevant IT contracts).
• Integrate cybersecurity into the broader risk framework alongside the Risk, Compliance, AML and IT functions.
• Build and lead the cybersecurity team; embed a security-by-design culture.
• Represent the company before regulators, auditors and the Board on cybersecurity matters.

Director of Cybersecurity – Incident Response

Recruitment

• Lead the end-to-end recruitment process for corporate and business-related roles including Customer Experience, Operations, Finance, Marketing, Human Resources, Legal, Governance, Compliance, Risk, and other support functions. This includes sourcing, screening, interviewing, coordinating with hiring managers, and managing offers.
• Build and maintain a strong pipeline of qualified candidates through proactive sourcing strategies, networking, and talent mapping across various corporate functions.
• Screen and evaluate applications to identify candidates with the right competencies, professional experience, and cultural fit aligned with organizational goals and business requirements.
• Utilize multiple sourcing channels such as job boards, LinkedIn, employee referrals, and direct outreach to ensure a consistent flow of high-quality candidates.
• Collaborate closely with leaders across Customer Experience, Finance, Marketing, Compliance, Risk, Governance, Operations, and other business units to understand hiring needs, define role requirements, and develop effective recruitment strategies.
• Ensure a positive and engaging candidate experience throughout the recruitment lifecycle, from initial outreach to onboarding.
• Track recruitment metrics and provide regular hiring updates, insights, and recommendations to hiring managers and leadership.
• Support employer branding initiatives to position the company as an employer of choice within the fintech and corporate services industry.
• Assist in the development and improvement of recruitment SOPs and processes, ensuring documentation remains accurate and up to date.
• Perform other recruitment and HR-related responsibilities as assigned by the manager.

Recruiter

Manager

• Build and expand fiat payment offerings for our users in the Philippines and beyond by integrating with payment providers and banks
• Productize our payments solution (e-wallet, tokenized payments, crypto-to-fiat) for external partners
• Work with Engineering and Design to ideate, build and optimize user journey in the payments flow, as well as the backend flow/automation on order processing, settlement and reconciliation
• Own related operational metrics like payment conversion rates
• Work with internal (Finance, Operations, Compliance, etc.) and external (BancNet, PCHC, etc.) stakeholders to scale the business while managing operational efficiency
• Interface and assist external clients with API integration questions and troubleshooting

Junior Payments Product Manager

Financial Crime

• Own and drive the overall fraud prevention and AML strategy across fiat and crypto
• Design strategies across the full lifecycle: onboarding, login, fiat deposits/withdrawals, trading, and crypto transfers
• Identify and mitigate risks such as payment fraud, account takeover, mule activity, scams, and money laundering
• Build unified strategies that connect user behavior, transaction activity, and fund flows (fiat + on-chain)
• Balance risk control with user experience and operational efficiency
• Design and optimize risk strategies for fiat on-ramp and off-ramp flows (bank transfers, e-wallets, payment rails)
• Monitor and assess incoming and outgoing fiat transactions for fraud and AML risks
• Define review, approval, and escalation mechanisms for high-risk transactions
• Work closely with payment partners and internal teams to manage risk exposure
• Analyze and trace end-to-end fund flows across fiat and crypto
• Identify suspicious patterns such as layering, structuring, mule networks, and fraud-linked flows
• Make or guide decisions on account-level actions (e.g., allow, block, restrict, freeze, escalate)
• Build frameworks for consistent and explainable risk decision-making
• Leverage and optimize Elliptic to strengthen on-chain monitoring and AML capabilities
• Translate blockchain intelligence into actionable risk strategies (e.g., scam flows, high-risk wallets)
• Integrate Elliptic signals into internal systems for automated decision-making
• Evaluate other tools (e.g., Chainalysis, TRM) where needed
• Lead the design of scalable risk infrastructure, including rule engines, decision engines, and case management systems
• Build unified systems that support fraud, AML, and fund flow monitoring
• Drive real-time decisioning and reduce reliance on manual processes
• Identify emerging fraud and AML typologies using data analysis
• Define and track key metrics (fraud loss, detection rate, false positives, operational efficiency)
• Implement testing frameworks (A/B testing, rule tuning, segmentation)
• Build and lead teams across risk strategy, fraud operations, and AML operations
• Work closely with PH Risk & AML team for execution and local alignment
• Partner with Product, Engineering, Compliance, and Operations globally

Director, Risk Strategy – Fraud & AML, Fiat + Crypto

• Support the Chief Compliance Officer in ensuring overall compliance through training programs.
• Ensure employees understand policies and provide continuous learning on anti-money laundering policies and BSP rules.
• Develop training programs and materials for continuous education.
• Create training guides and facilitate customized trainings as necessary.
• Establish process documentation and review compliance documents regularly.

Compliance Training and Documentation Officer

• Project Management for Compliance-related matters globally
• Manage all Compliance Systems
• Develop, manage, implement, and maintain all Compliance Systems
• Ensure the alignment and completeness of IT Projects related to Compliance requirements
• Assist in creation/enhancement of Transaction Monitoring Alerts
• Data analysis for Compliance related matters
• Collect, analyze and interpret information and data to prepare recommendation
• Support internal and external audits and ad hoc information request related to IT Compliance
• Lead automation initiatives to improve processes and streamline Compliance operations
• Coordinate with other business units on Compliance-related matters
• Ensure that the IT Operations end-to-end processes are compliant and updated with relevant regulations
• Conduct IT Compliance testing

IT Compliance Officer

Account Manager

• Serve as a primary escalation point for complex customer concerns related to crypto transactions and account issues.
• Work closely with cross-functional teams to investigate and resolve customer issues efficiently.
• Oversee and support the handling of daily customer inquiries, ensuring accurate and professional responses.
• Monitor ticket queues and team performance to ensure service level agreements are met.
• Prepare weekly and monthly reports tracking team performance and operational pain points.
• Stay updated on new product features and train the team appropriately.
• Develop strategies to improve customer experience and support quality.

Account Management, Crypto Associate

• Identify and prioritize high-conversion activation zones based on foot traffic, user quality, and commercial potential
• Design and execute scalable activation playbooks across environments (transport hubs, campuses, retail, events)
• Plan and deploy field teams (staffing, shifts, scripts, training) to maximize conversion and efficiency
• Ensure consistent, high-quality execution across all activation sites
• Own and track key metrics: CAC (Cost per acquisition), Conversion rates (signup → KYC → deposit), ARPU and transaction behavior
• Analyze performance by location, staff, incentive, and messaging
• Continuously optimize deployment strategy to improve ROI and scalability
• Manage activation agencies and vendors, including negotiation, pricing, and performance accountability
• Collaborate cross-functionally with Product, CRM, Community, and Marketing teams to ensure seamless execution