Coins.ph

Controller

• Support monthly closing, account reconciliation, and preparation of financial statements.
• Prepare management reports, financial indicators, and variance analyses.
• Monitor revenues, expenses, and operational costs, identifying improvements.
• Ensure compliance with Brazilian regulations (BACEN and Receita Federal).
• Manage accounting of crypto-related operations, including settlements and FX variations.
• Maintain strong internal controls and data integrity across systems, need to keep a rigorous track on every transaction monitoring the counterparties and receipts/contracts to justify each of our transfers.
• Assist with budgeting, forecasting, and financial analysis.
• Reconcile on-chain/off-chain transactions and support cash flow monitoring.
• Prepare and submit ECD, ECF, and perform accurate tax calculations.

Controllership Analyst

Compliance

• External Onboardings: Manage partner integration processes to maintain the infrastructure required to deliver our services consistently, at competitive cost and with the desired breadth of scope.
• Internal Onboarding & Due Diligence (KYC/KYB): Execute end-to-end onboarding processes for retail users and corporate clients (institutional/B2B). Perform detailed verification of documentation, corporate structures, and Ultimate Beneficial Owners (UBOs).
• Background Checks & Screening: Conduct comprehensive background checks and screen against global sanctions lists (OFAC, UN, EU), PEP lists, and adverse media using specialized compliance tools.
• Enhanced Due Diligence (EDD): Lead investigations for high-risk customers or complex corporate structures and prepare risk assessment reports for senior management approval.
• Policy & SOP Development: Assist in drafting, reviewing, and maintaining AML/CFT (Anti-Money Laundering / Combating the Financing of Terrorism) policies, KYC/KYB manuals, and Standard Operating Procedures (SOPs), ensuring alignment with Brazilian legislation (e.g., Law 9.613/98, Central Bank Circular 3.978) and international standards.
• Audit & Monitoring: Support internal and external audits by preparing documentation, sampling, and process evidence. Monitor the effectiveness of onboarding controls and recommend improvements to the Compliance Officer.
• Regulatory Alignment: Stay up to date on local and international regulatory changes (BACEN, CVM, COAF) to ensure continuous adaptation of our verification processes.

Compliance Analyst

SEO Marketing

• Plan, develop and implement our SEO strategy to improve the overall marketing performance
• Work towards organic search optimization and ROI maximization
• Regularly perform thorough keywords research
• Identify key SEO KPIs
• Monitor redirects, click rate, bounce rate, and other KPIs
• Identify our users to better target identified users
• Identify problems and deficiency and implement solutions in a timely manner
• Suggest improvements for process and productivity optimization
• Work with web developers and marketing teams to properly implement SEO best practices
• Stay up to date with the latest SEO and digital marketing latest trends and best practices

SEO/SEM Generalist

Affiliate Manager

• Support Know Your Business (KYB) processes, including the review and verification of corporate documents to ensure compliance with internal standards and regulatory requirements.
• Maintain and develop effective working relationships with our integrated partners to ensure mutual growth and success.
• Help plan and implement strategies based on partner feedback to improve overall experience, ranging from operational processes to product enhancements.
• Work closely with internal teams to provide timely resolutions and data-driven recommendations for partner-related concerns.
• Handle daily customer concerns with professionalism, empathy, and clear communication to promote satisfaction and long-term retention.
• Perform other related duties and tasks as may be required from time to time in support of team and company goals.
• Take on ad-hoc projects as assigned to support strategic and operational initiatives.

Partner Solutions Associate

Public Relations

• Monitor Media Pickups and Mentions: Track and report on media coverage of Coins.ph. Maintain a database of media mentions.
• Collect and Analyze Data for CRM Initiatives:Gather and analyze data to support CRM strategies. Provide insights to improve customer engagement.
• Create Copies for Internal and External Materials: Draft and edit content for newsletters, press releases, and social media. Ensure content aligns with Coins.ph's brand voice.
• Conduct Market Research: Research trending web3, blockchain, and crypto topics. Provide summaries and reports on industry trends.
• Vendor and Event Coordination: Communicate with vendors and suppliers for events.
• Assist in IRL Events:Support the planning and execution of events. Ensure smooth event operations and positive attendee experiences.

PR Intern

• Advise and lead on EU licensing matters: EMI/CASP and MiCA licensing.
• Build relationships and execute plans relating to banking access, SEPA connectivity across jurisdictions.
• Evaluate regulatory stability, enforcement trends, and institutional responsiveness, and stablecoin and crypto-fiat policies.
• Build structured country comparison models for the purpose of making market-entry decisions.
• Prepare concise regulatory intelligence reports for internal stakeholders.

EU Regulatory Affairs and Licensing Manager

• Advise on EU financial and fintech regulations, including EMI, CASP/MiCA, SEPA, and crypto frameworks.
• Advise and lead on EU regulatory matters: EMI/CASP and MiCA licensing.
• Advise on country-level regulatory landscapes, license timelines, and enforcement trends.
• Translate complex product structures and regulatory requirements / framework into clear, practical recommendations for business and product teams.
• Review commercial contracts and transactional agreements.
• Support internal teams in preparing for license applications and regulatory engagement.

EU Product and Regulatory Lawyer

Account Manager

• Identify, approach, and onboard new merchants across various industries in Cebu and/or Davao to use our payment solutions (e.g., POS terminals, QR payments, e-wallets).
• Build and maintain strong relationships with existing merchants in your assigned area to drive usage, retention, and satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate closely with internal teams (product, tech, and operations) to ensure seamless onboarding and integration.
• Act as the main point of contact for merchant inquiries, support, and issue escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth within your territory.
• Stay updated on industry trends, competitor activities, and customer needs in the local payments and fintech space.

Account Manager – Local Payments

• Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e-wallets).
• Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
• Act as the main point of contact for merchant queries, support requests, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
• Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.
• Has experience in handling regional accounts such as North America, Latin America, EMEA, and Asia-Pacific.

Account Manager – International Remittance

• Manage and grow key merchant accounts by providing tailored payment solutions that drive transaction growth, retention, and satisfaction.
• Identify, approach, and onboard new strategic merchants across various industries in Cebu and Davao.
• Build and maintain strong relationships with C-level executives and key decision-makers, ensuring alignment between partner objectives and Coins’ business goals.
• Negotiate merchant discount rates (MDRs), commercial terms, and partnership agreements to achieve win-win outcomes.
• Lead regular business reviews to assess performance, resolve issues, and uncover new partnership opportunities.
• Plan and lead partner conventions, financial literacy sessions, and trade activations to strengthen brand presence and engagement.
• Collaborate with internal teams (product, tech, operations, and marketing) to ensure seamless onboarding, integration, and campaign execution.
• Execute regional and nationwide marketing and partnership initiatives to drive visibility, transaction volume, and merchant engagement.
• Support the development and implementation of growth strategies that enhance Coins’ market position in the payments and fintech sector.
• Monitor and analyze account performance, transaction trends, and portfolio growth.
• Deliver actionable market insights and performance reports to support data-driven decision-making.
• Track industry developments, competitor activities, and customer needs to identify business opportunities and risks.

Senior Account Manager – Local Payments

• Grow the merchant base by identifying and engaging online merchants.
• Drive partnerships and conduct product demos to showcase payment solutions.
• Manage the full sales cycle from prospecting to deal closing.
• Support onboarding, helping merchants integrate Coins.ph payments.
• Build strong relationships with online merchants, ensuring satisfaction.
• Track results, exceed sales targets, and provide market feedback.

Account Manager – Online Enterprise

Solutions Engineer

• Oversee and drive the end-to-end onboarding process for all business partners and clients, focusing on KYB and KYC compliance.
• Manage a team of specialists and work cross-functionally to ensure onboarding operations meet internal standards and regulatory requirements.
• Serve as the primary point of contact for partner-related onboarding concerns, resolving issues in a timely and high-quality manner.
• Act as a liaison between partners and internal teams to resolve escalated or complex concerns.
• Identify inefficiencies and implement continuous improvements in the onboarding journey.

Partnership Solutions Manager

• 识别、接洽并成功引入各行业的新商户，推广我们的支付服务（如 POS 终端、二维码支付、电子钱包等）。
• 建立并维护与现有商户的稳固关系，提升交易量、客户留存率和满意度。
• 协商商户折扣率（MDR）、商业条款及服务协议。
• 与内部团队（如产品、技术、运营等）紧密合作，确保商户顺利上线并完成系统对接。
• 作为商户的主要联系人，处理咨询、支持需求和问题升级。
• 监控账户和整体商户组合表现，跟踪交易量并识别业务增长机会。
• 及时了解支付和金融科技领域的行业趋势、竞争对手产品和客户需求。

客户经理 – 支付服务

• Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e-wallets).
• Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
• Act as the main point of contact for merchant queries, support requests, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.
• Stay informed on industry trends, competitor offerings, and customer needs within the payments and fintech space.

Senior Account Manager – International Remittance

Operations

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Serviços financeiros • Filipinas • Blockchain • Mercados emergentes • Transferência de dinheiro

Coins. ph é a principal exchange de criptomoedas nas Filipinas, oferecendo uma plataforma simples para comprar, vender e armazenar criptoativos. 

Com uma base de usuários que supera 16 milhões, a Coins. ph disponibiliza serviços como pagamento de contas, trading de nível profissional via Coins Pro e conteúdos educacionais por meio da Coins Academy. 

Licenciada pelo Bangko Sentral ng Pilipinas (Banco Central das Filipinas), a Coins. ph é uma porta de entrada segura e acessível para pessoas físicas e empresas no país participarem de negociação e pagamentos com criptomoedas. 

Como parceira oficial de cripto da Philippine Basketball Association (PBA), a Coins. ph está comprometida em fomentar a inovação tanto no esporte quanto no setor de cripto. 

201 - 500 funcionários

Fundada em 2014

💸 Finanças

💳 Fintech

₿ Cripto

💰 $30.000.000 Series C em 2022-05

Analista de Operações Júnior

23 minutos atrás

🇧🇷 Brasil – Remoto

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

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Descrição

• Apoiar as operações do dia a dia em múltiplos departamentos, incluindo entrada de dados, gerenciamento de dados de BPO e coordenação interna entre equipes
• Inserir e gerenciar dados com precisão em diversas plataformas, garantindo integridade e atualizações em tempo hábil
• Supervisionar e gerenciar processos de dados terceirizados e colaborar com parceiros de BPO para manter qualidade e eficiência
• Manter e atualizar páginas no Confluence com informações operacionais relevantes e organizar a documentação
• Oferecer suporte ao trading desk em tarefas operacionais e auxiliar na preparação e execução de operações de negociação
• Atuar como principal ponto de contato (POC) para equipes internas em consultas operacionais e facilitar a comunicação entre departamentos
• Auxiliar na criação e coordenação de materiais de design operacional em conjunto com a equipe de design
• Apoiar os processos de onboarding de novos clientes e colaboradores, garantindo o fornecimento de documentação e materiais de treinamento
• Fornecer suporte de tradução para comunicações quando necessário
• Auxiliar a equipe de suporte ao cliente (customer support) na resolução de questões operacionais e garantir a satisfação do cliente
• Apoiar operações de transações P2P para garantir o processamento fluido dentro da plataforma

🎯 Requisitos

• Candidato em nível júnior (Especialista de Operações Júnior)
• Fortes habilidades de organização
• Atenção aos detalhes
• Vontade de aprender e crescer em um ambiente fintech
• Capacidade de realizar entrada de dados com precisão em várias plataformas
• Experiência ou capacidade para gerenciar processos de dados de BPO e colaborar com parceiros de BPO
• Familiaridade com Confluence ou habilidade para manter a documentação
• Capacidade de apoiar tarefas operacionais do trading desk
• Atuar como ponto de contato interno para dúvidas operacionais e coordenar entre equipes
• Auxiliar no onboarding de clientes e colaboradores e fornecer a documentação e materiais de treinamento necessários
• Fornecer suporte de tradução para comunicações internas e externas quando necessário
• Auxiliar o suporte ao cliente na resolução de questões operacionais
• Apoiar operações de transações P2P (peer-to-peer)

🏖️ Benefícios

• Colaborações significativas — O candidato selecionado trabalhará de forma multidisciplinar com outras equipes relevantes para realizar implementações que melhorem e impactem positivamente a experiência do cliente.
• Crescimento escalável — Faça parte de uma organização em rápido crescimento com visão de expansão além da região APAC, oferecendo oportunidades de desenvolvimento de carreira.
• Espaço para boas ideias — Transforme suas ideias em mudanças significativas! A cultura da Coins valoriza novas ideias embasadas em dados para gerar impacto.

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Junior Operations

Security Operations

• Lead security monitoring operations for cryptocurrency exchange infrastructure, trading platforms, and digital wallet systems
• Oversee real-time analysis of security events, alerts, and anomalies across blockchain networks, trading engines, and customer-facing applications
• Coordinate incident response activities for security breaches, suspicious trading activities, and potential fraud attempts
• Manage and optimize SIEM platforms, security orchestration tools, and automated response systems
• Develop and maintain security playbooks specific to cryptocurrency exchange operations and digital asset protection
• Monitor dark web marketplaces, criminal forums, and threat actor communications for indicators targeting cryptocurrency businesses
• Conduct tactical, operational, and strategic threat assessments specific to digital asset platforms
• Develop threat intelligence feeds and indicators of compromise (IoCs) relevant to cryptocurrency security
• Design and implement comprehensive insider threat detection programs tailored to cryptocurrency exchange environments
• Lead incident response efforts for security breaches, fund theft attempts, and system compromises
• Conduct digital forensics investigations on cryptocurrency-related security incidents
• Coordinate with law enforcement, regulatory bodies, and external security firms during major incidents
• Create post-incident reports and recommendations for security improvements

Senior SOC Engineer

Marketing

• Campaign Execution Support: Assist in the setup, execution, and day-to-day management of marketing campaigns across various channels, including email, social media, digital advertising, and web.
• Content Coordination: Help coordinate the creation and scheduling of marketing assets, including working with designers on graphics, drafting copy for social posts and emails, and updating website landing pages.
• Social Media Management: Support the management of our social media presence by scheduling posts, monitoring engagement, and helping to build our online community.
• Reporting & Analytics: Help track campaign performance metrics (e.g., open rates, click-through rates, conversion rates). Pull reports and provide basic analysis to help the team understand what’s working.
• Administrative Tasks: Provide crucial administrative support for the marketing team, including organizing project files, managing the campaign calendar, and coordinating meetings.

Marketing Campaign Executive – Junior/Middle

Frontend Engineer

• Communicate with product owner and UX designer to understand requirements
• Make appropriate design and architecture trade-offs for new features
• Code with the latest version of JavaScript frameworks to build high-quality products
• Review code with peers to surface design and implementation issues
• Identify risks and dependencies in development life cycle
• Write unit test and automated functional test for features
• Account for the performance, operation and serviceability of user experience
• Learn cutting-edge technologies and evaluate if our system can benefit from it.
• Innovative attitude is very welcome during our daily work.

Web Engineer, Payment

Global Tax Manager

Backend Engineer

• Develop and maintain payment system core processes, anti-loss solutions, connect with foreign channels, collaborate and take ownership.

Senior Java Engineer, Payments

Product Designer

• Lead the experience strategy and design direction across digital products (App + Web).
• Analyze user journeys to identify and improve key touchpoints.
• Collaborate closely with product, engineering, and design teams to ensure delivery.
• Balance business objectives with user experience, ensuring consistency and refinement.
• Monitor industry trends and competitor experiences, and propose actionable improvements.

Senior UX Designer

• Own the overall UI visual quality and consistency across all digital products (App + Web).
• Deliver high-fidelity, polished interfaces aligned with design direction.
• Apply and maintain the existing design system for consistency.
• Collaborate with product, engineering, and other designers to ensure high-quality delivery.

Product Designer, Visual

Content Marketing Manager

• Own UI copywriting to align with brand voice and UX goals.
• Collaborate with design, product, and marketing to improve user communication.
• Deliver clear, concise, and context-appropriate copy for different scenarios.