Cobalt

Account Executive

• Own and manage a defined territory of strategic enterprise accounts, with a mandate to land new business and grow existing accounts.
• Conduct deep account research to uncover whitespace, map buying centers, and identify stakeholders in security, product, IT, and engineering.
• Develop and execute tailored territory plans and account strategies to drive multi-threaded engagement across key accounts.
• Meet with customers and prospects in person to build trust, advance deals, and unlock new opportunities.
• Collaborate with Cobalt’s Customer Success, Solutions, and Channel teams to create value at every stage of the customer lifecycle.
• Leverage partners and ecosystem relationships to accelerate pipeline creation and influence opportunities.
• Maintain rigorous pipeline hygiene and forecasting accuracy.
• Contribute to continuous process improvement by sharing insights and feedback from the field.

Enterprise Account Director

Security Engineer

• Reporting to the CTO and leading Cobalt’s Offensive Security Research & Community (R&C)
• Set and execute strategy for recruiting, engaging and retaining experts in offensive security across the globe
• Own the guidelines and execution methodologies for security services to continue offering high quality results
• Work with product management to determine security tools and intelligence sources to incorporate into the platform
• Work with the Cobalt Core to conduct novel security research and coordinate responsible disclosure
• Incubate and develop new offensive security services leveraging the platform and community
• Represent Cobalt at industry conferences and customer events
• Engage tirelessly with a global community of ethical hackers and in-house security consultants

Director of Offensive Security Research and Community

• Sell Cobalt's Offensive Security offerings and platform to the SMB market
• Manage the entire Sales Cycle in the assigned Northeast territory
• Prospect, manage, develop and close a continuous pipeline of opportunities
• Conduct demo meetings and sales meetings with prospects as required
• Create pipeline and sign new customers
• Maintain and improve existing practices, processes and tools
• Conduct sales projections and undertake sales reporting to management
• Maintain customer relationships and be responsible for customer expansion in tandem with the CSM team
• Collaborate with sales team, receive training, and pursue career advancement opportunities

Account Executive, SMB

Customer Success Manager

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, driving increased growth, and satisfaction
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
• Develop, prepare, and nurture customers for advocacy
• Build successful security testing programs for our customers
• Act as the voice of the customer internally to advocate customer’s needs
• Monitor day-to-day service execution and customer satisfaction
• Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
• Manage annual renewal process for customers to assure uninterrupted product use.
• Work to identify and/or develop upsell opportunities
• Program manage account escalations
• Interface with internal and external C-level executives
• Team directly with Sales to build a great customer experience

Enterprise Customer Success Manager

Chief Technology Officer

• Manage and maintain executive calendars (CEO, CTO, SVP of Product), including internal and external meetings
• Maintain Executive Leadership Team, CTO, Product, and other key leadership calendars
• Coordinate and schedule ad-hoc executive and team meetings as needed
• Manage executive travel planning and itineraries
• Oversee expense reports and billing approvals for executives
• Plan and coordinate company-wide and team specific events, including offsites, all company meetings, and Board Meetings
• Support executives’ weekly meetings: build agendas, capture action items, follow-ups, and key decisions
• Ensure executives are added to relevant function meetings on a quarterly cadence
• Assist executives with crafting communications for internal and external stakeholders
• Maintain internal communication hubs, Resource Hubs, Company Calendar, and Company Meeting Hubs
• Manage Company Workspaces via the company intranet
• Assist with onboarding new hires when needed
• Coordinate ad-hoc meet-ups for employees when senior executives are involved
• Support special projects and tasks for CEO, CTO, and SVP of Product

Executive Assistant to CEO, CTO and SVP of Product

• Own overall relationship with assigned clients, including adoption, retention, growth, and satisfaction
• Establish a trusted/strategic and consultative advisor relationship with each client and drive continued value of our products and services
• Develop, prepare, and nurture customers for advocacy
• Build successful security testing and cybersecurity service programs for our customers
• Act as the voice of the customer internally to advocate for their needs
• Monitor day-to-day service execution and customer satisfaction
• Balance consultative strategic planning with tactical execution to help customers design long-term security roadmaps while driving near-term results
• Work with customers to establish critical goals and KPIs, and partner with them to achieve these outcomes
• Manage the annual renewal process to assure uninterrupted product use
• Identify and develop upsell opportunities
• Program manage account escalations
• Interface with internal and external C-level executives
• Partner directly with Sales to deliver a seamless customer experience

Senior Customer Success Manager, Enterprise

Technical Project Manager

• Help be the gatekeeper of quality for all deliverables. From technical accuracy to ensuring clear risk articulation and practical remediation guidance.
• Push the boundaries of the traditional pentest delivery lifecycle by continuously improving our process and platform.
• Monitoring the delivery of active penetration tests from kickoff to report delivery and retest - ensuring customer and pentester needs are being met.
• Escalate or immediately remove obstacles that arise during testing - ensuring swift resolution and smooth restoration of testing activity and customer satisfaction.
• Assemble and schedule the strongest teams from the Cobalt Community to deliver pentesting as a service engagements
• Maintain a healthy feedback loop with Core Community managers to help grow and up-level our pentesters
• Partnering with Customer Success Managers to improve the client lifecycle experience

• Create and shape cutting-edge security service offerings, complete with methodologies and checklists that redefine industry standards.\n• Collaborate with a global network of 450+ top-tier penetration testers, sharing knowledge and pushing the boundaries of offensive security.\n• Immerse yourself in deep-dive security research, uncovering emerging threats, vulnerabilities, and exploits before they make headlines.\n• Build and refine proof-of-concept exploits, developing mitigation strategies that make a real difference.\n• Be a thought leader—publish groundbreaking research in whitepapers, blogs, and industry conferences, solidifying your expertise.\n• Engage with the security community, staying at the forefront of industry trends while exchanging insights with fellow experts.\n• Develop and refine security tools, enhancing research capabilities and advancing the craft of ethical hacking.\n• Attend security conferences and participate in events like Defcon’s hacking villages