CMA CGM

Implementation Specialist

• Lead site-level projects and programs, ensuring timely and successful execution
• Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies
• Drive accountability by monitoring progress, resolving issues, and removing roadblocks
• Serve as the primary point of contact, building and maintaining strong relationships
• Manage project budgets, ensuring financial targets are met

Business Implementation Manager

Supply Chain

• Develop working relationships with internal and external customers
• Address various internal and external customer questions and concerns regarding shipments
• Interface with airlines, shipping, truck and related carriers
• Manage various documents for accuracy
• Update operational/customer data in software systems
• Track orders and shipments and assist with tracing

Supply Chain Operations Specialist II

Operations

• Provide customer support and act as a troubleshooter for client traffic
• Manage relationship with customers and internal network
• Inform Customer Sales Support (CSS) of issues related to customer profiles and relationship
• Monitor execution of transport orders and troubleshoot issues
• Participate in the setup of standard procedures to enhance productivity and transparency

Customer Operations Support

• Develop working relationships with internal and external customers
• Assist with account management such as maintaining customer profiles and service needs
• Address customer questions and concerns regarding shipments, billing, and services
• Interface with airlines and shipping carriers
• Manage documents for accuracy
• Update operational/customer data in software systems
• Track orders and shipments; assist with tracing as needed
• Create and process invoices; review for operational accuracy
• Assist with running and summarizing operational reports
• Ensure compliance with company policies and procedures

Engineer

• Conduct time & motion studies and evaluate production standards.
• Analyze material and operational flows and lead project teams in design solutions.
• Monitor performance metrics and track trends in capacity planning and staffing requirements.
• Plan and design workflows, process maps, and layouts for optimum efficiency.

Logistics Engineer II

• Develop critical relationships with internal or external customers
• Assist with account management including maintaining customer profiles
• Address sensitive customer questions and concerns regarding shipments and services
• Assist with overseeing the processing of services and customer service commitments
• Track orders and assist with tracing as needed
• Prepare information required for quotes or address potential services

Supply Chain Operations Specialist IV

Business Analyst

• Evaluates operational and financial performance and points out improvements
• Guarantees data assurance and operational accuracy
• Performs detailed analysis and prepares reports for management
• Suggests operational improvements using Kaizen practices
• Supports rollout of new programs

• Manage and enhance the logistics operations of a specific branch
• Lead and oversee logistics projects from initiation through to completion
• Plan and supervise transportation schedules and customs clearance procedures
• Strategically optimise customs clearance procedures
• Identify operational risks and challenges swiftly and implement effective solutions
• Liaise regularly with customs authorities and other regulatory bodies
• Prepare and present detailed logistics performance reports
• Oversee daily logistics operations, including the coordination of loading and unloading activities

Branch Logistics Coordinator

DevOps Engineer

• Provide application production support by monitoring systems, troubleshooting incidents, and resolving service requests according to defined SLAs.
• Support day-to-day Run & Maintain (R&M) activities for one or more business or technical applications.
• Apply standard IT methods, tools, and CEVA best practices to analyze issues and determine root causes.
• Ensure continuity of business processes supported by assigned applications and services.
• Work with business users and internal IT teams to understand requirements, diagnose issues, and deliver effective solutions.
• Assist in project and change-related activities, including application enhancements, configuration updates, and deployments.
• Participate in testing, installation, tuning, and documentation of application changes.
• Maintain accurate and up-to-date documentation for applications, interfaces, and operational procedures.
• Support EDI and B2B integrations, including monitoring data flows and resolving transmission or mapping issues.
• Follow compliance, security, and regulatory requirements; participate in internal and external audits when required.
• Participate in on-call support rotations and accommodate flexible schedules to support globally deployed applications.
• Communicate clearly and professionally with stakeholders, translating technical concepts into business-friendly language.
• Escalate complex or unresolved issues following established support processes.

Global IT DevOps, Service Architecture Professional

People Operations

• Manage litigation related to incidents and damage affecting vessels
• Handle claims brought against vessels
• Draft legal documents and pursue recourse against insurers
• Conduct legal monitoring and oversee legal files in coordination with external counsel and experts

Maritime Legal Counsel, Ships & People

Controller

• Support the consolidation of almost 500 entities in over 160 countries
• Assist the team with process improvements on intercompany reconciliation
• Conduct data crunching and data quality reviews
• Provide timely, accurate, compliant, and meaningful financial information for external reporting and management reporting
• Work in a team of approx. 10 people facing multiple challenges in the frame of ongoing M&A integrations

Financial and Consolidation Controller Intern

Manager

• Piloter la performance opérationnelle de nos solutions de transport (multimodales mais principalement aériennes) pour notre client et assurer le respect des engagements de service (SLA, KPI).
• Être le point de contact opérationnel de nos interlocuteurs clients (présent sur 3 continents) pour toutes les questions liées aux opérations.
• Préparer, animer et suivre les réunions de performance client en fournissant rapports, analyses et plans d’actions nécessaires.
• Mettre en place, maintenir et faire vivre les SOP (Standard Operating Procedures) pour les comptes attribués, et s’assurer de leur bonne application dans les pays/sites concernés.
• Coordonner l’onboarding opérationnel de nouveaux flux, sites ou produits.
• Suivre et analyser les KPI, identifier les causes racines en cas de dérive, définir et piloter les actions correctives et d’amélioration continue (automatisation, EDI, BI, optimisation process).
• Gérer les litiges et incidents opérationnels, répondre de manière proactive aux demandes et réclamations des clients et des équipes internes.
• Former et sensibiliser les équipes opérationnelles aux exigences spécifiques des clients (process, qualité, conformité, exigences réglementaires).

Contract Manager – Grands Comptes

• Develop and maintain pricing models for ground and rail services, ensuring alignment with cost drivers, market conditions, and profitability targets.
• Prepare and deliver pricing for RFQs, tenders, contract renewals, and spot rate requests across domestic and cross-border lanes.
• Conduct margin analysis by lane, customer, and product, and recommend pricing adjustments to improve competitiveness and profitability.
• Ensure pricing governance, version control, and clear documentation of assumptions and methodologies used in rate construction.
• Analyze transportation cost structures, including carrier rates, rail LineHaul, fuel, accessorial charges, terminal fees, switching charges, and surcharges.
• Monitor market trends, competitor pricing, and industry benchmarks to guide pricing decisions and support commercial strategy.
• Evaluate intermodal and rail cost variables to identify optimal routing and mode choices.
• Support development of cost-to-serve models for key customers and trade lanes.
• Work with procurement and carrier management teams to secure competitive rail and ground rates and capacity.
• Provide data-driven insights on cost, performance, and lane profitability to support carrier negotiations and sourcing decisions.
• Maintain accurate rate sheets, contracts, and pricing databases, ensuring swift access to current rates for internal stakeholders.
• Coordinate with operations and procurement to understand service performance and incorporate operational realities into pricing.
• Provide clear pricing guidance and detailed rate proposals to sales and business development teams.
• Participate in customer meetings or calls to explain pricing logic, rate structures, and value propositions where required.
• Assist in designing customer-specific pricing structures (e.g., tariffs, rate matrices, gain-share models) for strategic and key accounts.
• Support bid management teams with timely and accurate pricing inputs during tender processes.
• Track pricing performance, revenue outcomes, and profitability by lane, service, and customer segment.
• Prepare regular pricing and margin reports, dashboards, and insights for senior management and commercial teams.
• Identify trends, risks, and opportunities in pricing performance, and recommend continuous improvements to strategy and execution.
• Contribute to the development and enhancement of pricing tools, processes, and governance frameworks.

Logistics Operations Professional

Financial Planning and Analysis

• Lead strategic finance transformation projects for the Group: oversee a region or country, manage a team of enablers, and present to and engage stakeholders in the change
• Conduct organizational and process diagnostics to identify inefficiencies, pain points, and operational bottlenecks
• Ensure project governance and coordinate stakeholders to structure improvement opportunities in line with business needs and Finance's strategic objectives
• Develop, structure, and maintain multi-year transformation roadmaps aligned with the Finance strategy for your scope
• Design and manage communication activities targeted at key stakeholders and top management

Finance Transformation Project Manager

• Carry out goods reception activities and verify conformity
• Ensure smooth flow of incoming and outgoing goods
• Collaborate with logistics and shipping departments

Business Implementation Manager

Supply Chain Operations Specialist II

Customer Operations Support

Supply Chain Operations Specialist II

Logistics Engineer II

Supply Chain Operations Specialist IV

Business Analyst

Branch Logistics Coordinator

Global IT DevOps, Service Architecture Professional

Maritime Legal Counsel, Ships & People

Financial and Consolidation Controller Intern

Contract Manager – Grands Comptes

Logistics Operations Professional

Finance Transformation Project Manager

Logistics Handling Operations Operator