Cloudforce

Project Manager

• Support Program and Project Managers in the implementation of larger-scale projects while managing small-scale projects.
• Provide weekly cadence of necessary project reporting, including budgets, status, metrics, milestones, risks, and other considerations.
• Coordinate project management activities, resources, equipment, and information.
• Support PMO staff responsibilities such as meeting/stakeholder coordination, documentation creation, and resource management.
• Assist in managing a documentation repository for internal PMO and for client-facing artifacts.
• Create and update documentation in support of the PMO and project, or as assigned based on needs of the client or team.
• Serve as subject matter expert for the PMO’s project management application (ClickUp).
• Assist technical staff to break down projects into manageable actions and clear timeframes.
• Serve as an onsite presence for key client meetings (in and around DC-Metro area).
• Other duties, as assigned.

Project Coordinator

Sales Engineer

• Collaborate closely with Account Executives to understand client requirements and deliver tailored solutions that demonstrate Cloudforce’s value. Additionally, contribute to architecting solutions narratives that shorten sales cycles and improve close rates.
• Lead engaging product demonstrations, technical presentations, and proof-of-concept engagements using Cloudforce’s flagship generative AI platform, nebulaONE®, to translate technical capability into business value for prospective and current customers.
• Analyze customer needs, architect Cloudforce solutions, and map product features to client requirements.
• Assist with technical responses to Requests for Proposal and Requests for Information.
• Establish and maintain strong relationships with key client stakeholders, acting as a trusted technical advisor and central evangelist for the platform.
• Gather and relay customer feedback to Product and Engineering teams to inform future development and enhance existing offerings.
• Help train Account Executives on Cloudforce product capabilities and competitive differentiation.
• Develop and maintain technical documentation and sales collateral to support the sales process.
• Occasionally travel to customer sites, industry events, and conferences as required.
• Other duties, as assigned.

• Provide weekly cadence of necessary project reporting, including status, metrics, milestones, risks, and other considerations.
• Coordinate project management activities, resources, equipment, and information.
• Oversee detailed task management activities utilizing Cloudforce’s project management tool, ClickUp.
• Maintain documentation repository for internal PMO and for client-facing artifacts.
• Create and update documentation in support of the PMO and project, or as assigned based on needs of the client or team.
• Assist technical staff to break down projects into manageable actions and clear timeframes.
• Liaise with clients to identify and define scope, requirements, objectives, and details.
• Ensure client needs are met as projects evolve, and that documentation and plans are reflective of this evolution.
• Analyze and communicate risks and opportunities as they are observed.
• Monitor project progress and critical path, addressing issues as they arise.
• Monitor internal resource hours actuals versus expected and provide burndown status to necessary stakeholders.
• Act as Cloudforce’s central point of contact for the client.
• Serve as an onsite presence for key client meetings (in and around the DC-Metro area).
• Use project management tools, such as Microsoft Project, to monitor schedules, tasks, dependencies, and resources.
• Create and maintain project risk registers.
• Ensure standards, requirements, and deliverables are met through conducting quality assurance checks.
• Other duties, as assigned.

Full-stack Engineer

• Architect and develop across both front-end (React) and back-end (C#) codebases.
• Be a key part of our collaborative Agile & DevOps Culture, where everyone is open to sharing ideas while working towards a set of common goals.
• Treat Agile Stories as placeholders for conversations; and work closely with technical and business users on the details.
• Own the solutions you produce from inception to production release.
• Be responsible for your own code quality and writing automated tests.
• Monitor system health and debug issues as they arrive.
• Other duties, as assigned.

Full Stack Developer

Customer Success Manager

• At Cloudforce we don’t just deliver services - we bring ideas to life with innovation, teamwork, and a touch of fun along the way. As a Customer Success Associate, you’ll work alongside passionate professionals and play a key role in turning big visions into reality with our generative AI product, nebulaONE. If you’re ready to grow your career and make an impact at a place where collaboration is key, Cloudforce is the place for you!
• In this role, you’ll work across project management, customer success, engineering, and development teams to ensure customer satisfaction and uncover growth opportunities within assigned accounts.
• You’ll assist with client and stakeholder communication, ensuring updates are clear, expectations are set, and relationships stay strong.