Cloud Software Group

Security Engineer

• Serve as the named, high-touch security expert and security point of contact for your assigned customers.
• Collaborate closely with the Account Technical Specialist (ATS) and other internal teams to ensure a unified customer experience.
• Conduct security assessments, design reviews, and hardening workshops for Citrix customers.
• Develop and maintain a prioritized Remediation Roadmap for each customer, and drive them toward execution.
• Leverage and drive adoption of product telemetry to create and review customer-facing dashboards.
• Report on security posture, risk reduction, and month-over-month improvements, culminating in an annual Security Executive Briefing.
• Deliver security-focused educational content, including workshops, threat modeling sessions, and tabletop exercises to test customer incident response plans.
• Contribute to our webinars and newsletters to provide security information at scale.
• Act as the primary coordinator and approver for third-party security services during a critical security bulletin or customer incident.
• Act as the "voice of the customer" for security, providing direct, actionable feedback to our Product and Engineering teams to make our core products more secure.

Principal Security Strategist

Account Manager

• Own the full enterprise sales cycle for major FSI accounts
• Build and execute strategic account plans targeting large banks
• Engage senior executives and articulate value
• Drive complex deal orchestration
• Build long-term trusted advisor relationships
• Lead cross-functional teams to deliver sales experience
• Expand footprint within existing enterprise accounts
• Maintain rigorous forecasting discipline and account strategy documentation.
• Serve as a subject matter expert in the market.

Senior Account Manager – Financial Services

Infrastructure Engineer

• Define the strategy and long-term goals for automation and control systems across the organization.
• Lead the design and development of robust, scalable, and secure automation frameworks and infrastructure blueprints.
• Oversee the implementation of automation solutions for provisioning, configuration management, and application deployment.
• Serve as the subject matter expert for highly complex issues, providing technical consultation.
• Mentor and guide junior engineers and cross-functional teams on automation best practices, code quality, and design patterns.
• Ensure all automated systems comply with internal security standards and external regulatory requirements.
• Implement comprehensive monitoring and logging systems to drive continuous improvement in efficiency, reliability, and performance.

Principal Infrastructure Engineer

Manager

• Define and maintain a forward-looking infrastructure roadmap that supports current technologies and prepares for emerging trends and upgrades.
• Supervise, mentor, and develop a high-performing team of infrastructure engineers and specialists, setting clear goals and objectives and providing ongoing feedback.
• Oversee the day-to-day operations and maintenance of hybrid environments, including on-premises data centers, private, and public cloud services (AWS, Azure, GCP).
• Lead the planning and execution of complex infrastructure projects, such as cloud migrations or network redesigns, ensuring they are delivered on time and within budget.
• Ensure the operational security and resilience of the infrastructure stack, collaborating with security and compliance teams to maintain regulatory alignment (e.g., HIPAA, GDPR, NIST standards).
• Manage infrastructure budgets, forecast expenditures, and oversee the procurement and lifecycle management of hardware/software assets and third-party vendor contracts/SLAs.
• Implement enterprise-wide monitoring solutions to proactively detect, diagnose, and resolve performance and capacity issues, minimizing downtime and optimizing costs.
• Design, plan, and implement robust disaster recovery (DR) technology and processes, conducting regular tests to ensure organizational resilience.
• Drive continuous improvement initiatives through automation and the implementation of modern practices like Infrastructure as Code (IaC) and DevOps principles.

Manager – Infrastructure Services

Account Executive

• Own the full enterprise sales lifecycle for assigned FSI accounts, from account planning and opportunity creation through negotiation and close.
• Develop and execute account-based strategies that drive recurring ARR growth while simplifying and consolidating existing commercial motions
• Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to unlock new use cases and translate it into new business opportunities.
• Plan and execute territory and account strategies with full accountability for pipeline health, forecast accuracy, and revenue outcomes.
• Demonstrates a strong understanding of the customers' business strategy and the direction of the industry, serving as a trusted advisor demonstrating how Citrix can impact their objectives
• Understand each customer’s technology footprint and strategy, business drivers and landscape, and strategic growth plans.
• Build and maintain relationships with executives and business/technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions
• Negotiate and manage end-to-end, complex sales-cycles, often presented to C-level executives
• Identify the right specialist/support resources to bring into account negotiations and presentations
• Orchestrates internal teams to anticipate issues/risks on customer satisfaction and ensure a constant focus on post-sales obligations and support
• Leverages best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales.
• Develop plans to offer solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
• Plan and execute the assigned territory/accounts, taking 360 accountability on delivering mutual long-term sustainable goals.

Enterprise Account Executive

Business Development Rep

• Build and maintain strong relationships with key executive level stakeholders
• Lead exec engagement across exec briefings and executive events
• Develop a 3-year account growth strategy with clearly defined objectives
• Conduct account research and analysis to identify opportunities
• Monitor product usage within accounts and increase account retention
• Work closely with cross-functional teams to create ASRs
• Provide support to the sales team in closing deals
• Willingness to effectively partner with strategic partners

Principal Security Strategist

Senior Account Manager – Financial Services

Principal Infrastructure Engineer

Manager – Infrastructure Services

Enterprise Account Executive

Enterprise Account Executive

Account Development Manager