Customer Success Representative
The Team Architects
Employee Experience Manager
CLO Virtual Fashion Inc.
full-time
Posted on:
Location Type: Office
Location: Ho Chi Minh City • 🇻🇳 Vietnam
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the central communication hub between Ho Chi Minh office and other global offices, facilitating seamless collaboration and information exchange
- Work closely with the People & Culture team and other stakeholders to design new, and improve existing, global people policies and practices
- Assist in designing frameworks and enhancements that support the quality of employee experience and the use of employee resources
- Facilitate onboarding and offboarding processes, including documentation and compliance with labor laws
- Oversee preparation and management of labor contracts and agreements to ensure compliance and alignment with policies
- Organize and manage employee events, team-building, volunteer opportunities, and social gatherings to strengthen team cohesion
- Coordinate and analyze employee surveys, create solutions, and gather stakeholder buy-in to implement changes
- Execute full cycle payroll functions, including monthly payroll, profit sharing, and final payment calculations with Finance and payroll service provider
- Prepare and maintain documentation related to budgeting, payroll, expense claims, and credit card receipts; liaise with accounting firms for audits
- Manage equipment purchasing and onboarding, provide tailored setups for new employees
- Collaborate with Security on remote access, network improvements, and server room maintenance; handle building security access and delivery logistics
- Regularly assess business operations processes and assist in streamlining them for increased efficiency, including managing rent-related contracts.
Requirements
- More than 5 years of experience as HR & Administrative manager, HR Generalist, or any related roles is deal
- Fluent in verbal and written Vietnamese and English
- Reasonable understanding of Vietnam labor laws and practices
- Proven experience in payroll and benefits administration
- Experience in shaping and implementing company policies and welfare
- Strong interpersonal and relationship-building skills
- Agile, able to operate effectively in a commercial, self-starting manner, prioritizing what is critical, adapting to new situations as required
- Must submit your CV in English
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll administrationemployee onboardingemployee offboardinglabor law compliancebudgetingexpense claims managementcontract managementemployee surveys analysispolicy implementationemployee experience design
Soft skills
interpersonal skillsrelationship-buildingagilityadaptabilitycommunicationteam cohesionstakeholder engagementproblem-solvingorganizational skillsself-starting
