Business Development Representative
Secure it Securities Corp
Customer Success Representative
The Team Architects
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Main point of contact for dealership clients, guiding onboarding, training, and ongoing usage of the TurboPass platform
- Conduct onboarding and training sessions for new dealership accounts
- Educate clients on how to use the TurboPass dashboard and integrated platforms
- Support clients via phone, email, and virtual meetings
- Proactively manage account activity and ensure proper product usage
- Document all communications and activities in HubSpot
- Communicate product value and identify success stories for SoTellUs and Google Reviews
- Help drive product adoption and usage to meet success metrics
- Build strong, lasting client relationships
Requirements
- Experience in account management, client success, or sales
- Bilingual in Spanish and English (both spoken & written)
- Strong communication and relationship-building skills
- Self-starter with the ability to work independently in a remote environment
- Highly organized with attention to detail
- Proficient in CRM tools (HubSpot preferred)
- Automotive dealership or auto finance industry experience (preferred)
- Experience as a lender representative working with dealerships (preferred)
