VP Customer Success
cargo.one
Job Level
Senior
About the role
- Manage and grow eyeo's strategic partner partnerships as Senior Partner Success Manager reporting to the Director of Partners Success
- Serve as primary point of contact and trusted advisor for partners regarding Acceptable Ads
- Analyze partner performance metrics and implement strategies to maximize revenue
- Develop and execute business reviews, success plans, and growth strategies for strategic accounts
- Collaborate cross-functionally with Business Development, Product, and Operations to coordinate implementations and drive product improvements
- Proactively identify and resolve partner issues and coordinate technical troubleshooting
- Renegotiate and renew existing agreements and identify new commercial opportunities
Requirements
- 5+ years of experience in partner success, account management, or business development roles, preferably in AdTech, publishing, or SaaS environments
- Broad understanding of the digital advertising ecosystem
- Familiarity with ad blocking technology (ideally)
- Proven track record of managing and growing strategic partnerships with demonstrable success in revenue growth and partner retention
- Excellent communication and relationship-building skills
- Data-driven mindset with strong analytical skills
- Self-motivated and autonomous work style, comfortable with remote work and managing multiple partner accounts across different time zones
- It’s awesome if you have: experience with ad block recovery solutions, familiarity with web technologies, experience with CRM such as Salesforce, track record contributing to product development, good sense of humor
