Customer Success Manager

• Create compelling presentations, datasheets and customer materials using MS Office to effectively communicate our solutions
• Support the team in preparing and following up on meetings with internal stakeholders and customers to ensure clear communication and alignment
• Maintain and update data in Salesforce to ensure accuracy and availability for the team
• Perform analyses and create visually appealing charts and graphics to present insights and trends to the team and customers
• Prepare and document content using Confluence wiki software to support knowledge sharing and documentation

Working Student – Customer Success Management

Senior Customer Success Manager, Key Accounts

Customer Success Team Lead

Junior Customer Success Manager

Working Student Customer Success – Onboarding & Enablement