Cleveland Clinic

Systems Engineer

• As a UKG Systems Analyst III, caregiving begins in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions, and supporting system integration initiatives.
• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.

UKG Systems Analyst III

• Serve as the technical expert for the LIS/Beaker Epic module
• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, building, testing, implementing, quality assurance evaluation and modification of systems/applications.
• Provide solutions to enhance system functionality.
• Collaborate with system users and other IT professionals to evaluate, plan, design, implement, and provide ongoing optimization and preventative maintenance support for Beaker/LIS systems.
• Analyze, design and build workflows to meet the needs of Beaker/LIS users.
• Analyze and diagnose complex Beaker/LIS related system problems, identify root cause, and then solve the problem.
• Coordinate high complexity Beaker/LIS projects.
• Assume on-call responsibilities as required.

Systems Analyst IV

Communications

• Oversee internal communications for the Cleveland Clinic Florida region
• Develop editorial content for publications, newsletters, and digital media
• Ensure communication projects are managed efficiently and delivered on time
• Report to the Senior Director of Communications for the Florida region
• Act as liaison between client areas and marketing staff
• Collaborate with client areas and graphic designers to determine appropriate graphic presentation of copy

Internal Communications Manager

Financial Planning and Analysis

• Prepare, analyze and communicate key financial information.
• Assist with budget preparation and financial planning processes.
• Serve as consultant to all levels of management to provide decision support for initiatives, policies and procedures.
• Complete special projects and duties including providing necessary research, forecasting and conflict resolution.

Financial Analyst I, II

Clinical Operations

• Support the administrative needs of Physicians and Senior leaders
• Assist Director with projects and daily tasks
• Lead orientation, record management activities and ensure standards are maintained
• Develop and update interdepartmental education programs
• Assist with scheduling, coordination, preparation and communication of meetings
• Facilitate and attend meetings and record key outcomes

Administrative Program Coordinator II – HVTI Clinical Operations

Executive Assistant

• Provide administrative support for executive level managers.
• Coordinate diverse activities, interact with various organizational units, utilize conflict resolution and handle highly confidential and organizationally sensitive matters.
• Receive and screen visitors.
• Answer telephone calls.
• Prepare and supervise the preparation of correspondence, forms, reports and written communications.
• Schedule and coordinate meetings, conferences, special events, appointments and travel arrangements.
• Maintain assigned calendars.
• Originate, process and edit personnel, financial or operational reports and documents.

Executive Secretary

• Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare.
• Manage and lead automated system projects through all phases of the system development life cycle, including design, development, implementation, modification, and evaluation.
• Provide recommendations, support software evaluations, and oversee routine support activities while balancing team assignments and coaching staff.
• Ensure solutions meet operational and business objectives, optimize departmental resources, maintain strong relationships with IT stakeholders and other departments, and may include after-hours support.
• Lead IT projects, including planning, obtaining customer input and projecting resource requirements.
• Review system requirements with customers and translate requirements into specific functions or deliverables.
• Analyze flow chart processes and recommend ways to reduce steps and increase efficiency through use of technology.
• Plan, schedule and manage multiple projects requiring computer resources including project scheduling.

Lead Systems Analyst

Manager

• Oversee nursing personnel and patient care providers in the clinical setting.
• Coordinate activities to ensure quality and safe patient care.
• Anticipate and resolve patient care and personnel issues.
• In conjunction with the clinical manager, ensure maintenance of annual staff competencies and continuing education.
• Perform duties of the RN Ambulatory as needed.
• Collaborate with care coordinators to ensure smooth and effective transitions of care.
• Participate and/or coordinate committees, task forces, and continuous improvement activities.
• Participate in department leadership meetings.
• Ensure compliance with regulatory standards and patient safety initiatives.
• Assume responsibilities of the clinical manager as needed.
• Participate in the hiring and onboarding of new caregivers, annual performance reviews and performance improvement.

Assistant Nurse Manager – Ambulatory

• Provide financial or Revenue Cycle Management (RCM) data, metrics and standard/ad hoc reporting to support the organization's needs.
• Prepare, analyze and communicate key financial information.
• Provide support to management and other staff members regarding financial reporting and other issues.
• Assist with budget preparation, budget review for compliance and financial planning processes.
• Retrieve and manipulate complex information with database tools, such as SAS and Teradata.
• Consult with all levels of management to provide decision support for initiatives, policies and procedures.
• Perform special projects and duties related to research, forecasting and conflict resolution.
• Other duties as assigned.

Senior Financial Analyst – Revenue and Reimbursement

Project Manager

• Lead and manage multiple phases of complex projects using advanced project management tools and techniques to support organizational goals
• Focus on implementing value-based strategy initiatives and population health programs
• Work cross-functionally with enterprise partners, including physicians, pharmacy, nursing, social work, and other caregivers, primarily supporting Medicare Advantage and ACO populations
• Help implement programs and initiatives designed to improve patient health outcomes and support patients in staying healthy and at home longer
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews
• Prepare and complete action plans
• Implement production, productivity, quality and customer-service standards
• Resolve problems
• Complete audits and identify trends
• Determine system improvements and implement changes
• Meet financial objectives by participating in developing forecasting requirements
• Participate in preparing an annual budget and scheduling expenditures
• Analyze variances and initiate corrective actions
• Set and continually manage project expectations with team members and other stakeholders
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests

Project Manager III – Value Based Operations

Procurement

• Support senior-level analysts on sourcing and contracting activities for Cleveland Clinic through product and service analysis.
• Assist in the identification of sourcing opportunities including cost savings, value creation, and risk management.
• Participate in contract negotiations and support sourcing strategies under the direction of senior-level sourcing team members.
• Responsible for data management and maintenance in assigned categories.
• Request quotations from existing vendors and review against applicable criteria such as quality, price, product availability, distribution method, risk, etc.
• Perform data analysis for assigned less complex spend categories.
• Perform data maintenance to ensure the validity of the category team’s data.
• Collaborate with senior level analysts on contract negotiations and projects.
• Meet with team to identify contract negotiations and other savings opportunities.
• Initiate requests for quotations and review incoming bids for best price, availability of stock, price protection, consignment and other alternatives.
• Meet with sales representatives to evaluate new products or services available.
• Support manager by performing data analysis and preparing reports on category performance.
• Remain current regarding significant developments concerning goods and services purchased; review advertising literature, trade journals and other sources of product and service information.

Analyst I – Sourcing

Learning and Development

• Design, direct, implement, and evaluate educational offerings based on knowledge, skills and learning levels of nursing staff
• Identify learning needs and desires of nursing personnel
• Develop and utilize appropriate evaluation systems to determine the effectiveness of educational activities
• Consult with individuals within the Nursing Institute and Ambulatory Nursing, CCF and the community regarding professional nursing practice and roles
• Assist in the development of department specific orientation and competencies
• Assist departments in orientation of staff
• Develop and maintain a cataloging system for tracking and retrieval of all available teaching-learning resources

Nursing Professional Development Specialist – New Nurse Success Coach

Director

• Provide strategic and operational leadership for pharmacy prior authorization, revenue integrity, and medication access initiatives across both pharmacy and medical benefit spaces
• Oversee a large, growing team with direct and indirect reports
• Drive efforts to improve reimbursement outcomes by analyzing claim denials and identifying trends
• Implement solutions that enhance financial performance
• Optimize workflows and standard operating procedures
• Develop performance metrics
• Approve high-cost medication purchasing
• Support contracting and payment strategies
• Lead programs that ensure patient access to medications through drug replacement and free drug programs

Director of Pharmacy – Medication Assistance, Medication Access

• Participate in the design, development, implementation, modification and evaluation of health care information systems.
• Recommend automated and manual solutions to enhance system functionality.
• Participate in Project teams associated with the development and implementation of clinical systems.
• Interact with end-users as required to assist in problem definition and system design.
• Coordinate and perform education and end-user training programs to assure systems are utilized as designed.
• Develop end-user documentation or a permanent reference for clear, concise information.
• Provide implementation assistance for system projects through all phases of the system development life cycle.
• Assist with system build, data validation and system testing.
• Manage projects.
• Coordinate on-site systems administration and support activities.
• Define training requirements for end-users and project team members.

Clinical Systems Analyst II – Systems Analyst III, Epic

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.
• Develop and maintain Epic-based reporting solutions.
• Work with large volumes of financial data.
• Support financial reporting functions across the team.