Clearwater Analytics

Support Engineer

• Monitor ticketing system and respond to Azure-related support requests
• Perform basic triage and troubleshooting for virtual machines, resource availability, and access issues
• Escalate complex incidents to Tier 2 or engineering teams with thorough documentation and proper context
• Manage Azure-related user access, roles, and resource permissions
• Maintain accurate records of issues and resolutions in the ticketing system

Tier 1 Support Analyst, Azure

Auditor

Demonstrate an understanding of Sarbanes Oxley (SOX) program elements, methodology, governance standards, and procedures.
Create and maintain SOX documentation, including process narratives and risk control matrix
Manage SOX re-design, documentation, and testing for existing and new business process areas or systems.
Evaluate and document control design assessments.
Prepare detailed documentation of testing procedures, results, and conclusions.
Conduct walkthrough and testing of controls and identify and report exceptions to Internal Audit Managers.
Assist Internal Audit Managers with the annual SOX planning, scoping, risk assessment, walk-throughs, testing, and reporting for financial processes and in-scope IT applications
Partner with Internal Audit Managers and Management to develop remediation plans.
Clearly communicate audit results in a timely manner.
Provide assistance to external auditors during the SOX audit process, including providing documentation, addressing questions, and ensuring the timely completion of audits.
Support and assist with SOC1 audits managed by Internal Audit Team including managing external auditors, walkthroughs, testing and client inquiries
Have a good understanding of general IT controls and application controls
Support the organization in readiness assessments and remediation efforts for SOC 1
Support in ad hoc internal audits
Develop effective relationships with business process owners.

Tier 1 Support Analyst, Azure

Senior Auditor