Business Operations Lead

Clearwater Analytics

Business Operations Lead overseeing design, implementation, and reporting of operations at Clearwater Analytics. Leading process improvements and stakeholder communications across company goals.

Posted 7/8/2026full-timeEdinburgh • Idaho • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives
Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities
Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks
Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes
Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Client Services when required to in key forums
Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums
Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required

Requirements

What you’ll need

Degree in Business Administration or related field
4+ years experience in consulting/business analyst/project management role
Proven track record of effectively planning and assisting strategic and operational initiatives
Advanced presentation and Microsoft Suite capabilities
Ability to collect and interpret data gathered from various sources
PBI, SQL skills desired but not required
Excellent communication skills, both verbal and written
Ability to work independently, strategically, efficiently, and collaboratively across departments
Strong relationship-management skills to build trust and rapport with internal stakeholders, bring influence across all levels of the business
Understanding of financial modeling and performance measurement

Benefits

Comp & perks

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Hard Skills & Tools

Financial ModelingPerformance MeasurementProcess ImprovementRisk Management PracticesData Analysis

Soft Skills

Excellent Communication SkillsAbility to Work IndependentlyStrategic ThinkingCollaborative Work Style