Clayton

Counselor

• Support all Inbound Leads: Respond to and assist with inbound calls, live chats, and digital web leads to effectively direct our prospects toward purchasing a new Oakwood Home.
• Work with the team to convert these interactions into sales opportunities and on-site appointments.
• Efficiency in HubSpot for Lead Follow-Up.
• Source New Leads: Consistently find ways to source sales leads.
• Encourage creativity and persistence in generating qualified contacts and increasing the sales pipeline.
• Convert Leads into Sales Appointments: Utilize the sales “road map” and GUEST training skills to convert qualified contacts into on-site sales appointments.
• Ensure that the team is aligned with these strategies to maximize conversions.
• CRM and Calltower Platforms: Ensure that all Online Sales leads are accurately inputted and handled through HubSpot, and all appointments are scheduled through HubSpot.
• Transfer calls when needed to other market team members.
• Maintain and manage MLS and EDFM: Input all available inventory homes in all Market MLS/IRES systems.
• All listings in MLS will also be on our DFM to showcase available homes on our website.
• Update MLS sales/closings in a timely and accurate manner and assist in communications with Regional Sales Managers when necessary.
• VIP Concierge: You will be a VIP Concierge to promote new communities, increasing visibility and engagement with potential buyers to follow marketing VIP plans.
• Attend Sales Meetings and Events: Participate in sales meetings and related events to stay aligned with the company's strategies and initiatives. Communicate any updates or insights back to the team.

Online Sales Counselor