Clarivate

Account Manager

• Achieve sales goals by meeting targets and proactively identifying opportunities for upselling.
• Provide accurate sales forecasts to management through consistent communication and reporting as required by leadership.
• Collaborate effectively with customers and potential leads, adhering to the established sales cycle and processes.
• Understand customer needs and present compelling solutions to their problems.
• Manage customer opportunities through the sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale.
• Continuously build knowledge of Clarivate products and services to effectively position our solutions.
• Actively engage in meetings and events, sharing insights on customers, products, and sales with the broader team.
• Maintain meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
• Identify and target potential contacts within existing customers to expand business opportunities.

Corporate Account Manager, Research Solutions

Sales

• Lead the strategic direction and execution of comprehensive sales enablement programs
• Oversee the development of critical resources, tools, and training initiatives
• Manage a team of enablement specialists and managers
• Ensure adherence to sales compliance and governance
• Lead the ownership and optimization of key sales enablement platforms
• Collaborate with senior sales leadership to ensure that enablement programs are aligned with sales strategies and business objectives
• Conduct in-depth analyses of sales performance and enablement program effectiveness, providing strategic insights and recommendations

Director, Sales Enablement

• Lead efforts to achieve sales goals by meeting targets and proactively identifying high-value opportunities for upselling.
• Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication.
• Develop and execute Account Plans through collaboration with the wider account team.
• Collaborate effectively with key customers and potential leads, adhering to and refining the established sales cycle and processes.
• Develop a deep understanding of customer needs and present innovative and compelling solutions to their problems.
• Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale.
• Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success.
• Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team.
• Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity.
• Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.

Senior Account Manager – LS&H

Accountant

• Prepares monthly journal entries for financial statements
• Prepares monthly reconciliations ensuring accuracy in balance sheet
• Analyses accounting areas for proper GAAP treatment
• Contributes to internal controls for SOX compliance
• Assists in completing quarterly financial statements and schedules
• Participates in special projects and additional duties

Content Marketing Manager

• Analyse and prepare files for ingestion using in‑house documentation and workflows.
• Validate data in the content management system, including formatted text, metadata, subject terms, and other editorial enrichment.
• Develop a strong understanding of book publishers and data providers involved in the marketplace.
• Handle exceptions in bibliographic information and ensure accuracy of ingested content.
• Edit and maintain book records (metadata) to align with standards and schemas.
• Ensure timely and accurate ingestion of content to support business and customer needs.

Content Ingestion Analyst – Metadata

• Own the assigned territory and individual account plan coordination
• Influence and motivate others in a matrixed sales organization
• Focus on new and renewal business as part of expanding Clarivate’s footprint within the account
• Lead RFP coordination and development as needed
• Manage full portfolio forecast (renewals and new business)
• Maintain a good working knowledge of products especially in core content
• Lead content demonstrations
• Ensure account plan is making progress and is aligned to other objectives in the account
• Manage the overall health of the account
• Ensure client satisfaction and issues are resolved
• Enter leads and new activity into SalesForce.com

Account Manager, Higher Education, Eastern Region

• Own the assigned territory and individual account plan coordination
• Work closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue
• Influence and motivate others in a matrixed sales organization
• Focus on new and renewal business as part of expanding Clarivate’s footprint
• Lead RFP coordination and development as needed
• Manage full portfolio forecast (renewals and new business)
• Maintain a good working knowledge of products especially in core content
• Ensure account plan is making progress and is aligned to other objectives
• Manage the overall health of the account
• Ensure client satisfaction and issues are resolved
• Enter leads and new activity into SalesForce.com

Account Manager, Higher Education

Account Executive

• Achieve sales targets for assigned products and territories, ensuring alignment with Clarivate’s overall business objectives
• Identify and support new business opportunities both independently and in collaboration with Account Managers
• Leverage product expertise to design and present value-added solutions
• Develop and maintain a robust sales pipeline in collaboration with Account Managers
• Establish and nurture strong customer relationships through regular communication
• Collaborate closely with Account Managers and other commercial teams
• Build and present reports outlining current and proposed activities
• Consult with cross-functional teams to develop and implement effective sales campaigns
• Continuously acquire and develop relevant market, industry, and product knowledge

Product Sales Manager – Account Executive

Payroll

• Reconciliation of payroll records (e.g., payments, deductions,)
• Process tax payments for applicable country, state, city jurisdictions
• Answer colleague questions related to payroll related matters
• Managing pay processes and proactively identifying process improvements
• Serve as liaison to internal teams and with third party payroll vendors

Payroll Analyst

• Drive ambitious sales results by identifying high‑value upsell opportunities, accurately forecasting performance, and maintaining strong meeting activity.
• Develop and execute comprehensive Account Plans, partnering closely with cross‑functional teams to refine the sales cycle and deliver exceptional customer experiences.
• Build deep, strategic relationships across customer accounts, fully understanding their business, future plans, and “white space” to uncover new growth opportunities.
• Lead the full sales cycle—needs discovery, solution development, presentations, quoting, negotiation, and closing—while positioning Clarivate’s products effectively.
• Deliver long‑term customer value by aligning Clarivate’s solutions to customer challenges and staying current on our full product and service portfolio.
• Represent the account and broader market insights in high‑level meetings and events, contributing strategic perspective to internal teams.

Senior Account Manager

Customer Support

• Lead team to deliver consistently high standards of customer support.
• Maintain team schedule, including shift and holiday coverage.
• Assure team adherence to department case management, response, and resolution requirements.
• Manage escalations within the team and escalate technical customer issues outside of the team as necessary.
• Communicate policies, practices, and procedures within immediate area of responsibility to stakeholders within the team.
• Plan and lead team-level quality and process improvement initiatives.
• Deliver consistent and timely training, guidance, and feedback to encourage colleague success.
• Oversee day-to-day operations and lead a team of colleagues.
• Plan, delegate, and direct the team’s day-to-day work to achieve operational targets or objectives with contribution to the immediate results for the team.
• Provide primary input on staffing activities for the team and independently manage colleague performance and career development

Senior Team Lead, Customer Care

Data Scientist

• Develop scalable pipelines for text ingestion, cleaning, normalization, and tokenization to support downstream applications.
• Architect and maintain robust indexing systems and vector databases for semantic search and retrieval.
• Create reusable prompting strategies and lead fine-tuning initiatives for LLMs tailored to business-specific tasks.
• Construct dynamic knowledge systems and agentic workflows using LangChain and LangGraph.
• Apply VRAG and GraphRAG design patterns to enrich information retrieval and contextual understanding.
• Perform benchmark testing and model evaluations to improve accuracy, efficiency, and scalability of NLP systems.
• Work closely with engineering, product, and research stakeholders to deliver integrated AI-driven features.
• Mentor junior data scientists, guide best practices, and drive innovation across AI projects.

Senior Data Scientist, NLP

Revenue Operations

• Implement KPIs and deliverables to deliver the IP Sales GTM strategic priorities in terms of revenue and sales reporting, insights and analytics
• Interpret the reporting requirements from the revamped IP Sales GTM effectiveness project and execute on a roadmap to operationalize the required changes across systems, data, process and reporting
• Lead upgrade projects across different groups and systems (ERP, accounting platforms, reporting tools, Salesforce, commission tool)
• Manage project lifecycle and execution: planning, budgeting, scheduling, risk management, and stakeholder communication
• Collaborate with finance and IT teams to gather requirements and ensure system alignment with business needs
• Drive system enhancements and automation initiatives to improve data accuracy, operational efficiency and commission reporting
• Identify inefficiencies in sales and finance workflows and implement automated solutions
• Oversee data migration and integration between finance systems and other enterprise platforms
• Ensure compliance with financial regulations and internal controls during system changes
• Develop training and documentation for end-users

Director, Revenue Operations

Data Analyst

• Leverage qualitative and quantitative problem-solving skills to develop new data products and enhance existing data products in the healthcare provider vertical
• Design, develop, and maintain processes and systems to analyze structured & unstructured “big data” sources using tools like Tableau, SQL, Python, and other analytic software
• Coordinate cross-functional, data-driven projects to ensure deliverables are to scope, timelines and met and – mostly important – clients are satisfied
• Collaborate with both clients and fellow team members to implement solutions
• Develop and execute creative solutions to non-standard requests and problems
• Take initiative to increase group productivity and problem-solving capability

Senior Healthcare Research & Data Analyst, Provider Data Integration

Analyst

• Accept projects with a defined due date based on your availability and the needs of Clarivate on a weekly basis
• Demonstrate the ability to read a disclosure quickly and understand the technical nuances which may potentially distinguish it from the prior art
• Perform a comprehensive search to ensure the most relevant prior art is located and provide a logical and complete search history
• Prepare a written opinion applying the most relevant prior art to the disclosure
• Maintain proficiency with commercial patent searching databases and other proprietary databases of technical publications
• Stay abreast of best practices and changes to search procedures via self directed review of materials provided by Clarivate
• Maintain consistent timeliness and superior quality of deliverables
• Ensure compliance with Clarivate’s Code of Business Ethics and Corporate Conduct